The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 552 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines when it comes to user interface and learning curve — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
Moder shines in ease of use and ROI .
Side-by-side ratings based on 552 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 549 | 3 |
After analyzing 552 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while Moder users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User Interface and Learning Curve
▾
|
|
|
+
Technical Support
▾
|
|
|
+
Reporting and Analytics
▾
|
|
|
+
System Stability and Updates
▾
|
|
| Cons | |
|
−
Customization Options
▾
|
|
|
−
Automation Features
▾
|
|
|
−
Mobile Optimization
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #5 219 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | — |
| Large (75-199 rooms) ▾ | #2 46 reviews | — |
| X-Large (200+ rooms) ▾ | #8 7 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #5 239 reviews | — |
| Luxury ▾ | #3 241 reviews | — |
| Branded / Chain ▾ | #4 143 reviews | — |
| Extended Stay ▾ | #4 49 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #52 4 reviews | — |
| Europe ▾ | #2 384 reviews | — |
| Asia Pacific ▾ | #5 111 reviews | — |
| Middle East ▾ | #1 21 reviews | — |
Choosing between HotelTime PMS by HOTELTIME and Moder hinges on your hotel’s size, operational complexity, and tech needs. Both systems aim to streamline your hotel operations, but HotelTime’s extensive feature set and proven track record make it a more comprehensive choice for most properties. Moder, being newer and with fewer reviews, offers a simplified, mobile-first approach, ideal for smaller or tech-savvy hotels. So, which platform aligns best with your hotel’s goals?
Both HotelTime and Moder serve as property management platforms designed to improve operational efficiency, guest experience, and revenue management. HotelTime, with its 433 reviews and a recent surge of feedback in the last six months, offers a well-established, feature-rich platform trusted by over 650 properties globally. Moder, with only 3 reviews and no recent feedback, is a newer player promising a streamlined, mobile-centric experience. Given the review volume and recency, HotelTime’s larger user base provides a more reliable data point.
HotelTime stands out with its extensive module offerings, including POS, CRM, housekeeping, and revenue management, making it suitable for properties with complex needs. Conversely, Moder emphasizes simplicity, automation, and ease of access, catering to hotels prioritizing operational speed and mobile management. Are you seeking a mature, scalable PMS or a lightweight, modern solution?
If your hotel requires a comprehensive, all-in-one PMS capable of managing complex operations across multiple departments, HotelTime is the clear choice. It’s suitable for resorts, large hotels, and property groups that need extensive integrations, detailed reporting, and advanced modules like POS, guest CRM, and automated night audits.
If your hotel is smaller, tech-forward, or prioritizes mobility and automation over extensive customization, Moder may fit better. Its core strengths lie in simplifying workflows, reducing manual tasks, and providing a modern, centralized dashboard. For properties that want a proven system with a broad feature set, HotelTime is preferable. For those experimenting with digital workflows or running boutique hotels, Moder could suffice.
HotelTime’s user interface scores 4.66/5, praised for its intuitive design, yet some users mention a learning curve due to its vast feature set. Onboarding is rated 4.63/5, and support is consistently helpful, but initial setup can be complex, especially for larger systems with many modules. Staff adoption is facilitated by its familiar cloud-based access, though some users suggest ongoing training is necessary.
Moder shines with a perfect 5/5 ease of use rating, emphasizing its straightforward, mobile-first interface. Its simple dashboard and automation features make daily tasks faster, and onboarding support is rated equally high. Given its recent reviews, Moder’s user experience appears more accessible and quicker to implement.
Edge: Moder.
HotelTime boasts 51 unique features, including EPoS, integrated CRS, payment processing, guest CRM, housekeeper modules, automated night audit, multi-currency support, and extensive revenue management tools. It also offers integrations with third-party systems like Profitroom, STR, and Umi Digital, facilitating a complete tech ecosystem.
Moder, on the other hand, offers no exclusive features beyond core property management functions but focuses on automation, real-time reservation updates, and guest profile management. Its strength lies in operational flow rather than feature variety.
Edge: HotelTime.
HotelTime’s support team is highly rated at 4.73/5, with reviews praising quick responses and helpful onboarding. Users highlight their appreciation for detailed assistance, especially during initial setup and training, though some mention occasional delays during updates.
Moder also scores a perfect 5/5 in customer support, with reviews emphasizing exceptional onboarding and post-implementation assistance. Given the limited review count, these ratings might not reflect the same depth of experience but suggest strong support.
Edge: HotelTime.
HotelTime offers 58 verified integrations, including major booking engines, channel managers, and POS systems. Its extensive partner network enables properties to connect seamlessly with third-party tools for revenue management, marketing, and operations.
Moder does not currently list verified integrations, which limits its connectivity options. This could pose challenges for properties relying on diverse third-party systems or complex distribution channels.
Edge: HotelTime.
HotelTime, with 433 reviews and recent positive feedback, averages 4.83/5.0. Its reviews cover a broad hotel mix, from boutique to resorts, with many praising its comprehensive features, ease of management, and support. Resorts and city hotels particularly rate it highly, reflecting its scalability and robustness.
Moder, with only 3 reviews and no recent feedback, maintains a perfect 5/5 score but lacks enough data for meaningful comparison. The limited reviews suggest it’s less proven in the field.
Edge: HotelTime.
HotelTime is priced at a flat $600 monthly fee, with no trial or freemium options. Additional costs for modules or integrations are not detailed but are likely based on property size and features needed.
Moder’s pricing is not publicly disclosed, making direct comparisons impossible. Since it’s a newer platform, it may have flexible or tiered pricing, but details are unavailable.
Not ideal if your hotel is small, boutique, or just starting out with digital management tools.
Not ideal if your hotel relies heavily on integrations, advanced modules, or detailed reporting.
HotelTime provides a mature, feature-rich PMS with proven global presence, ideal for large, complex, or multi-property hotels. Its 51 exclusive features and broad integrations make it a versatile choice for established operations seeking detailed control and automation.
Moder, meanwhile, offers a simple, mobile-first platform that automates core tasks effectively, best suited for small properties or hotels prioritizing ease of use. Its limited but focused feature set is perfect for hotels wanting quick deployment and minimal complexity.
For most established hotels needing depth, HotelTime’s extensive capabilities make it the superior choice. Smaller, modern hotels or those just starting digital transformation may prefer Moder’s streamlined approach.
Final call: if your hotel values proven stability, extensive features, and robust integrations, HotelTime is your best bet. If you’re a smaller property seeking quick, easy, automated management, Moder could suffice, but keep in mind it currently has fewer reviews and less proven scalability.
According to HTR's product database, HotelTime PMS and Moder share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| EPoS | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
No published case study for this goal yet.
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HotelTime PMS and Moder share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Moder offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Moder leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HotelTime PMS: No. Moder: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 92 and Moder has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor