Innfinity vs. SkyTouch Technology:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s operations, guest experience, and revenue management. Innfinity Software Systems and SkyTouch Technology aim to meet these needs, but they do so very differently. Innfinity offers a broad, enterprise-level solution with extensive industry experience but lacks recent reviews and a current user base. SkyTouch, on the other hand, is a cloud-based, user-friendly platform with a large, active user community and more recent feedback. Which system is better suited to your hotel’s specific needs?

Is Innfinity Software Systems or SkyTouch Technology Better for Hotels?

Innfinity Software Systems positions itself as a versatile solution for diverse industries, including hotel and workforce accommodations. Its core strength lies in its ability to serve leisure properties and workforce housing, especially with its integration capabilities tailored for corporate travel, such as Air Canada AC2U connectivity.

SkyTouch Technology is a hotel-focused platform built for simplicity and ease of use, boasting a user satisfaction score of 4.64/5 from over 119 recent reviews. It excels in daily hotel operations, rate management, and guest service, making it the preferred choice for properties that prioritize operational efficiency and guest experience.

However, Innfinity’s lack of recent reviews and a limited number of verified user feedback suggest it may not reflect current user experiences. SkyTouch's recent reviews, with a high likelihood to recommend score of 89%, indicate a more active and satisfied user base. Do you want a system with a proven track record and ongoing support, or one that’s primarily designed for broader enterprise solutions?

SkyTouch Technology vs Innfinity Software Systems: Which Should Your Hotel Choose?

If your hotel needs a straightforward, cloud-based PMS with strong guest management, reservations, and reporting features, go with SkyTouch. Its intuitive interface, extensive integrations, and large user base make it ideal for small to midsize properties seeking to streamline operations without a steep learning curve.

If your hotel operates within niche markets like corporate housing, remote workforce accommodations, or requires integration with complex enterprise systems, Innfinity might appeal. However, given its absence of recent reviews and limited customer feedback, it’s a riskier choice unless your team has existing familiarity with its solutions.

For most hotels, especially those seeking ongoing support, quick onboarding, and a vibrant community, SkyTouch offers a more reliable, tested platform. Innfinity’s specialized solutions come at the cost of uncertain ongoing support and unclear current satisfaction levels.

Is Innfinity Software Systems or SkyTouch Technology Easier to Use?

SkyTouch’s ease of use is clear, with a review rating of 4.64/5 from 119 recent reviews. Users praise its user-friendly interface, quick onboarding, and intuitive reservation management, with many noting new staff can be trained within hours.

Innfinity receives no recent reviews and a score of 0/5 in ease of use, suggesting a lack of current user feedback. Without recent positive feedback, it’s difficult to gauge how well your team would adapt or how fast they’d learn to operate the system effectively.

Edge: SkyTouch Technology.

Which Has Better Features: Innfinity Software Systems or SkyTouch Technology?

SkyTouch offers 27 features, including a booking engine, revenue management, guest CRM, payment processing, and a channel manager—all tailored for hotel operations. Its modular approach supports automation, group bookings, and real-time reporting, which are valued by hoteliers.

Innfinity provides no unique features or modules, focusing instead on its industry-specific solutions outside the core hotel PMS space. This limits its ability to compete with SkyTouch’s extensive feature set, especially for properties needing comprehensive automation and integration.

Edge: SkyTouch Technology.

Which Has Better Customer Support: Innfinity Software Systems or SkyTouch Technology?

SkyTouch’s support scores a solid 4.5/5, with reviews highlighting professionalism, helpfulness, and quick response times. Many users appreciate their 24/7 availability and proactive communication, noting that their support team resolves issues efficiently.

Innfinity’s support scores are unavailable, and with no recent reviews, it’s impossible to assess the quality of help or responsiveness. The lack of recent support feedback raises concerns about ongoing assistance and system updates.

Edge: SkyTouch Technology.

Which Has More Integrations: Innfinity Software Systems or SkyTouch Technology?

SkyTouch boasts 33 verified integrations, including major partners like SiteMinder, Chargerback, and Impulsify, providing extensive connectivity for distribution, revenue management, and guest engagement.

Innfinity has just one verified partner, Whistle, limiting its integration options and flexibility with other systems. For hotels seeking a connected, ecosystem-driven platform, SkyTouch’s broader integration network is a significant advantage.

Edge: SkyTouch Technology.

Which Do Hoteliers Rate Higher: Innfinity Software Systems or SkyTouch Technology?

SkyTouch’s recent reviews consistently rate it around 4.64/5, with high marks from properties of all sizes and types. Hotels appreciate its simplicity, rate management, and detailed reporting, making it a favorite for daily operations.

Innfinity, with no recent reviews and a score of 0/5, offers no current user satisfaction data. Its lack of recent feedback suggests it’s not actively used or supported today, making SkyTouch the clear leader in user ratings.

Edge: SkyTouch Technology.

How Much Do Innfinity Software Systems and SkyTouch Technology Cost?

Innfinity provides no publicly available pricing, and its pricing model remains unclear. This lack of transparency complicates budgeting and decision-making.

SkyTouch charges a flat $600 monthly fee, with no implementation or setup fees listed. This straightforward pricing makes it easier for your team to evaluate and compare costs against expected benefits.

What Type of Hotel Should Use Innfinity?

• Hotels that operate primarily in niche markets like oil & gas, mining, or remote workforce housing.
• Properties that require solutions for corporate travel or specialized booking needs.
• Hotels with existing familiarity or long-term contracts with Innfinity.
• Teams that prioritize enterprise-level integration over user experience.
• Not ideal if your hotel needs a modern, easy-to-use PMS with recent user support or active reviews.

Innfinity’s offerings are tailored for complex, specialized operations rather than mainstream hotel management.

What Type of Hotel Should Use SkyTouch?

• Small to midsize hotels seeking an easy-to-learn, cloud-based platform.
• Properties that prioritize guest experience, automation, and real-time reporting.
• Hotels with multi-property management needs, thanks to extensive integrations.
• Teams that want quick onboarding and robust customer support.
• Not ideal if your property requires highly customizable workflows or specialized enterprise features outside SkyTouch’s scope.

SkyTouch is best for properties that value simplicity, scalability, and active user support.

SkyTouch vs Innfinity: The Bottom Line for Hotels

SkyTouch Technology is a hotel-focused, cloud-based PMS with extensive features, integrations, and recent, positive reviews. Its user-friendly design and strong customer support make it well-suited for hotels aiming to improve efficiency and guest satisfaction.

Innfinity offers industry-specific solutions, primarily suited for niche markets like corporate housing and remote workforce accommodations, but its lack of current reviews and minimal integrations make it less attractive for mainstream hotels today.

For most hoteliers, SkyTouch provides a more dependable, modern, and scalable solution. Innfinity may serve specialized needs but should be approached cautiously without recent user feedback or clear ongoing support commitments.

This comprehensive comparison highlights the strengths and weaknesses of both platforms based on current data, helping your team make an informed decision aligned with your property’s unique operational needs.