Shiji Infrasys POS vs. Mews POS: Which Is Right for You?

Updated April 30, 2026  ·  199 verified reviews analyzed

TLDR

We analyzed 199 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Shiji Group shines when it comes to user-friendliness , with exclusive features like Guest Profiles.

Mews shines when it comes to user interface and reporting , with exclusive features like Payment Log Reports.

See the full breakdown below ↓

How Does Shiji Infrasys POS Compare to Mews POS?

Side-by-side ratings based on 199 verified hotelier reviews on HTR.

HTScore
80
100
Likelihood to Recommend
91%
95%
Ease of Use
4.6/5
4.7/5
Customer Support
4.5/5
4.4/5
Value for Money
4.6/5
4.4/5
Starting Price From $600/mo From $200/mo
Verified Reviews 31 168

What Are the Pros and Cons of Shiji Infrasys POS vs Mews POS?

After analyzing 199 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while Mews users highlight user interface and reporting, integration with third-party systems, seamless pms integration. Click any theme to see what reviewers say.

Shiji Group Shiji Group Mews Mews
Pros
+ User-Friendliness
+ User Interface and Reporting
+ Operational Efficiency
+ Integration with Third-Party Systems
+ Integration of Systems
+ Seamless PMS Integration
+ Automation and Efficiency
Cons
System Speed and Performance
Product Development and Feature Evolution
Comprehensive Reporting
Customization and Flexibility
Localization Needs
Operational Refinements

Shiji Group vs Mews: Rankings by Hotel Segment

How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Shiji Group Shiji Group Mews Mews
Small (10-24 rooms) #7 1 reviews #2 44 reviews
Mid-Size (25-74 rooms) #4 14 reviews #3 94 reviews
Large (75-199 rooms) #4 14 reviews #5 7 reviews
X-Large (200+ rooms) #6 2 reviews #2 9 reviews

By Property Type

Segment Shiji Group Shiji Group Mews Mews
Boutique #4 10 reviews #3 74 reviews
Luxury #5 22 reviews #3 41 reviews
Branded / Chain #5 19 reviews #3 31 reviews
Extended Stay #6 1 reviews #2 12 reviews

By Region

Segment Shiji Group Shiji Group Mews Mews
North America #5 8 reviews #3 14 reviews
Europe #5 6 reviews #2 130 reviews
Asia Pacific #4 6 reviews #5 4 reviews
Middle East #3 7 reviews #6 0 reviews

How Much Do Shiji Infrasys POS and Mews POS Cost?

Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Shiji Group Shiji Group Mews Mews
Starting Price From $600/mo From $200/mo

Which Features Does Shiji Infrasys POS Have That Mews POS Doesn't (and Vice Versa)?

According to HTR's product database, Shiji Infrasys POS and Mews POS share 16 features. Here are the key differences — features one has that the other lacks.

Feature Shiji Group Shiji Group Mews Mews
Check Splitting
Cloud Based
Customer Management
Discounts & Promotions
Guest Profiles
Ingredient Management
Payment Log Reports
Review Collection
Segmentation
Server Recommendations
Stock Alerts
Upselling

Showing top differences. 8 more features differ between these products.

Real-World Results: Shiji Group vs Mews by Business Goal

We analyzed 12 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Shiji Group Shiji Group

No published case study for this goal yet.

Mews Got City Center Hotels Mid-Size
+ 55% RevPAR increase (2021 to 2022)
+ 10.3% booking conversion rate at Hotel Vasa and Göteborgs Mini-Hotel (industry average is 3.3%)
+ 7% higher average booking value for direct bookings (compared to channel managers)

"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."

Increase Operational Efficiency
Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
Mews Mercure Roeselare Small
+ Staff save huge amounts of time by not having to file and manage paper tickets.
+ They can also easily search and find tickets when questions arise rather than searching through stacks of paper.
+ Around six hours saved per day thanks to automation across Mews

"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."

Damien Janssens
Damien Janssens
General Manager, Mercure Roeselare
Improve Guest Experience
Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London
Mews LyLo Small
+ 4,000+ positive reviews of LyLo Auckland on Booking.com
+ A score of 86.3 on TrustYou
+ Faster check-in and check-out times

"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."

T
Tim Alpe
Managing Director

Shiji Group vs Mews: The Bottom Line

Shiji Group
Shiji Group
4.6/5 from 31 reviews

What hoteliers love

User-Friendliness 86% positive

Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.

Operational Efficiency 92% positive

Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.

Integration of Systems 64% positive

Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.

Where hoteliers push back

System Speed and Performance 67% negative

While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.

Comprehensive Reporting 50% negative

Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.

Ranks higher for

AU #2 vs #5
Middle East #3 vs #6

Unique capabilities

Cloud Based Customer Management Server Recommendations Guest Profiles Review Collection
4.7/5 ease of use 4.5/5 support 64 integrations
Visit Profile
Mews
Mews
4.8/5 from 168 reviews

What hoteliers love

User Interface and Reporting 89% positive

The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.

Integration with Third-Party Systems 63% positive

Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.

Seamless PMS Integration 100% positive

Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.

Where hoteliers push back

Product Development and Feature Evolution 56% negative

Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.

Customization and Flexibility 57% negative

The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.

Ranks higher for

Small (10-24 rooms) #2 vs #7
X-Large (200+ rooms) #2 vs #6
Bed & Breakfast & Inns #3 vs #5
Branded / Chain #3 vs #5

Unique capabilities

Discounts & Promotions Upselling Payment Log Reports Check Splitting Ingredient Management
4.7/5 ease of use 4.4/5 support 336 integrations
Visit Profile

Frequently Asked Questions About Shiji Infrasys POS vs Mews POS

Can Shiji Infrasys POS replace Mews POS?

It depends on your requirements. Shiji Infrasys POS and Mews POS share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while Mews POS offers 336. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Shiji Infrasys POS or Mews POS offer a free plan?

Shiji Infrasys POS: No. Mews POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Shiji Infrasys POS and Mews POS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 80 and Mews has 100. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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