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hotsoft by planet vs. SkyTouch Technology:
Which Is Right for You?
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
planet / Hoist shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
How Does hotsoft by planet Compare to SkyTouch Technology?
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
What Are the Pros and Cons of hotsoft by planet vs SkyTouch Technology?
After analyzing 123 verified reviews, planet / Hoist users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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planet / Hoist vs SkyTouch Technology: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
The Decision
Choosing between hotsoft by planet by planet / Hoist and SkyTouch Technology requires understanding how each addresses your property management needs. Both systems aim to streamline operations, but they diverge significantly in features, usability, and market presence. Hotsoft is largely obscured from recent reviews, indicating limited current relevance, while SkyTouch has a robust user base and active, recent feedback. How do these differences influence your decision?
Hotsoft by planet by planet / Hoist seems to lack recent reviews and a clear market presence, which raises questions about ongoing support and updates. Conversely, SkyTouch Technology, with over 119 recent reviews and a high NPS score, exhibits active user engagement and confidence. Does your hotel prioritize a proven, well-supported platform?
Is hotsoft by planet by planet / Hoist or SkyTouch Technology Better for Hotels?
Hotsoft by planet by planet / Hoist offers no recent reviews and zero ratings, suggesting it might be outdated or less supported. SkyTouch Technology, on the other hand, boasts a 3.5/5 overall rating based on 119 reviews, with recent feedback from the last six months. Hotsoft’s absence from recent data makes it difficult to assess its current performance or customer satisfaction, whereas SkyTouch’s recent reviews highlight its ease of use, support, and feature set.
The core problem both products are meant to solve is property management efficiency—reservation handling, check-in/check-out, and reporting. Hotsoft’s lack of recent reviews means it may not be evolving alongside industry needs, while SkyTouch’s active feedback indicates ongoing improvements and relevance. Do you want a platform that’s actively supported and improved?
SkyTouch Technology vs hotsoft by planet by planet / Hoist: Which Should Your Hotel Choose?
If your hotel needs a modern, user-friendly PMS with extensive integrations and active support, SkyTouch is the clear choice. It suits properties that require detailed reporting, rate management, and cloud-based access, especially if you operate multiple properties or value continuous updates.
However, if your hotel is in Europe or Africa and prefers a system with minimal integration needs or is seeking a legacy solution, hotsoft might still be an option—though the lack of recent reviews diminishes confidence. For most North American properties or hotels seeking proven support and active development, SkyTouch’s current market presence makes it the smarter pick.
Is hotsoft by planet by planet / Hoist or SkyTouch Technology Easier to Use?
SkyTouch scores 4.64/5 for ease of use, based on detailed reviews praising its intuitive interface, fast onboarding, and remote accessibility. Several users mention how quickly staff learn the system, with some reporting onboarding in less than a day. Support responsiveness and ongoing updates add to its usability.
Hotsoft’s ratings are nonexistent, and no recent reviews are available to gauge its current user experience. This absence suggests it might be outdated or unsupported, which could translate into a steep learning curve or operational difficulties.
Edge: SkyTouch Technology.
Which Has Better Features: hotsoft by planet by planet / Hoist or SkyTouch Technology?
SkyTouch provides 27 features, including online support, housekeeping, guest profiles, custom rates, revenue tracking, booking engine, channel manager, automated night audit, and more. These features cover nearly every aspect of hotel operations needed for growth and efficiency.
Hotsoft offers no documented features or recent updates, making it impossible to compare functionality directly. Its lack of recent development or acknowledgment in current hotel tech discussions indicates it doesn’t match the extensive capabilities SkyTouch offers.
Edge: SkyTouch Technology.
Which Has Better Customer Support: hotsoft by planet by planet / Hoist or SkyTouch Technology?
SkyTouch’s support scores 4.5/5, with reviews praising its responsiveness, professionalism, and 24/7 availability. Users frequently mention how support helps resolve issues quickly, contributing to smoother daily operations.
There are no recent reviews or ratings for hotsoft by planet by planet / Hoist, suggesting support quality might be untested or unavailable. Without current feedback, confidence in hotsoft’s customer support remains low.
Edge: SkyTouch Technology.
Which Has More Integrations: hotsoft by planet by planet / Hoist or SkyTouch Technology?
SkyTouch integrates with 33 verified partners, including prominent systems like SiteMinder, Chargerback, and various revenue and CRM tools. These integrations are critical for automating workflows and expanding your hotel’s capabilities.
Hotsoft only lists two verified partners—dailypoint™ and RoomPriceGenie—making its integration options limited. For properties that rely on diverse third-party systems, SkyTouch’s extensive partner network offers a clear advantage.
Edge: SkyTouch Technology.
Which Do Hoteliers Rate Higher: hotsoft by planet by planet / Hoist or SkyTouch Technology?
SkyTouch has a 3.5/5 rating from 119 reviews, with many praising its ease of use, rate management, and support. Recent hotelier feedback highlights its value for money and operational improvements, especially for mid-sized properties.
Hotsoft has no recent reviews or ratings, leaving hotelier satisfaction in question. The lack of feedback diminishes confidence in its ability to meet current industry standards.
Edge: SkyTouch Technology.
How Much Do hotsoft by planet by planet / Hoist and SkyTouch Technology Cost?
SkyTouch charges a $600 monthly fee, with no free tier or trial available. Its pricing reflects its extensive feature set and market presence.
Hotsoft does not list any pricing details or trials, which may indicate it’s an older or less accessible product. Without transparent costs, evaluating value is difficult, but SkyTouch’s transparent pricing provides clarity.
What Type of Hotel Should Use hotsoft by planet by planet / Hoist?
- Hotels in Europe or Africa seeking a legacy system with minimal recent updates.
- Properties with simple needs, not requiring extensive integrations or frequent feature updates.
- Hotels with limited budgets or those preferring a low-cost or basic solution.
Not ideal if:
- Your hotel needs active support, regular updates, or advanced features.
- You operate in North America or require cloud-based, highly integrated systems.
- You value recent reviews and proven ongoing support.
What Type of Hotel Should Use SkyTouch Technology?
- Hotels in North America seeking a cloud-based platform with active feature updates.
- Properties that value detailed reporting, rate management, and integrations.
- Hotels with multiple properties that need centralized control and remote access.
- Properties aiming for modern, user-friendly systems with ongoing support.
Not ideal if:
- Your hotel is in Europe or Africa and prefers localized or legacy solutions.
- You operate a very small property with simple needs and minimal tech requirements.
- Budget constraints prevent investing in a $600/month system.
SkyTouch vs hotsoft: The Bottom Line for Hotels
SkyTouch stands out with its active user base, recent reviews, and extensive feature set. Its cloud-based platform is designed to serve properties that need reliable, scalable, and well-supported property management.
Hotsoft appears outdated, with no recent data or reviews to validate ongoing support or innovation. For most hoteliers, especially those in North America, SkyTouch offers a proven, feature-rich platform that aligns with current industry standards.
Choose SkyTouch if you want a supported, modern system with robust integrations and active feedback. Consider hotsoft only if your property operates in regions where legacy systems still suffice, and you are willing to accept the risk of limited recent support.
This detailed comparison should guide your decision, aligning your hotel’s operational needs with the current strengths of each product.
How Much Do hotsoft by planet and SkyTouch Technology Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
Which Features Does hotsoft by planet Have That SkyTouch Technology Doesn't (and Vice Versa)?
According to HTR's product database, hotsoft by planet and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
Real-World Results: planet / Hoist vs SkyTouch Technology by Business Goal
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
planet / Hoist vs SkyTouch Technology: The Bottom Line
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About hotsoft by planet vs SkyTouch Technology
Can hotsoft by planet replace SkyTouch Technology?
It depends on your requirements. hotsoft by planet and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. hotsoft by planet offers 2 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do hotsoft by planet or SkyTouch Technology offer a free plan?
hotsoft by planet: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank hotsoft by planet and SkyTouch Technology?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. planet / Hoist has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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