Moder vs. ThinkReservations PMS: Which Is Right for You?

Updated May 15, 2026  ·  398 verified reviews analyzed

TLDR

We analyzed 398 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Moder shines in ROI .

ThinkReservations shines when it comes to customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Moder Compare to ThinkReservations PMS?

Side-by-side ratings based on 398 verified hotelier reviews on HTR.

HTScore
0
89
Likelihood to Recommend
100%
97%
Ease of Use
5.0/5
4.8/5
Customer Support
5.0/5
4.8/5
Value for Money
5.0/5
4.7/5
Starting Price Contact sales From $500/mo
Verified Reviews 3 395

What Are the Pros and Cons of Moder vs ThinkReservations PMS?

After analyzing 398 verified reviews, Moder users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.

Moder Moder ThinkReservations ThinkReservations
Pros
+ Customer Support
+ Operational Efficiency
+ Data and Reporting
+ Integration with OTAs
Cons
Pricing and Fees
Security Features

Moder vs ThinkReservations: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Moder Moder ThinkReservations ThinkReservations
Small (10-24 rooms) #4 145 reviews
Mid-Size (25-74 rooms) #9 25 reviews
Large (75-199 rooms) #6 3 reviews
X-Large (200+ rooms) #5 1 reviews

By Property Type

Segment Moder Moder ThinkReservations ThinkReservations
Boutique #7 100 reviews
Luxury #7 70 reviews
Branded / Chain #7 24 reviews
Extended Stay #11 8 reviews

By Region

Segment Moder Moder ThinkReservations ThinkReservations
North America #1 386 reviews
Europe #57 0 reviews
Asia Pacific #32 0 reviews
Middle East #32 0 reviews

The Decision

Choosing between Moder by Moder and ThinkReservations PMS hinges on your hotel’s specific needs, operational scale, and growth plans. Both products aim to streamline hotel management, but they approach this goal differently—Moder offers a modern, all-in-one platform with a focus on flexibility, while ThinkReservations provides a feature-rich, deeply integrated system with a strong OTA connection. Your choice should reflect what matters most: simplicity, features, or integration.

Moder’s ultra-low review count and recent inactivity mean its user confidence is unconfirmed, whereas ThinkReservations’ extensive, recent reviews and high ratings provide a clearer performance picture. Given the current review volume and recency, ThinkReservations is the safer pick for proven reliability.

Is Moder or ThinkReservations Better for Hotels?

Moder aims to serve hotels seeking a straightforward, unified management experience that consolidates reservations, guest profiles, and operations on a single dashboard. It emphasizes automation and ease of access, especially for smaller or experience-driven properties, but its limited review footprint raises questions about its long-term stability and support.

ThinkReservations, with over 350 recent reviews and a 4.88/5 rating, provides a comprehensive PMS with extensive features and broad OTA integrations. It caters well to diverse hotel types, from small B&Bs to boutique properties, and offers robust reporting and automation tools. Are you looking for a system with proven track records or a newer, less-tested platform?

ThinkReservations vs Moder: Which Should Your Hotel Choose?

If your hotel needs a feature-rich system with deep OTA integrations, automated upselling, and advanced reporting, ThinkReservations is the better fit. It’s ideal for properties that prioritize direct connectivity with OTAs like Booking.com, Airbnb, and Expedia, and seek tools that support revenue growth and operational efficiency.

If your hotel values a simplified, centralized management approach with a focus on automation without extensive third-party integrations, Moder might appeal—but only if you’re comfortable with its limited review feedback and untested support landscape. ThinkReservations’ proven performance makes it the more reliable choice today.

Is Moder or ThinkReservations Easier to Use?

Moder boasts a perfect 5/5 ease-of-use rating based on 3 reviews, with users praising its intuitive, mobile-first design. Its onboarding appears straightforward, but the small review count leaves little data on staff adoption and support responsiveness.

ThinkReservations scores slightly lower at 4.82/5 from 356 reviews, but this still indicates excellent usability. Users frequently mention its straightforward interface, quick learning curve, and effective support team, with many describing it as akin to “adding another employee.” Edge: ThinkReservations.

Which Has Better Features: Moder or ThinkReservations?

Moder offers a streamlined property management core, handling reservations, guest management, and automation. However, it lacks the extensive feature set found in ThinkReservations, which includes 39 unique functionalities such as channel management, booking engine, online check-in, guest messaging, and integrated payment processing.

ThinkReservations’ rich feature set enables properties to manage everything from group bookings to revenue tracking, with tools like digital registration, automated reminders, and sophisticated reporting. For comprehensive functionality, ThinkReservations clearly leads. Edge: ThinkReservations.

Which Has Better Customer Support: Moder or ThinkReservations?

Moder’s support quality is rated 5/5 by just 3 reviews, with users highlighting exceptional onboarding and post-sale assistance. Nonetheless, the limited feedback and review volume mean this rating may not represent broader user experiences.

ThinkReservations scores 4.82/5 based on 356 recent reviews, with many users praising its quick, knowledgeable support team and proactive communication. Multiple reviews describe customer support as “outstanding,” often noting responsiveness during implementation and ongoing issues. Edge: ThinkReservations.

Which Has More Integrations: Moder or ThinkReservations?

Moder currently lists zero verified integrations, limiting its connectivity options and automation potential. In contrast, ThinkReservations offers 16 verified partners, including major OTAs, payment processors, and channel managers like Airbnb, Expedia, and Tripadvisor.

ThinkReservations’ diverse integrations enable seamless distribution, payment handling, and guest communication, reducing manual work and errors. This extensive ecosystem makes it more adaptable to your existing tools and future expansion. Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Moder or ThinkReservations?

With 3 reviews, Moder’s ratings are not meaningful, but it’s notable that each reviewer gave it a perfect 5/5. Conversely, ThinkReservations’ 356 reviews average a 4.88/5, with recent feedback highlighting its reliability and feature set.

ThinkReservations’ extensive, recent reviews provide a stronger consensus of high satisfaction, especially among small and boutique hotels. Its consistent praise for ease of use, support, and ROI makes it the more trusted option currently. Edge: ThinkReservations.

How Much Do Moder and ThinkReservations Cost?

Moder does not display a clear pricing structure, leaving its costs uncertain—potentially indicating a custom or higher-tier pricing model.

ThinkReservations charges a flat $500 monthly fee, with no additional implementation or hidden charges, offering transparency. While higher than some competitors, its features and integrations justify the cost for most hotels. Since Moder’s pricing remains unclear, ThinkReservations offers a more predictable investment.

What Type of Hotel Should Use Moder?

  • Hotels that seek a simple, all-in-one PMS to manage reservations, guest data, and operations.
  • Experience-driven resorts that want to package activities, F&B, and tours within a single platform.
  • Small to medium-sized properties prioritizing ease of use and quick setup.
  • Teams that prefer a mobile-first approach for flexible, on-the-go management.

Not ideal if your hotel requires extensive integrations, advanced revenue management, or detailed reporting—areas where Moder’s capabilities are limited or unverified.

What Type of Hotel Should Use ThinkReservations?

  • Small to mid-sized hotels, B&Bs, and inns looking for a feature-rich PMS with strong OTA connectivity.
  • Properties aiming to automate upselling, guest communications, and revenue tracking.
  • Hotels that want detailed reporting, group management, and online check-in capabilities.
  • Teams prioritizing support quality and extensive integration options.

Not recommended for large resorts or properties expecting extensive customizations beyond the current feature set, or if you prefer a system with a lower monthly fee and less complexity.

The Bottom Line for Hotels

Moder presents a modern, simplified approach to hotel management, but its limited reviews and lack of verified integrations raise concerns about long-term viability. If your hotel values a straightforward, package-focused system and is comfortable with a less proven platform, Moder could suffice.

ThinkReservations, by contrast, offers a proven, feature-packed solution with strong reviews, broad integrations, and extensive support. It’s better suited for hotels seeking operational automation, revenue growth tools, and reliable performance, especially in competitive online markets.

Choose Moder if your hotel prioritizes simplicity, quick onboarding, and an all-in-one management experience—particularly if you’re a smaller property with straightforward needs. Opt for ThinkReservations if your hotel requires a robust, scalable system with proven results, integrations, and features that support growth and operational complexity.

How Much Do Moder and ThinkReservations PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Moder Moder ThinkReservations ThinkReservations
Starting Price From $500/mo

Which Features Does Moder Have That ThinkReservations PMS Doesn't (and Vice Versa)?

According to HTR's product database, Moder and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Moder Moder ThinkReservations ThinkReservations
Booking Engine
Calendar view
Channel Manager
Custom rates
EPoS
Payment processing

Showing top differences. 27 more features differ between these products.

Real-World Results: Moder vs ThinkReservations by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Moder Moder

No published case study for this goal yet.

ThinkReservations Blue Tang Inn Mid-Size
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Increase Operational Efficiency
Moder Moder

No published case study for this goal yet.

ThinkReservations Yara Palm Springs Small
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Improve Guest Experience
Moder Moder

No published case study for this goal yet.

ThinkReservations Inn on Main Small
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

Moder vs ThinkReservations: The Bottom Line

Moder
Moder
5.0/5 from 3 reviews
5.0/5 ease of use 5.0/5 support 0 integrations
Visit Profile
ThinkReservations
ThinkReservations
4.9/5 from 395 reviews

What hoteliers love

Customer Support 89% positive

Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.

Operational Efficiency 86% positive

ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.

Data and Reporting 75% positive

The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.

Where hoteliers push back

Pricing and Fees 100% negative

Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.

Security Features 67% negative

Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.

Unique capabilities

Channel Manager EPoS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.8/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating ThinkReservations 4.9 vs 0.0 (+4.9)

Frequently Asked Questions About Moder vs ThinkReservations PMS

Can Moder replace ThinkReservations PMS?

It depends on your requirements. Moder and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Moder offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Moder leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Moder or ThinkReservations PMS offer a free plan?

Moder: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Moder and ThinkReservations PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Moder has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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