Infor HMS vs. Selfie:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Infor HMS and Selfie aim to serve this purpose, but they diverge significantly in features, user feedback, and market presence. Infor HMS, with 46 reviews and recent feedback, offers a comprehensive, cloud-based PMS, whereas Selfie, with no recent reviews or user ratings, remains less proven. Do you prioritize a well-supported, feature-rich system or a less established platform with limited user validation?

Is Infor HMS or Selfie Better for Hotels?

Both Infor HMS and Selfie target your hotel’s operational needs — from reservations to guest profiles. Infor HMS is a mature, cloud-based PMS with nearly universal positive ratings, including a 4.04/5 overall score from 46 recent reviews, reflecting its broad adoption and ongoing support. Selfie, on the other hand, lacks recent feedback or verified reviews, making its performance and reliability harder to assess. Given the current data, Infor HMS’s established presence and detailed reviews suggest it’s a more dependable choice.

Further, Infor HMS’s extensive feature set, including housekeeping, revenue management, and multi-lingual support, exceeds what is publicly available for Selfie. Selfie appears primarily focused on review aggregation and customer insights, not comprehensive property management. Would your hotel benefit more from a full PMS or a tool primarily for review management? The clear winner is Infor HMS for hotels seeking a complete, trusted PMS.

Infor HMS vs Selfie: Which Should Your Hotel Choose?

If your hotel needs a full-featured property management system capable of handling reservations, housekeeping, revenue, and guest profiles, go with Infor HMS. Its proven track record, with a 4.04/5 rating backed by 46 recent reviews, indicates reliability and a broad feature set tailored to hotel operations.

If your primary goal is to streamline review management and customer feedback analysis without a comprehensive PMS, Selfie might seem appealing. However, with no recent verified reviews or ratings, its effectiveness and support are uncertain. For hotels seeking a dependable, scalable system, Infor HMS is the clear choice.

Is Infor HMS or Selfie Easier to Use?

Infor HMS scores 3.88/5 for ease of use, based on user reviews that highlight its intuitive navigation once familiar, alongside a short onboarding process. Support responsiveness and helpful onboarding contribute to its positive usability experience, despite occasional concerns about interface aesthetics.

Selfie, with no recent reviews or user feedback, provides no data on usability or onboarding. This absence makes it impossible to assess whether its interface is user-friendly or whether staff adoption would be smooth. Given the available information, Edge: Infor HMS.

Which Has Better Features: Infor HMS or Selfie?

Infor HMS boasts 20 unique features, including a housekeeping module, online 24/7 support, guest profiles, multi-currency support, a mobile app, and automated night audits. These features enable your team to manage daily operations comprehensively, improving efficiency and guest satisfaction.

Selfie offers no verified features beyond review aggregation and insights, making it difficult to compare functionality. Its focus appears limited to review analysis rather than operational management. The clear advantage is Infor HMS for its extensive, proven feature set. Edge: Infor HMS.

Which Has Better Customer Support: Infor HMS or Selfie?

Infor HMS’s support scores 4.04/5, with reviews praising its responsiveness and professionalism, especially during onboarding and issue resolution. Hoteliers appreciate prompt, knowledgeable support that helps them navigate system updates and troubleshoot problems.

Selfie, lacking recent reviews or support ratings, provides no concrete data on customer service quality. Without verified support feedback, we cannot assess whether it meets your needs for reliable assistance. Based on current data, Edge: Infor HMS.

Which Has More Integrations: Infor HMS or Selfie?

Infor HMS integrates with 113 verified partners, including major booking engines like Booking.com, Expedia, and HRS. This extensive partner network simplifies your operations, reducing manual data entry and errors.

Selfie has no verified integrations listed, limiting its utility in a multi-platform environment. If seamless connectivity with your current systems is essential, Infor HMS’s broad integration capability makes it the better choice. Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Infor HMS or Selfie?

Infor HMS, with 46 recent reviews, maintains a solid 4.04/5 overall score, with users from diverse hotel segments like independent, boutique, and city center hotels rating it favorably. Support and feature reliability are highlighted as key strengths.

Selfie has no recent reviews or ratings available, making it impossible to gauge hoteliers’ satisfaction or segment-specific preferences. Given the consistent, recent feedback for Infor HMS, it is clearly more highly rated. Edge: Infor HMS.

How Much Do Infor HMS and Selfie Cost?

Pricing details for Infor HMS are not publicly disclosed, but given its enterprise features and support offerings, it is likely priced as a tailored solution with implementation fees. Selfie’s pricing information is also unavailable, which is common for review-focused platforms.

Since both lack transparent pricing, your best approach is to contact vendors directly for quotes based on your hotel’s size and needs.

What Type of Hotel Should Use Infor HMS?

• Hotels that need a full suite of operational features like reservations, housekeeping, revenue management, and guest profiles.
• Teams that prioritize scalability, customization, and integration with other systems.
• Hotels seeking a cloud-based solution with 24/7 support and multi-lingual capabilities.
• Properties in need of automation, such as night audits and automated billing.

Not ideal if your hotel is very small or primarily review-focused, as the system’s scope is broader than necessary.

What Type of Hotel Should Use Selfie?

• Hotels that want to focus exclusively on review management and customer insights.
• Teams seeking a simple, AI-driven feedback analysis tool without comprehensive PMS needs.
• Hotels with existing PMS and seeking to supplement with review intelligence.
• Businesses that prefer a straightforward, lightweight solution to monitor customer sentiment.

Not ideal if your hotel requires a robust, integrated PMS or operational management features.

Infor HMS vs Selfie: The Bottom Line for Hotels

Infor HMS is a proven, comprehensive property management system with a strong support network, extensive features, and broad integrations. It’s well-suited for hotels that want a reliable, scalable solution capable of handling complex operations and guest management.

Selfie is primarily a review analytics platform, lacking recent reviews or verified user feedback, making it less suitable as a full PMS. If you’re looking for a trusted, full-featured PMS, Infor HMS is the definitive choice.

When choosing between the two, consider your hotel’s operational complexity and whether you need a complete PMS (go with Infor HMS) or a review-focused tool (Selfie, if proven). Based on current data, Infor HMS’s market presence, recent reviews, and feature set make it the clear leader.