Infor HMS vs. my-bookings:
Which Is Right for You?

The Decision

Choosing between Infor HMS and my-bookings hinges on your hotel’s specific needs and operational priorities. Infor HMS is a comprehensive, feature-rich PMS with a proven track record backed by a significant number of recent reviews, whereas my-bookings offers a straightforward, easy-to-use platform without recent review data. Your decision should consider the complexity of your operations, desired integrations, and support expectations.

Both products aim to optimize your property management, but they do so through very different approaches. Infor HMS provides a broad set of functionalities designed for larger or more complex hotels, while my-bookings seems better suited for smaller properties or owners seeking simplicity. Do you need extensive features or an easy onboarding process?

Quick Verdict

Infor HMS emerges as the clearer choice given its higher review count, recent positive feedback, and comprehensive feature set. With over 46 reviews and a high overall rating of 4.04/5, it’s a reliable solution that many hoteliers trust. my-bookings, with no recent reviews or ratings, lacks recent user feedback to support its efficacy.

If you prioritize stability, proven functionality, and extensive integrations, Infor HMS is the stronger option. If you seek a minimal, straightforward system without the need for advanced features, my-bookings might be considered, but the lack of recent reviews raises concerns about ongoing support and updates.

Is Infor HMS or my-bookings Better for Hotels?

Both Infor HMS and my-bookings aim to streamline hotel operations, but Infor offers an extensive array of features—20 unique functionalities including a housekeeping module, guest CRM, and revenue management tools—that are absent in my-bookings. While Infor’s platform is built for scalability and integration, my-bookings emphasizes ease of use and quick setup.

Infor HMS is designed to serve mid to large-sized hotels needing advanced operational tools, whereas my-bookings appears targeted at small property owners or managers who prefer simplicity. The recent review data heavily favors Infor, with 46 reviews and a 4.04/5 rating, indicating strong ongoing user satisfaction.

Are you looking for a feature-heavy system that can grow with your hotel, or a simple tool to handle reservations? That decision helps determine the better fit.

Infor HMS vs my-bookings: Which Should Your Hotel Choose?

If your hotel needs a full-featured PMS capable of managing complex operations, extensive integrations, and revenue management, Infor HMS is the right choice. It’s especially suitable for established hotels in regions like North America, Europe, and Asia, where it has a strong regional presence and a broad user base.

Conversely, if your property is small, or you’re seeking a straightforward reservation and booking management system, the absence of recent reviews for my-bookings makes it hard to evaluate its current performance. Its simplicity might appeal if ease of use and quick onboarding are your priorities, but the lack of recent feedback is a concern.

In summary, for hotels aiming for a scalable, feature-rich solution, go with Infor HMS. For those prioritizing minimal complexity, consider my-bookings—yet be cautious about support and ongoing development issues.

Is Infor HMS or my-bookings Easier to Use?

Infor HMS has a rating of 3.88/5 for ease of use, with reviews indicating it’s generally intuitive once familiar, and a relatively straightforward onboarding process rated at 3.64/5. Support responsiveness and user-friendly features like customizable screens and dataspy functionality contribute to a positive experience, though some users mention UI aesthetics could improve.

In contrast, my-bookings has no recent review data to assess its ease of use or onboarding process. Its simplicity suggests it’s designed for quick adoption, but without recent feedback, it’s impossible to confirm whether users find it genuinely easy or if onboarding is smooth.

Edge: Infor HMS

Which Has Better Features: Infor HMS or my-bookings?

Infor HMS offers 20 unique features not found in my-bookings, including a housekeeping module, online 24/7 support, guest CRM, calendar view, direct billing, multi-lingual support, mobile app, multi-currency, and revenue management tools. These features provide a comprehensive operational toolkit for medium to large hotels.

my-bookings, on the other hand, offers reservation management, online bookings, and automated invoicing but lacks the extensive feature set of Infor HMS. Its focus appears to be on core reservation functions rather than advanced operational modules.

Edge: Infor HMS

Which Has Better Customer Support: Infor HMS or my-bookings?

Infor HMS has a strong support rating of 4.04/5, with reviews praising its responsiveness and professionalism. Hoteliers describe the support team as helpful, guiding them through issues promptly, which is vital for minimizing downtime.

Since my-bookings has no recent reviews or support ratings available, it’s impossible to evaluate its support quality. Given the importance of reliable, responsive help in hotel operations, Infor’s track record makes it the safer choice.

Edge: Infor HMS

Which Has More Integrations: Infor HMS or my-bookings?

Infor HMS boasts a verified list of 113 integrations, including major partners like Booking.com, Expedia, Trevo, and Omnibees. This extensive partner network enables seamless connection with booking engines, revenue systems, and other operational tools.

my-bookings has no verified integrations listed, suggesting limited or no integration capabilities. For hotels relying on multiple systems and partner integrations, Infor HMS clearly leads.

Edge: Infor HMS

Which Do Hoteliers Rate Higher: Infor HMS or my-bookings?

With 46 recent reviews, Infor HMS has an overall rating of 4.04/5, and a likelihood to recommend of 74%. It receives positive comments on customization, support, and operational efficiency, especially from boutique and city-center hotels.

In contrast, my-bookings has no recent reviews or ratings, making it impossible to assess user satisfaction or hotel segment preferences. Based on current data, Infor HMS is clearly the more trusted product.

Edge: Infor HMS

How Much Do Infor HMS and my-bookings Cost?

Pricing details for Infor HMS are not publicly available, which is typical for enterprise-grade solutions. Similarly, my-bookings does not disclose pricing, suggesting a need for direct vendor contact to obtain quotes.

Given the lack of transparent pricing, your decision should consider the overall value, features, and support quality rather than cost alone. Infor’s established presence and reviews justify its potential investment for larger hotels.

What Type of Hotel Should Use Infor HMS?

• Hotels seeking a scalable PMS capable of managing complex operations across multiple departments.
• Properties that require extensive integrations with booking engines and revenue management tools.
• Hotels in regions like North America, Europe, and Asia where Infor has a strong regional presence.
• Hotels aiming for customizable reporting and automation features like night audit and group management.
• Larger boutique hotels or branded properties looking for a cloud-based solution with multi-lingual and multi-currency support.

Not ideal if you run a small property that needs only basic reservation functions or if you have limited IT resources.

What Type of Hotel Should Use my-bookings?

• Small hotels, B&Bs, or independent properties seeking an easy-to-use reservation management system.
• Property owners who prioritize quick onboarding and minimal training.
• Hotels that do not require advanced operational modules or extensive integrations.
• Managers focusing on online booking and automated invoicing without complex revenue features.
• Hotels in need of a straightforward, cost-effective solution without regional or multi-currency considerations.

Not ideal if your hotel is large, needs detailed reporting, or relies heavily on multiple integrations.

Infor HMS vs my-bookings: The Bottom Line for Hotels

Infor HMS is a comprehensive, feature-rich PMS suited for hotels that need extensive operational tools, integrations, and scalability. Its high review count and recent positive feedback make it a dependable choice for hotels seeking growth and efficiency.

my-bookings might appeal to very small hotels or owners wanting simple reservation management, but the absence of recent reviews and detailed features makes its future stability uncertain. It’s best to choose Infor HMS if your property requires a robust, proven system.

For hotels aiming for a full-service PMS capable of supporting complex operations and regional expansion, Infor HMS is the clear winner. If your property is small and simplicity is your priority, consider my-bookings—though be aware of the limited publicly available feedback.