The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 226 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
IDeaS Elevate shines , with exclusive features like Manage Restrictions and Customizable Notifications & Alerts.
Smartness shines in ease of use and customer support , with exclusive features like Controlled Automation/Algorithm Customization.
Side-by-side ratings based on 226 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $300/mo |
| Verified Reviews | 0 | 226 |
After analyzing 226 verified reviews, IDeaS Elevate users most value its , while Smartness users highlight time efficiency, ease of use, customer support. Click any theme to see what reviewers say.
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Time Efficiency
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Ease of Use
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Customer Support
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Dynamic Pricing Automation
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Customizable Reporting
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Insight Transparency
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Integration with PMS
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #4 93 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #12 32 reviews |
| Large (75-199 rooms) ▾ | — | #16 5 reviews |
| X-Large (200+ rooms) | — | #20 1 reviews |
By Property Type
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| Boutique ▾ | — | #8 62 reviews |
| Luxury ▾ | — | #10 33 reviews |
| Branded / Chain ▾ | — | #12 24 reviews |
| Extended Stay ▾ | — | #6 29 reviews |
By Region
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| North America ▾ | — | #15 7 reviews |
| Europe ▾ | — | #5 199 reviews |
| Middle East | — | #11 3 reviews |
Deciding between IDeaS Elevate and Smartpricing hinges on your hotel’s specific needs and operational scale. IDeaS Elevate aims to cater to busy, limited-service properties seeking straightforward revenue management, while Smartpricing offers a feature-rich, AI-driven platform with a broader hotel and vacation rental user base. Although IDeaS Elevate claims simplicity, it currently has no reviews or ratings, making its effectiveness uncertain. Conversely, Smartpricing boasts nearly 200 recent reviews and a high NPS score, giving you more confidence in its performance. Which aligns better with your hotel’s current revenue management goals?
Both platforms are designed to optimize revenue, but their approach and maturity differ significantly. IDeaS Elevate is marketed as a simplified solution, focusing on limited-service properties, with a user-friendly interface that promotes quick adoption. Smartpricing, on the other hand, offers a comprehensive suite of features including real-time price optimization, demand forecasting, and extensive integration options, supported by a large, diverse hotel user base. Given its more extensive review data and recent feedback, Smartpricing provides a clearer picture of real-world effectiveness. Are you looking for a straightforward tool or a feature-packed revenue engine?
If your hotel needs an easy-to-use, no-frills revenue management system with a proven track record and recent positive reviews, go with Smartpricing. Its high user satisfaction (97% likelihood to recommend) and extensive feature set make it suitable for hotels of various sizes and types, especially if automation and demand analysis are priorities. IDeaS Elevate might be suitable if your operation is limited in resources and you prefer a simple, flexible solution, but its lack of reviews makes assessing its real-world performance impossible at this point. For most hotels, Smartpricing’s proven track record outweighs IDeaS Elevate’s claims.
Smartpricing’s interface scores 4.77 out of 5, with many users praising its intuitiveness and ease of onboarding. Its recent reviews highlight minimal learning curves and efficient setup, making it suitable for teams without extensive revenue management experience. IDeaS Elevate, despite its marketing as user-friendly, has no reviews or ratings to validate its ease of use. Given the current data, Smartpricing’s interface and support ratings provide a definitive edge. Edge: Smartpricing.
Smartpricing offers 26 features not present in IDeaS Elevate, including real-time price optimization, dynamic price hierarchy, open API, event data integration, and five-year forecasting, among others. IDeaS Elevate provides only two unique features: Manage Restrictions and Customizable Notifications & Alerts. With a significantly broader set of capabilities, Smartpricing caters to advanced revenue strategies while still serving simpler needs. Its feature richness gives it a clear edge for hotels seeking comprehensive control and insights. Edge: Smartpricing.
Smartpricing’s support ratings (4.83/5) and recent reviews emphasize prompt, helpful assistance, with users appreciating efficient onboarding and ongoing service. Quotes include praise for "excellent and responsive" support, which enhances confidence in its reliability. IDeaS Elevate, however, has no reviews or support ratings available, making it impossible to gauge its support quality. Based on available data, Smartpricing’s support offers a definitive advantage. Edge: Smartpricing.
Smartpricing boasts 30 verified integrations, including popular PMS and channel managers like Cloudbeds, Mews, and Beds24, enabling broad operational flexibility. IDeaS Elevate has only 2 verified partners, with integrations limited to Oracle Hospitality and Cloudbeds. The extensive third-party ecosystem of Smartpricing allows for smoother, scalable operation across different systems. For hotels relying on multiple integrations, Smartpricing’s ecosystem is a key strength. Edge: Smartpricing.
Currently, Smartpricing has 198 recent reviews with an overall rating of 89.78 out of 100, and a very high likelihood to recommend (97%). Its users in varied segments—vacation rentals, boutique hotels, city hotels—are highly satisfied, citing time savings and revenue increases. IDeaS Elevate has no reviews or ratings, making it impossible to judge user satisfaction. Given recent, detailed feedback, Smartpricing is clearly the higher-rated choice. Edge: Smartpricing.
IDeaS Elevate’s pricing details are unavailable, but it’s marketed at a base price of $200 without free options or trials. Smartpricing costs $300 per month, with no free trial or implementation fees. The higher price point for Smartpricing reflects its broader feature set and established market presence. Your decision may depend on budget, but the lack of transparent pricing for IDeaS Elevate makes it difficult to compare value directly.
Not ideal if:
Not ideal if:
Smartpricing stands out as a mature, feature-rich platform with proven results, high customer satisfaction, and extensive integrations. Its recent reviews and high ratings give confidence that your team will see measurable revenue improvements and time savings. IDeaS Elevate’s lack of reviews and limited features suggest it’s less tested and less likely to meet complex revenue management needs right now.
Choose Smartpricing if your hotel seeks a reliable, intelligent, and scalable revenue system with proven support and a broad feature set. Its automation capabilities and extensive integration options make it suitable for a wide range of properties aiming to optimize revenue efficiently.
Opt for IDeaS Elevate only if you need a basic, possibly flexible solution and are willing to accept the risk associated with its unreviewed status. Its simplicity could suit very small or resource-constrained properties, but without recent data or user feedback, confidence in its effectiveness remains low.
In conclusion, for most hotels, especially those seeking proven performance and robust capabilities, Smartpricing offers the more reliable choice. Its recent reviews, extensive features, and high satisfaction scores make it the clear leader in this comparison.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | From $300/mo |
According to HTR's product database, IDeaS Elevate and Smartpricing share 16 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Automated Room-Type Pricing | ||
| Custom Reports | ||
| Customizable Notifications & Alerts | ||
| Dynamic Price Hierarchy Control | ||
| Manage Restrictions | ||
| Price sensitivity modeling | ||
| Real-time price optimization |
Showing top differences. 16 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"In the past, I used to sit down every day and rack my brains over the prices. It was a burden. Because I knew if I made a mistake, I could lose €50,000. With Smartpricing, I have t..."
Unique capabilities
What hoteliers love
Many reviews highlight the platform's ability to save time by automating repetitive tasks such as pricing updates and inventory management. Users appr... Many reviews highlight the platform's ability to save time by automating repetitive tasks such as pricing updates and inventory management. Users appreciate the substantial time savings allowing focus on strategic tasks. However, some reviews suggest that real-time support could further enhance efficiency in handling quick queries.
The software is celebrated for its intuitive design, making complex processes like dynamic pricing and data analysis easy to manage, even for non-expe... The software is celebrated for its intuitive design, making complex processes like dynamic pricing and data analysis easy to manage, even for non-experts. This reduces the learning curve significantly. A smoother onboarding process is suggested by some users to further enhance initial user experience.
While support is generally considered excellent and responsive, some users suggested that real-time chat support could enhance customer satisfaction b... While support is generally considered excellent and responsive, some users suggested that real-time chat support could enhance customer satisfaction by allowing quick resolution of issues, particularly for minor queries that need immediate attention.
Where hoteliers push back
There is a call for more customizable reporting features that would allow better analysis and tailored insights for hotel management. Users believe th... There is a call for more customizable reporting features that would allow better analysis and tailored insights for hotel management. Users believe this would enhance strategic planning and operational adjustments based on detailed reports.
A few users expressed the need for more transparent explanations of the recommendations provided by the software. Clearer rationales would increase tr... A few users expressed the need for more transparent explanations of the recommendations provided by the software. Clearer rationales would increase trust in the system’s suggestions and enhance learning for users not familiar with complex pricing algorithms.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. IDeaS Elevate and Smartpricing share many core Revenue Management Systems features, but each has unique capabilities. IDeaS Elevate offers 2 verified integration partners, while Smartpricing offers 35. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Smartpricing leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
IDeaS Elevate: No. Smartpricing: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. IDeaS Elevate has an HT Score of 0 and Smartness has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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