Hotellinx vs. OpenHotel PMS:
Which Is Right for You?

The Decision

Choosing between Hotellinx by Hotellinx Systems and OpenHotel PMS by OpenHotel hinges on your hotel’s specific needs and priorities. Both aim to manage daily operations, reservations, and guest interactions, but they approach these challenges differently. Hotellinx offers a broad, comprehensive platform, while OpenHotel focuses on ease of use and integrated features. Are you looking for a system with extensive modules or one that’s more streamlined and user-friendly?

Hotellinx’s lack of recent reviews and a zero-star rating suggest limited current support or updates, making it difficult to rely on for day-to-day operations. Conversely, OpenHotel boasts a high score, a large number of recent reviews, and a 95% likelihood of recommendation, indicating strong current performance. Does your hotel need proven ongoing support, or are you willing to explore a newer, more favored platform?

Is Hotellinx or OpenHotel Better for Hotels?

Hotellinx’s system aims to serve all hospitality types, from resorts to apartments, with a focus on streamlining operations through modules like reservations, billing, and housekeeping. However, the absence of recent reviews and a 0/5 overall rating cast doubt on its current viability or support. OpenHotel, on the other hand, is a recent market leader with 57 reviews in the last six months, emphasizing its active development and support.

OpenHotel’s reviews highlight its ease of use, robust channel management, and continuous updates, making it a more reliable choice today. Hotellinx, with no recent feedback, appears dormant or unsupported, raising questions about its suitability. Should you prioritize a system with current user validation, or are you comfortable with an outdated platform?

OpenHotel vs Hotellinx: Which Should Your Hotel Choose?

If your hotel needs a modern, feature-rich PMS with excellent support, choose OpenHotel. Its 4.81-star rating, 57 recent reviews, and diverse modules—including channel management, revenue tools, and online support—make it ideal for small to medium-sized properties aiming for operational efficiency.

If, however, your hotel desires a broad, legacy system with a focus on traditional management without the need for recent updates or reviews, Hotellinx might seem appealing—though, given zero recent feedback, this is a risky choice. For most hotels today, OpenHotel’s active development and high satisfaction scores make it the safer, more effective option.

Is Hotellinx or OpenHotel Easier to Use?

OpenHotel’s user-friendly interface scores 4.71/5, with reviews praising its intuitive layout, simple reservation management, and seamless onboarding experience, rated 4.61/5. Users also commend its straightforward navigation, saving staff time and reducing training burdens.

Hotellinx, with a 0/5 UI rating and no recent reviews, signals a lack of support and updates, potentially making it difficult for staff to adopt or operate effectively today. Edge: OpenHotel.

Which Has Better Features: Hotellinx or OpenHotel?

OpenHotel offers 23 distinct features, including a channel manager, revenue management, booking engine, guest communication tools, online support, and group booking capabilities. These modules are designed to cover most hotel management needs in a single, integrated platform.

Hotellinx, with no additional features listed and a 0/5 rating, appears to lack current functionality or development. Its absence of modules limits adaptability and growth potential. Edge: OpenHotel.

Which Has Better Customer Support: Hotellinx or OpenHotel?

OpenHotel’s customer support scores 4.82/5, with reviews emphasizing the responsiveness, helpfulness, and personal service of their support team. Users consistently mention quick assistance and ongoing support during system transitions or emergencies.

Hotellinx’s support is not rated or reviewed recently, suggesting a lack of active support or unresolved issues. Given the positive feedback on OpenHotel’s customer service, it clearly holds the advantage. Edge: OpenHotel.

Which Has More Integrations: Hotellinx or OpenHotel?

OpenHotel boasts 12 verified integrations, including major OTAs, payment processors, and guest communication tools, with notable shared partners like SiteMinder. Hotellinx has only 6 verified partners, with fewer well-known integrations, limiting its connectivity options.

For hotels relying on a broad ecosystem of third-party services, OpenHotel’s extensive integration network offers more flexibility and scalability. Edge: OpenHotel.

Which Do Hoteliers Rate Higher: Hotellinx or OpenHotel?

With 57 recent reviews, OpenHotel’s 4.81/5 rating reflects high user satisfaction across various property types, especially in small to medium hotels and resorts. Hotellinx’s rating of 0/5 and lack of recent reviews indicate no current positive user feedback.

Hotels that value active support, intuitive use, and ongoing updates will favor OpenHotel’s proven reputation. Hotellinx’s outdated status makes it less appealing to today’s hoteliers. Edge: OpenHotel.

How Much Do Hotellinx and OpenHotel Cost?

Pricing for Hotellinx is not publicly available, and no trial information is provided. It may involve custom quotes or legacy licensing, adding uncertainty.

OpenHotel charges no upfront fee or per-booking charges, with transparent, subscription-based models. Its straightforward pricing, combined with high value, makes budgeting easier. Since Hotellinx’s costs are unclear, OpenHotel offers a clearer financial proposition. Edge: OpenHotel.

What Type of Hotel Should Use Hotellinx?

• Hotels that need a broad, traditional platform capable of managing complex operations across multiple property types.
• Teams that are comfortable with outdated or unsupported systems, possibly with legacy infrastructure.
• Hotels with minimal reliance on modern integrations or guest communication tools.
• Larger resorts or properties seeking extensive management modules without frequent updates.

Not ideal if:

• Your hotel prioritizes modern features, ease of use, and active support.
• You require frequent updates, new modules, or integration with current tech ecosystems.
• You seek a system with high user satisfaction and recent reviews.

What Type of Hotel Should Use OpenHotel?

• Hotels seeking a modern, easy-to-use PMS with integrated booking, revenue, and communication features.
• Small to medium-sized properties that want ongoing support and frequent updates.
• Hotels prioritizing seamless OTA integration, group booking, and channel management.
• Hotels aiming for high guest satisfaction and staff efficiency, especially in North America and Europe.

Not ideal if:

• You operate a very large, complex hotel needing enterprise-level solutions.
• Your hotel relies heavily on custom reporting that current modules don’t fully support.
• You are looking for a legacy system with no recent activity or updates.

OpenHotel vs Hotellinx: The Bottom Line for Hotels

The core difference lies in support and current market activity. OpenHotel is actively supported, regularly updated, and highly rated, while Hotellinx has not received recent reviews or upgrades, diminishing its reliability.

Choose OpenHotel if your hotel values ease of use, ongoing development, and excellent customer service, especially for small to mid-sized properties aiming for growth. Its recent reviews and broad feature set make it the smarter, safer choice.

Hotellinx might appeal if you need a legacy system with no need for recent updates, but the lack of current feedback and support suggests it's better to look elsewhere. Its outdated reputation and limited integration make it less suitable for today’s hospitality demands.

In conclusion, for most hoteliers assessing today’s market, OpenHotel offers a more reliable, feature-rich, and supported platform—making it the clear choice for your property management needs.