The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.
Vreasy shines .
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 47 | 0 |
After analyzing 47 verified reviews, Infor users most value its ease of use, reporting, integration, while Vreasy users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Reporting
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Integration
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Housekeeping Module
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Vreasy |
|---|---|---|
| Small (10-24 rooms) ▾ | #44 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #25 24 reviews | — |
| Large (75-199 rooms) ▾ | #19 9 reviews | — |
| X-Large (200+ rooms) | #24 2 reviews | — |
By Property Type
| Segment |
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Vreasy |
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| Boutique ▾ | #28 24 reviews | — |
| Luxury ▾ | #23 26 reviews | — |
| Branded / Chain ▾ | #29 8 reviews | — |
| Extended Stay ▾ | #31 6 reviews | — |
By Region
| Segment |
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Vreasy |
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| North America ▾ | #22 20 reviews | — |
| Europe ▾ | #24 17 reviews | — |
| Asia Pacific | #28 1 reviews | — |
Choosing between Infor HMS and Vreasy hinges on your hotel’s operational needs and growth strategy. Infor HMS is a full-featured property management system (PMS) designed for larger or multi-property hotels, offering extensive integrations and management modules. Vreasy, by contrast, is tailored more to vacation rentals and smaller operators, focusing on reservation management and guest communication. Your choice should align with your hotel’s size, segment, and future plans.
While Infor HMS boasts a substantial review count and recent feedback—indicating a mature product with active support—Vreasy’s review count is zero, reflecting less market presence. Does your hotel require a proven, comprehensive PMS, or a simpler platform for managing vacation rentals?
Both products aim to simplify hotel operations, but they serve different market segments and feature sets. Infor HMS is built for hotels seeking a scalable, feature-rich PMS with modules for housekeeping, revenue management, and multi-currency handling, making it suitable for mid-sized to large hotels. Vreasy appears designed for vacation rental hosts managing multiple listings, emphasizing guest communication and reservation automation.
Infor HMS has a 4.04/5 overall rating from 46 reviews, with recent feedback emphasizing its customization and operational efficiency, whereas Vreasy has no reviews to date. Do you prioritize a system with a proven track record and a large user base, or are you exploring a niche solution with limited market feedback?
If your hotel operates in a traditional segment like full-service hotels, resorts, or branded properties, Infor HMS offers a broad feature set that supports complex operations. It’s also advantageous if your team needs integrations with global booking platforms, revenue management, or automated night audits. Conversely, if your hotel is a vacation rental business managing multiple properties across various channels, Vreasy’s platform may be more aligned with your core needs.
Given the extensive reviews and recent feedback, Infor HMS’s reliability and depth make it the more compelling choice for established hotels. Vreasy's niche focus might suit smaller, more flexible rental operators but offers less evidence of maturity or broad functionality.
Infor HMS scores 3.88/5 for ease of use, with reviews praising its navigability once users familiarize themselves with its format. Support during onboarding is rated 3.64/5, with some users noting that training could be more comprehensive. The system’s interface is functional but sometimes considered lacking in visual appeal, which may impact staff adoption.
Vreasy currently has no published user ratings or reviews, making it impossible to assess usability or onboarding quality. Its simplified interface likely caters to users with basic tech skills, but without feedback, certainty is limited.
Edge: Infor HMS
Infor HMS offers 20 unique features, including modules for housekeeping, online 24/7 support, guest profiles, direct billing, central role management, multi-lingual capabilities, guest CRM, mobile app, multi-currency support, payment processing, revenue management, ancillary revenue tracking, custom rates, and automated night audits. These features support complex operations, revenue optimization, and guest personalization.
Vreasy has no unique features listed or documented, suggesting a narrower scope focused on reservation and communication automation. For a multi-faceted PMS, Infor HMS’s offerings clearly outweigh Vreasy’s limited feature set.
Edge: Infor HMS
Infor HMS’s support scores 4.04/5, with reviews highlighting prompt, professional assistance. Customers appreciate the support team’s responsiveness, especially during onboarding and troubleshooting, which is vital for operational stability.
Vreasy has no available support or onboarding ratings, so assessing its customer service is impossible. The absence of reviews raises questions about its support infrastructure and post-implementation assistance.
Edge: Infor HMS
Infor HMS boasts 113 verified partner integrations, including major property system vendors like Priority Software, Trevo, Omnibees, and booking platforms such as Booking.com and Expedia. These integrations streamline operations across booking, revenue, and accounting systems.
Vreasy has no listed integrations or partnerships, limiting its ability to connect with other tools and channels. For hotels requiring extensive third-party integrations, Infor HMS offers a clear advantage.
Edge: Infor HMS
With 46 reviews and recent feedback, Infor HMS has an average rating of 4.04/5. Hotels in independent, boutique, and branded segments rate it higher (up to 4.5/5 among brand hotels), noting its customization and operational features.
Vreasy’s lack of reviews renders this comparison impossible. Without user feedback, confidence in its performance or hotel satisfaction remains uncertain.
Edge: Infor HMS
Pricing details for Infor HMS are not publicly available; typically, enterprise PMSs like Infor HMS involve custom quotes based on size and modules. Vreasy also does not disclose pricing, but as a SaaS solution for vacation rentals, it likely follows a subscription model, possibly per listing or overall.
Without concrete prices, your hotel should contact vendors directly for quotes. However, Infor HMS’s established presence and feature depth often justify a higher investment.
Not ideal if your hotel:
Not ideal if your hotel:
Infor HMS is a mature, multi-featured property management system with a proven track record, broad integrations, and high user ratings. Its extensive module set makes it suitable for mid-sized to large hotels seeking operational control and guest personalization.
Vreasy’s focus on vacation rentals and limited market presence make it a better fit for small-scale operators or hosts managing multiple listings. Its lack of reviews and integrations suggest it’s less suited for hotels with complex needs.
Choose Infor HMS if your hotel requires a reliable, scalable, and feature-rich PMS with proven support. Opt for Vreasy if your operation is simple, centered around vacation rentals, and you prioritize ease of automation.
This comparison provides a clear, data-backed view of both solutions, helping you make an informed choice aligned with your hotel’s size, segment, and growth aspirations.
According to HTR's product database, Infor HMS and Vreasy share 0 features. Here are the key differences — features one has that the other lacks.
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Vreasy |
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| Calendar view | ||
| Centralized user & role management | ||
| Direct billing | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor HMS and Vreasy share many core Property Management Systems features, but each has unique capabilities. Infor HMS offers 113 verified integration partners, while Vreasy offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor HMS: No. Vreasy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 22 and Vreasy has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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