The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 174 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Goki shines in ease of use and customer support , with exclusive features like Guest Management Dashboard and Mobile App.
Inhova shines .
Side-by-side ratings based on 174 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 174 | 0 |
After analyzing 174 verified reviews, Goki users most value its keyless entry, remote access management, guest communication, while Inhova users highlight . Click any theme to see what reviewers say.
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Keyless Entry
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Remote Access Management
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Guest Communication
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Integration with Activities
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Connectivity Issues
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Support Response Time
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Signal Strength
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Inhova |
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| Small (10-24 rooms) ▾ | #1 91 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 52 reviews | — |
| Large (75-199 rooms) ▾ | #2 13 reviews | — |
| X-Large (200+ rooms) ▾ | #2 11 reviews | — |
By Property Type
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Inhova |
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| Boutique ▾ | #2 50 reviews | — |
| Luxury ▾ | #3 30 reviews | — |
| Branded / Chain ▾ | #3 16 reviews | — |
| Extended Stay ▾ | #1 20 reviews | — |
By Region
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Inhova |
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| North America ▾ | #4 20 reviews | — |
| Europe ▾ | #1 45 reviews | — |
| Asia Pacific | #3 1 reviews | — |
Choosing between Goki by Goki and Inhova Tesa by Inhova hinges on your hotel's specific needs for keyless entry. Both systems aim to improve operational efficiency and guest experience but differ significantly in features, user reviews, and market presence. Goki has established itself as a leader with extensive reviews, recent positive feedback, and a broad integration network, making it a strong consideration for hoteliers prioritizing proven solutions. Inhova, with no recent reviews and no notable user feedback, offers a less tested alternative without the same market confidence.
Goki by Goki is clearly the more established and reviewed system, with a 4.2/5 overall rating and over 150 reviews in the past six months. Inhova Tesa has no recent reviews or user feedback, leaving its effectiveness and reliability unverified. If you prioritize a solution with proven success, Goki is the recommended choice. For hoteliers seeking a less proven system or in markets where Goki’s regional presence is limited, Inhova might still be worth exploring, but its lack of user data is a significant drawback.
Both Goki and Inhova target hotel access management, aiming to replace physical keys with digital solutions. Goki’s system offers a comprehensive hardware and software package with a focus on operational efficiency, guest management, and integration capabilities. Inhova, on the other hand, emphasizes RFID and Bluetooth technologies for secure, contactless access but lacks recent validation from user reviews. Goki’s active user base and recent feedback provide a clearer picture of how well it performs in real-world hotel environments. Do you want a trusted, proven system or are you open to less tested options?
If your hotel needs an established, highly rated system with extensive integrations, go with Goki. It caters well to properties like hostels, boutique hotels, and small inns, offering features such as remote check-in, guest messaging, and multi-property management. Choose Inhova if you are a hotel that values RFID or Bluetooth tech for security, or if your property operates in a niche market where Inhova’s adaptability might be relevant. However, the lack of recent reviews for Inhova makes it risky compared to Goki’s proven track record.
Goki scores an impressive 4.79/5 for ease of use, with a user-friendly interface, smooth onboarding, and high staff adoption rates. Reviewers describe Goki's system as “slick,” “super easy,” and “a breeze to operate,” with many noting quick setup and minimal staff training. Inhova, with no recent reviews or user feedback, offers no comparable data on usability. Given the detailed positive feedback around Goki’s UX and onboarding, edge: Goki.
Goki boasts 12 unique features, including a guest management dashboard, notifications, multi-property management, mobile app, remote check-in, and a developer SDK. Inhova offers RFID and Bluetooth technology for keyless entry but lacks the broader feature set seen in Goki. Notably, Goki provides hardware options like door hardware and lock upgrade kits, making it a comprehensive package. With a richer feature catalog and more proven integrations, Goki takes the lead. Edge: Goki.
Goki’s customer support ratings are high at 4.75/5, with reviewers praising quick, helpful responses and a responsive team. Many reviews highlight positive experiences, such as “support is top notch” and “quick call and parts arrived within a week.” Inhova, with no recent reviews or support ratings available, leaves its support quality unverified. Given the extensive positive feedback for Goki’s support, edge: Goki.
Goki is verified with 20 integration partners, including major PMS and OTA platforms like Booking.com, Expedia, RMS Cloud, and WebRezPro. Inhova has no verified integrations listed, which limits its interoperability with other hotel systems. If seamless connectivity with your PMS and OTAs is a priority, Goki’s extensive partner network strongly favors it. Edge: Goki.
Goki’s review score of 4.2/5, based on 155 reviews with recent feedback, reflects broad hotel satisfaction. Hoteliers across segments like hostels, boutique hotels, and inns consistently praise its reliability and ease of implementation. Inhova has no recent reviews or ratings, making it impossible to gauge user satisfaction. Given the volume and recency of Goki’s reviews, it clearly holds higher confidence among hoteliers. Edge: Goki.
Goki’s pricing is transparent at a base price of $400, with no monthly fees, implementation costs, or freemium options. Inhova’s pricing is not publicly available, which complicates cost comparisons. If budget transparency and predictable costs are critical, Goki offers a straightforward, predictable model. Inhova’s unclear pricing makes it less accessible for budget-conscious hotels. Edge: Goki.
Goki’s system offers a broad, proven suite of features with a strong reputation among hoteliers, supported by recent reviews and high ratings. Its extensive integration network and high customer satisfaction make it the safer, more reliable choice for most hotels seeking to modernize access control. Inhova presents a less validated option, with no recent feedback, making it suitable only if your hotel’s needs are highly specific to RFID or Bluetooth tech and you’re willing to accept the risk of unverified performance.
In summary, for most hotels, Goki is the clear choice due to its proven track record, extensive features, and strong user reviews. Choose Inhova only if you have niche requirements and are prepared for a system with limited real-world validation.
According to HTR's product database, Goki and Inhova Tesa share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Inhova |
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| Guest Management Dashboard | ||
| Keyless Entry | ||
| Mobile App | ||
| Multi-Property Management | ||
| Notifications | ||
| Remote Checkin |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We want our competitive advantage to be our Efficiency, we seek to differentiate ourselves from the positioning of traditional hostels that run manual operations and define our ide..."
No published case study for this goal yet.
"THE BLUE was one of the first fully digital hotels in Australia and with goki having the integration to our preferred PMS it was a no brainer to give it a go. With a contactless an..."
No published case study for this goal yet.
What hoteliers love
Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests app... Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests appreciate the convenience, and hoteliers highlight its contribution to smoother check-ins and enhanced operational efficiency.
Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk... Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk, particularly beneficial for properties with limited staff or no 24-hour operation.
The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or prefer... The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or preferences quickly. It has been particularly praised for transparency in informing guests about events or issues.
Where hoteliers push back
A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the sys... A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the system's efficacy, suggesting room for improvement in offline capabilities.
While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time z... While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time zone differences from Goki's support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Goki and Inhova Tesa share many core Hotel Keyless Entry Systems features, but each has unique capabilities. Goki offers 20 verified integration partners, while Inhova Tesa offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Goki leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Goki: No. Inhova Tesa: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Goki has an HT Score of 100 and Inhova has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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