Triptease: Metasearch

4.7 (51 REVIEWS)

HTR Score icon
HT Score  
43 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Metasearch that brings high value guests to your website reducing your OTA commissions.

Triptease is popular in United States of America and United Kingdom.

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Triptease: Metasearch is the #11 most trending product in the Hotel Metasearch Management Software category (out of 22) and the #464 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Triptease has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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43 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Triptease: Metasearch
Founded in 2015 | Headquarters in London | 125 employees
-Automatically attract the most engaged searchers in your market with intelligent bidding that adapts based on their likelihood to book and your price parity status. -Don't pay to advertise that you don't have the best rate. Triptease Metasearch is the only service on the market that can remove your direct price from the metasearch auction when you're being significantly undercut by OTAs, saving you money and protecting your brand. -Price Match detects when you're being undercut and automatically discounts your price by just enough to win the direct booking. You control the discount %, so you can protect your margins while still improving direct volumes. -Available on both pay-per-stay and licence fee payment structures. Unlike many providers, Triptease will be completely unaffected by Google's removal of cost-per-stay (CPA) bidding. We use our own advanced algorithms which are independent of Google (and out-perform them too). Triptease clients will enjoy uninterrupted performance whatever their preferred billing model.

Capabilities

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Triptease doesn’t have any benefits or use cases available

Features

Services

4/5 features

Reporting & Analytics

4/5 features

Pricing

Pricing Available By Request

Triptease has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

3 | X-Small (1-9 room)

3 | Small (10-24 room)

23 | Medium (25-74 room)

41 | Large (75-199 room)

80 | X-Large (200+ room)

Country

40 | United States of America

14 | United Kingdom

10 | Thailand

7 | Germany

7 | Australia

7 | Canada

6 | Spain

5 | Italy

5 | France

5 | Switzerland

5 | Mexico

4 | Netherlands

3 | Austria

3 | Indonesia

3 | Singapore

3 | Maldives

3 | Mauritius

2 | South Africa

2 | Colombia

1 | Malta

1 | Myanmar

1 | Puerto Rico

1 | Ireland

1 | Philippines

1 | Georgia

1 | Romania

1 | Dominican Republic

1 | Malaysia

1 | Norway

1 | Iceland

1 | Portugal

1 | India

1 | Vietnam

1 | Costa Rica

1 | Israel

1 | Morocco

1 | Latvia

1 | Czech Republic

1 | Serbia

1 | United Arab Emirates

Type

70 | Luxury Hotels

53 | Resorts

48 | Boutiques

37 | Branded Hotels

37 | City Center Hotels

27 | Bed & Breakfast & Inns

18 | Limited Service & Budget Hotels

17 | Extended Stay & Serviced Apartments

11 | Airport/Conference Hotels

7 | Vacation Rentals & Villas

3 | Casinos

3 | Hostels

2 | RV Parks & Campgrounds

1 | Motels

Region

58 | Europe

52 | North America

24 | Asia Pacific

7 | Oceania

6 | Africa

3 | Middle East

3 | South America

2 | Central America

Category

146 | Direct Booking Tools

69 | Hotel Rate Parity

51 | Hotel Metasearch Management Software

Hotelier Rating

Excellent
132
Very Good
21
Average
7
Poor
0
Terrible
3

Property Size

  • X-Small (3)
  • Small (3)
  • Medium (23)
  • Large (41)
  • X-Large (80)

Country

  • United States of America
    United States of America
    (40)
  • United Kingdom
    United Kingdom
    (14)
  • Thailand
    Thailand
    (10)
  • Germany
    Germany
    (7)
  • Australia
    Australia
    (7)
  • Canada
    Canada
    (7)
  • Spain
    Spain
    (6)
  • Italy
    Italy
    (5)
  • France
    France
    (5)
  • Switzerland
    Switzerland
    (5)
  • Mexico
    Mexico
    (5)
  • Netherlands
    Netherlands
    (4)
  • Austria
    Austria
    (3)
  • Indonesia
    Indonesia
    (3)
  • Singapore
    Singapore
    (3)
  • Maldives
    Maldives
    (3)
  • Mauritius
    Mauritius
    (3)
  • South Africa
    South Africa
    (2)
  • Colombia
    Colombia
    (2)
  • Malta
    Malta
    (1)
  • Myanmar
    Myanmar
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Ireland
    Ireland
    (1)
  • Philippines
    Philippines
    (1)
  • Georgia
    Georgia
    (1)
  • Romania
    Romania
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Malaysia
    Malaysia
    (1)
  • Norway
    Norway
    (1)
  • Iceland
    Iceland
    (1)
  • Portugal
    Portugal
    (1)
  • India
    India
    (1)
  • Vietnam
    Vietnam
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Israel
    Israel
    (1)
  • Morocco
    Morocco
    (1)
  • Latvia
    Latvia
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Serbia
    Serbia
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

Region

  • North America
    North America
    (52)
  • Europe
    Europe
    (58)
  • Asia Pacific
    Asia Pacific
    (24)
  • Oceania
    Oceania
    (7)
  • Middle East
    Middle East
    (3)
  • South America
    South America
    (3)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (6)

Hoteliers say

NEW AI Review summary

Hoteliers like Triptease for its ability to substantially increase direct bookings and conversion rates through robust tools, including metasearch integration and rate parity monitoring. Users note a significant ROI, mentioning a 25% increase in direct bookings and a 30% rise in conversion rates. The platform effectively competes with OTAs by using targeted promotions and retargeting ads. However, there are concerns about metasearch transparency, and some desire more flexible dashboard reporting and advanced AI integrations.

AI-generated from the text of customer reviews

Direct Bookings Increase
Customer Feedback and Support
Metasearch and Retargeting
Rate Parity Monitoring
Technical Limits and Improvements
Customization Flexibility
Analytics and Reporting
Dashboard Navigation
Price Comparison Widgets
9

Excellent customer service

Marketing Manager from 100 to 199 room Boutique in Playa del Carmen (Mexico)

Verified
2 years ago
The attention of the support team, they are always pending to attend and resolve any detail that arises in a friendly and understanding way.
Country Mexico
Marketing Manager
Large Hotel
10

An amazing way to increase conversion and direct bookings in value and quantity.

Digital Marketing Executive from 500+ room Boutique in T'bilisi (Georgia)

Verified
2 years ago
Triptease is a must-have platform for hoteliers who are ambitious enough to compete with major OTA players, such as Booking.com; Most of us are aware that online travel agencies spend billions of dollars on Marketing, which gives them a substantial competitive advantage over Direct channels. They manage to attract new customers and meet and...
Country Georgia
Digital Marketing Executive
X-Large Hotel
9

Great team, responsive, commercially aware with an in partnership philo

DOSM from 500+ room Boutique in (United Kingdom)

Verified
2 years ago
We are consisting improving the ROI based on ad spend and booking converson and have significantly improved our OTA undercut rates
Country United Kingdom
DOSM
X-Large Hotel
10

More Direct Bookings

Hotel Manager from 100 to 199 room Bed & Breakfast & Inn in Sydney (Australia)

Verified
2 years ago
Triptease provides the right tools to increase direct bookings, targeted promotions and best tools to keep rate parity under control.
Country Australia
Hotel Manager
Large Hotel
8

The direct booking tool all Hoteliers need.

Marketing Manager from 200 to 499 room Boutique in Singapore (Singapore)

Verified
2 years ago
- amazing interface for setting up website messages to encourage direct bookings-metasearch tools are easy to use and very visible ROI.
Country Singapore
Marketing Manager
X-Large Hotel
10

A prime of direct booking tools

Director of Revenue and eCommerce from 500+ room Branded Hotel in Tambon Sa Khu (Thailand)

Verified
2 years ago
Triptease helps us to increase direct revenue and bookings, increase hotel demand, manage meta, and detect a parity issue. price comparison is also the key of increasing conversion rate. Nevertheless, account manager is prime of all above to resolve and guide the customer to the right direction. It's a pleasure to continue using amazing dir...
Country Thailand
Director of Revenue and eCommerce
X-Large Hotel
10

Flexible, easy to implement, and powerful tool

Revenue and Distribution Executive from 100 to 199 room Branded Hotel in Bangkok (Thailand)

Verified
2 years ago
Very happy about Triptease, tool is very easy to implement on the hotel website. Triptease offers fast and efficient direct conversion campaigns. The tool has a more intuitive interface compared to other tools, more aesthetically pleasing widgets, and prompt customer support. What I enjoy the most is that it is a very versatile tool; suppor...
Country Thailand
Revenue and Distribution Executive
Large Hotel
9

Metasearch & Ad Tech

IT Executive from 500+ room Resort in Bandar Penawar (Malaysia)

Verified
2 years ago
good tool for increasing direct reservations. it is simple to integrate on the hotel website. customer service and technical supports are provided quickly.
Country Malaysia
IT Executive
X-Large Hotel
10

Useful and grate Direct bookings tool

Digital Marketing Manager from 500+ room Branded Hotel in (Thailand)

Verified
2 years ago
The Triptease products helps us to improve the direct bookings business and increase the hotel visibility in the meta search channels. We are happy with their products and services.
Country Thailand
Digital Marketing Manager
X-Large Hotel
10

Exceptional Service & Tools

[email protected] from 25-49 room Boutique in Sydney (Australia)

Verified
2 years ago
The account manager we deal with has excellent and in-depth knowledge about rate parity and metasearch and ad tech. Triptease is always looking for ways to enhance its platform and how it can improve its services.
Country Australia
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Triptease is a great and innovative company. They offer great products to boost your direct channel. Triptease gives you the ability to personalize web contact for each visitor. Their rate parity monitoring tool should put them high on the list for any hotelier.

Question:

What differentiates this product or service from the competition?

Answer:

Triptease and Revinate have a healthy partnership. The integration between Triptease and Revinate allows hoteliers to capture profile data of guests who show high booking intent and allows you to segment and target these guests with personalized messaging.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Have a look at everything the market has to offer. Understand what your specific needs are and compare these to what every product has to offer. Make sure your team is properly educated on the product in order to extract its full potential.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 3 recommend
Recommended by
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Fausto Sá-Marques Team leader customer care and account management @ Guestcentric
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Owen Kelleghan Product Manager @ Bookassist
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Eva Fayemi Partner Manager @ Mews Systems
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Pelle Schopenhouer Partnerships Coordinator @ Revinate
RecommendationAvatar
Fausto Sá-Marques Team leader customer care and account management @ Guestcentric
RecommendationAvatar
James Bishop Senior Director, Global Demand Partnerships @ SiteMinder
RecommendationAvatar
Owen Kelleghan Product Manager @ Bookassist
RecommendationAvatar
Eva Fayemi Partner Manager @ Mews Systems
RecommendationAvatar
Ruben Westmeijer Head of Channel Sales @ Mews
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Support

Verified Support

Triptease has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

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HT Score

43/100

Recommended

93%

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