hotjar vs. Cendyn vs. Triptease: Which is a Better Fit?

hotjar

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

Cendyn CRS

Content Management

Content management
Guest profiles

Pricing Rules

Geotargeted pricing module
Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Dynamic Pricing

Ability to adjust prices based on rules and conditions/Provides for flexibility and control without making daily pricing changes
Availability Management

Advanced availability management: ability to manage overbookings and differentiate availability by OTA.
Booking Rules

Control panel with precise management of booking rules that can be applied by filtering by room type, rate plan, channel.
Cancellation Policies

Management of different cancellation policies and payment methods applicable either at the hotel level, for a single rate plan or for a period. Possibility of interfacing a banking gateway.
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Distribution

Metasearch connectivity
Channel management & OTA distribution
Booking engine
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).

Ecommerce

Booking engine
Guest profiles
Refund Vouchers

In case of cancellation, a voucher is generated for the guest.

Integrations

RMS connectivity
PMS connectivity
Metasearch connectivity

Reporting

Multi-property management
Reporting Dashboard
Reporting Dashboard

Detailed reports and statistics available in real time and a Dashboard for an overview of performance.
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Admin

Centralized user & role management
Multi-property management
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Call Center

Call center functionality

Triptease: Metasearch

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

What Customers Are Saying

Most Recent Review

hotjar doesn’t have any clients that have vouched for the product

Cendyn reservations system

Director of revenue from New York (United States of America)

Excellent customer service

Marketing Manager

Most Positive Review

Luxury Hotel IT Director Review of Pegasus

Director of IT

Always Innovating

DOSM

Most Critical

Outstanding customer support

Reservations Manager

Direct Booking Pioneers

Director, CRM

References

Michelle Mu
Director of Revenue & Distribution Refinery Hotel

Eric Gooden
Marketing Manager Bellstar Hotels & Resorts

Halei Young
Digital Marketing & Community Manager Beach Terrace Inn