ICG Software vs. INTELITY vs. TouchMenu: Which is a Better Fit?

ICG Check-in Online

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

INTELITY Guest Mobile Apps

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

PMS Integration
Secured Data Protection
Amazon Hospitality Partner
News & weather
POS & PMS Integration
Digital concierge
Bell services
Housekeeping
Guest Comfort Controls

Enhance the guest experience by automating room controls, setting mood lighting and adding privacy and service requests at the push of a button. Set the temperature right from the front desk before the guest even enters the room.

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

PMS Integration

What Customers Are Saying

Most Recent Review

ICG Software doesn’t have any clients that have vouched for the product

Fantastic Intelity Hotel App to replace your in-room directories and concierge services.

General Manager

The right partner!

Night manager

Most Positive Review

First Hotel with KEYPR/INTELITY

Digital menu

Hotel manager

Most Critical

Excellent Tech Tools to provide great service

References