The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 398 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Moder shines in ROI .
ThinkReservations shines when it comes to customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 398 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 3 | 395 |
After analyzing 398 verified reviews, Moder users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
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| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing between Moder by Moder and ThinkReservations PMS hinges on your hotel’s specific needs, operational scale, and growth plans. Both products aim to streamline hotel management, but they approach this goal differently—Moder offers a modern, all-in-one platform with a focus on flexibility, while ThinkReservations provides a feature-rich, deeply integrated system with a strong OTA connection. Your choice should reflect what matters most: simplicity, features, or integration.
Moder’s ultra-low review count and recent inactivity mean its user confidence is unconfirmed, whereas ThinkReservations’ extensive, recent reviews and high ratings provide a clearer performance picture. Given the current review volume and recency, ThinkReservations is the safer pick for proven reliability.
Moder aims to serve hotels seeking a straightforward, unified management experience that consolidates reservations, guest profiles, and operations on a single dashboard. It emphasizes automation and ease of access, especially for smaller or experience-driven properties, but its limited review footprint raises questions about its long-term stability and support.
ThinkReservations, with over 350 recent reviews and a 4.88/5 rating, provides a comprehensive PMS with extensive features and broad OTA integrations. It caters well to diverse hotel types, from small B&Bs to boutique properties, and offers robust reporting and automation tools. Are you looking for a system with proven track records or a newer, less-tested platform?
If your hotel needs a feature-rich system with deep OTA integrations, automated upselling, and advanced reporting, ThinkReservations is the better fit. It’s ideal for properties that prioritize direct connectivity with OTAs like Booking.com, Airbnb, and Expedia, and seek tools that support revenue growth and operational efficiency.
If your hotel values a simplified, centralized management approach with a focus on automation without extensive third-party integrations, Moder might appeal—but only if you’re comfortable with its limited review feedback and untested support landscape. ThinkReservations’ proven performance makes it the more reliable choice today.
Moder boasts a perfect 5/5 ease-of-use rating based on 3 reviews, with users praising its intuitive, mobile-first design. Its onboarding appears straightforward, but the small review count leaves little data on staff adoption and support responsiveness.
ThinkReservations scores slightly lower at 4.82/5 from 356 reviews, but this still indicates excellent usability. Users frequently mention its straightforward interface, quick learning curve, and effective support team, with many describing it as akin to “adding another employee.” Edge: ThinkReservations.
Moder offers a streamlined property management core, handling reservations, guest management, and automation. However, it lacks the extensive feature set found in ThinkReservations, which includes 39 unique functionalities such as channel management, booking engine, online check-in, guest messaging, and integrated payment processing.
ThinkReservations’ rich feature set enables properties to manage everything from group bookings to revenue tracking, with tools like digital registration, automated reminders, and sophisticated reporting. For comprehensive functionality, ThinkReservations clearly leads. Edge: ThinkReservations.
Moder’s support quality is rated 5/5 by just 3 reviews, with users highlighting exceptional onboarding and post-sale assistance. Nonetheless, the limited feedback and review volume mean this rating may not represent broader user experiences.
ThinkReservations scores 4.82/5 based on 356 recent reviews, with many users praising its quick, knowledgeable support team and proactive communication. Multiple reviews describe customer support as “outstanding,” often noting responsiveness during implementation and ongoing issues. Edge: ThinkReservations.
Moder currently lists zero verified integrations, limiting its connectivity options and automation potential. In contrast, ThinkReservations offers 16 verified partners, including major OTAs, payment processors, and channel managers like Airbnb, Expedia, and Tripadvisor.
ThinkReservations’ diverse integrations enable seamless distribution, payment handling, and guest communication, reducing manual work and errors. This extensive ecosystem makes it more adaptable to your existing tools and future expansion. Edge: ThinkReservations.
With 3 reviews, Moder’s ratings are not meaningful, but it’s notable that each reviewer gave it a perfect 5/5. Conversely, ThinkReservations’ 356 reviews average a 4.88/5, with recent feedback highlighting its reliability and feature set.
ThinkReservations’ extensive, recent reviews provide a stronger consensus of high satisfaction, especially among small and boutique hotels. Its consistent praise for ease of use, support, and ROI makes it the more trusted option currently. Edge: ThinkReservations.
Moder does not display a clear pricing structure, leaving its costs uncertain—potentially indicating a custom or higher-tier pricing model.
ThinkReservations charges a flat $500 monthly fee, with no additional implementation or hidden charges, offering transparency. While higher than some competitors, its features and integrations justify the cost for most hotels. Since Moder’s pricing remains unclear, ThinkReservations offers a more predictable investment.
Not ideal if your hotel requires extensive integrations, advanced revenue management, or detailed reporting—areas where Moder’s capabilities are limited or unverified.
Not recommended for large resorts or properties expecting extensive customizations beyond the current feature set, or if you prefer a system with a lower monthly fee and less complexity.
Moder presents a modern, simplified approach to hotel management, but its limited reviews and lack of verified integrations raise concerns about long-term viability. If your hotel values a straightforward, package-focused system and is comfortable with a less proven platform, Moder could suffice.
ThinkReservations, by contrast, offers a proven, feature-packed solution with strong reviews, broad integrations, and extensive support. It’s better suited for hotels seeking operational automation, revenue growth tools, and reliable performance, especially in competitive online markets.
Choose Moder if your hotel prioritizes simplicity, quick onboarding, and an all-in-one management experience—particularly if you’re a smaller property with straightforward needs. Opt for ThinkReservations if your hotel requires a robust, scalable system with proven results, integrations, and features that support growth and operational complexity.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Moder and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Moder and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Moder offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Moder leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Moder: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Moder has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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