The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hune Door Lock shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, Hune Door Lock users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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Pricing and Fees
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Security Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Hune Door Lock |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | Hune Door Lock |
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | Hune Door Lock |
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| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel’s efficiency, revenue, and guest experience. Both Hune Door Lock and ThinkReservations aim to serve different needs: the former appears to focus on access control, while the latter offers a comprehensive PMS platform. Since your goal is to streamline operations and boost profitability, understanding their strengths and weaknesses is crucial.
Hune Door Lock is a hardware-focused solution with no recent reviews or user feedback, making it challenging to assess its real-world performance. ThinkReservations, meanwhile, has a strong track record with over 350 recent reviews and an average rating of 4.88 out of 5. Which product better fits your hotel’s needs?
Hune Door Lock provides a single, specific function—door access—aiming to improve security and guest convenience. ThinkReservations, by contrast, covers a broad range of property management tasks, including reservations, guest communication, and revenue management.
Hune Door Lock has no recent reviews or user feedback, making it impossible to gauge its real-world effectiveness or customer satisfaction. ThinkReservations, with over 356 reviews and recent feedback, demonstrates high satisfaction across many hotel segments, especially inns and boutique hotels.
Are you primarily seeking an access control system or a full PMS solution? If your hotel needs a robust, all-in-one platform, ThinkReservations is clearly the stronger choice.
If your hotel needs a full-featured PMS that handles reservations, guest communications, and revenue management, go with ThinkReservations. Its extensive feature set, high user ratings, and proven integration with OTAs make it ideal for small to medium-sized hotels, especially inns, boutique hotels, and vacation rentals.
If your goal is solely to implement door access control or smart lock technology, Hune Door Lock might seem relevant. However, without recent reviews, its reliability and customer support remain uncertain. For practical, immediate needs, ThinkReservations offers a safer, proven investment.
In summary, if you want a comprehensive property management system that enhances operational efficiency and guest satisfaction, ThinkReservations is the clear choice. Hune Door Lock may serve a niche role but lacks enough evidence to consider as your primary solution.
ThinkReservations boasts a 4.82 out of 5 ease-of-use rating based on over 350 recent reviews, with users praising its intuitive interface and smooth onboarding. Many reviewers, including small inn owners, describe it as straightforward, with minimal training needed, and highlight its quick setup process.
Hune Door Lock, on the other hand, has no available reviews or user feedback, so its ease of use cannot be reliably assessed. Given the absence of recent data, it's impossible to determine whether its hardware-based approach offers simplicity or introduces complexity.
Edge: ThinkReservations.
ThinkReservations offers 39 features, including a channel manager, online booking engine, automated night audit, guest messaging, real-time reporting, and integrated payment processing. Its features support comprehensive property management, revenue growth, and guest engagement.
Hune Door Lock provides no additional features or integrations beyond its core access control hardware, making it a single-function product. Its limited scope means it cannot support broader hotel operations or guest management needs.
Edge: ThinkReservations.
ThinkReservations consistently receives high praise for customer support, with a 4.82 out of 5 rating and recent reviews highlighting quick, knowledgeable assistance. Users describe support as accessible, professional, and integral to their positive experience.
Hune Door Lock has no recent reviews or feedback about support, leaving its responsiveness and service quality unverified. Without user insights, it's impossible to determine its level of support.
Edge: ThinkReservations.
ThinkReservations integrates with 16 partners, including major OTAs like Airbnb, Expedia, and TripAdvisor, along with a channel manager, payment processors, and guest communication tools. These integrations enable smoother operations and revenue optimization.
Hune Door Lock has only one verified partner, Yanolja Cloud Solution, limiting its ability to connect with other hotel systems or OTAs. Its narrow integration scope restricts operational flexibility.
Edge: ThinkReservations.
ThinkReservations has a 4.88/5 rating based on 356 recent reviews, with small inns and boutique hotels rating it particularly highly. Hotels in North America praise its ease of use, support, and feature set, making it a popular choice among small properties.
Hune Door Lock has no available recent reviews, making it impossible to gauge user satisfaction or ratings. Its lack of feedback indicates it is less proven in the market.
Edge: ThinkReservations.
Hune Door Lock’s pricing details are unavailable, likely because it is a hardware product without transparent subscription fees. ThinkReservations charges a $500 base fee, with no monthly per-room charges, making cost predictable for most small hotels.
Considering the broad functionality of ThinkReservations, the $500 fee is competitive given its extensive features. The cost-benefit ratio favors ThinkReservations for hotels seeking an all-in-one platform.
Hune Door Lock is suited for hotels that want to enhance guest room access, not for those needing comprehensive management.
ThinkReservations is best for properties seeking a full-featured management platform to improve operational efficiency.
The core difference lies in their scope: Hune Door Lock focuses solely on access control, while ThinkReservations offers a complete property management system. The lack of recent reviews and feedback makes Hune Door Lock a risky choice for operational needs.
If your hotel needs a robust, flexible platform to manage reservations, guest communications, and revenue, ThinkReservations provides proven tools and high user satisfaction. For access control only, Hune Door Lock might be relevant but is unverified and limited.
Choose ThinkReservations if you want a trusted, feature-rich PMS with extensive integrations and high user ratings. Opt for Hune Door Lock only if your primary goal is physical access control and you are prepared for limited support and unknown performance.
In conclusion, for most hoteliers evaluating these two options, ThinkReservations clearly stands out as the more proven, well-supported, and feature-rich choice. It has the recent reviews, high ratings, and broad capabilities to meet your operational needs today and into the future.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Hune Door Lock |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Hune Door Lock and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Hune Door Lock |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hune Door Lock and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Hune Door Lock offers 1 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hune Door Lock: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hune Door Lock has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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