Infor HMS vs. Rentlio:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations and guest satisfaction. Infor HMS by Infor and Rentlio both aim to streamline hotel management but serve different types of users and feature sets. Your decision hinges on which features, support, and integrations align best with your hotel’s size, segment, and growth plans.

While Infor HMS boasts a robust set of features and a larger review base, Rentlio’s specialization in rapid, all-in-one cloud management offers a compelling alternative. Which system will empower your team to operate more effectively?

Is Infor HMS or Rentlio Better for Hotels?

Both Infor HMS and Rentlio address core hotel management needs—reservation handling, guest data, and operational oversight. Infor offers a comprehensive, customizable platform that integrates with many booking engines and operational tools, aiming to serve mid-to-large hotels seeking flexibility and scalability.

Rentlio, however, emphasizes simplicity and unified management through its all-in-one cloud platform, designed for small to mid-sized hotels aiming for intuitive operation and quick setup. It includes features like channel management, guest communication, and online check-in, but with fewer integrations.

Given their distinct focuses, your hotel’s size, segment, and growth trajectory determine which suits you better. Are you looking for a highly customizable, enterprise-grade system, or a streamlined all-in-one solution?

Infor HMS vs Rentlio: Which Should Your Hotel Choose?

If your hotel needs deep customization, extensive integrations, and detailed reporting—particularly if you operate across multiple regions or segments—Infor HMS is the clearer choice. Its 46 reviews with a 4.04/5 overall rating and recent feedback highlight its effectiveness in automating revenue management, housekeeping, and operational workflows.

Conversely, Rentlio’s zero recent reviews and more limited integrations (only 11 verified partners) make it suitable for smaller hotels prioritizing ease of use and quick deployment. If your hotel values a straightforward, cloud-based system that covers basic PMS and channel management, Rentlio might be more appealing.

Your ideal solution depends on the complexity of your operations. If you’re scaling or managing multiple properties, Infor’s extensive features and support are advantageous. For smaller, independent hotels, Rentlio’s simplicity can be a better fit.

Is Infor HMS or Rentlio Easier to Use?

Infor HMS scores higher in ease of use, with a 3.88/5 rating based on user reviews, and a broad base of 46 reviews. Users find it generally navigable once accustomed, with positive comments on its short onboarding process and accessible features. Support responsiveness is also well-rated, with comments like, “The support team is prompt and professional.” However, some users find the interface less intuitive aesthetically.

Rentlio, with no recent reviews available, lacks clear data on usability. Its design is described as straightforward, but without recent user feedback, it’s difficult to assess how intuitive or user-friendly it remains.

Edge: Infor HMS.

Which Has Better Features: Infor HMS or Rentlio?

Infor HMS offers 15 shared features with Rentlio, plus 5 features unique to Infor, such as multi-currency support, ancillary revenue tracking, and 24/7 online support. Rentlio, however, provides 21 features exclusive to its platform, including a booking engine, channel manager, automated reminders, ID scanning, real-time status updates, and integrated payment terminals.

Rentlio’s broader feature set in certain areas—like mobile housekeeping, guest communication, and rate management—aims to streamline front- and back-office operations. Meanwhile, Infor’s customization capabilities and detailed reporting are stronger differentiators.

Edge: Rentlio, for its wider array of unique, operational features.

Which Has Better Customer Support: Infor HMS or Rentlio?

Infor HMS’s support ratings are strong with a 4.04/5 score from 46 reviews, and many users praise its responsiveness and professionalism. Comments include, “The support team is always quick to respond and helpful,” which is vital during system issues or onboarding.

Rentlio, with no recent reviews, offers no clear data on support quality. Its small size suggests support might be less scalable or responsive, especially as the user base grows.

Edge: Infor HMS.

Which Has More Integrations: Infor HMS or Rentlio?

Infor HMS stands out with 113 verified partner integrations, including major booking engines like Booking.com and Expedia, as well as revenue management and reporting tools. This extensive network allows your hotel to connect diverse operational systems and improve efficiency.

Rentlio offers only 11 verified integrations, mainly with tools like Stripe, Hotellab, and guesttalk. While adequate for small hotels, its limited integration options could hinder growth or complex operations.

Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Infor HMS or Rentlio?

Infor HMS’s 46 reviews averaging 4.04/5, with recent feedback and a 74% likelihood to recommend, indicate a solid user base, especially among independent and boutique hotels. Hotels in North America and Europe seem to find it the most effective, praising its customization and support.

Rentlio’s absence of recent reviews makes it impossible to assess current user satisfaction or property ratings. Based on available data, Infor’s larger, more recent review count provides greater confidence.

Edge: Infor HMS.

How Much Do Infor HMS and Rentlio Cost?

Infor HMS does not publicly disclose pricing details, typically offering customized quotes based on hotel size and needs. This lack of transparency is common for enterprise systems, but it can mean higher costs and longer decision cycles.

Rentlio charges a flat $1,500 upfront for its cloud platform, with no ongoing subscription details publicly available. Its transparent pricing appeals to smaller hotels but might lack scalability for larger operations.

What Type of Hotel Should Use Infor HMS?

• Hotels that need extensive customization, integrations, and reporting.
• Multi-property chains seeking centralized management.
• Hotels in regions requiring multi-currency and diverse operational features.
• Teams that value detailed operational analytics and automation.
• Not ideal if your hotel is small, budget-constrained, or prefers a simple interface.

What Type of Hotel Should Use Rentlio?

• Small to mid-sized hotels seeking an all-in-one management system.
• Properties that prioritize ease of use and quick onboarding.
• Hotels with limited IT support needing straightforward operational tools.
• Businesses aiming for integrated guest communication and channel management in one platform.
• Not ideal if your hotel requires extensive customization or multi-region support.

Infor HMS vs Rentlio: The Bottom Line for Hotels

Infor HMS offers a well-rounded, customizable platform suited for larger, multi-property hotels looking to automate and scale operations. Its extensive integrations and support network make it a strong choice if you need a flexible, enterprise-level PMS.

Rentlio’s all-in-one approach, with a broader feature set, is ideal for small to mid-sized hotels wanting a straightforward, cloud-based solution. Its limited integrations and fewer recent reviews mean it’s less suited for complex or rapidly growing hotels.

In conclusion, if your hotel requires depth, scalability, and extensive integrations, Infor HMS is the safer, more proven choice. If simplicity, quick deployment, and a broad feature set matter most, Rentlio could meet your needs—though with less proven support and fewer recent reviews.