The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 292 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
innRoad shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Housekeeping module and Native Email Marketing.
siesta solutions shines .
Side-by-side ratings based on 292 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 292 | 0 |
After analyzing 292 verified reviews, innRoad users most value its customer support, reporting and revenue management, booking engine and ota integration, while siesta solutions users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reporting and Revenue Management
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Booking Engine and OTA Integration
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Tape Chart
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System Glitches
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Credit Card Processing
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Mobile Compatibility and App
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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siesta solutions |
|---|---|---|
| Small (10-24 rooms) ▾ | #6 179 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #16 47 reviews | — |
| Large (75-199 rooms) ▾ | #13 11 reviews | — |
| X-Large (200+ rooms) ▾ | #9 5 reviews | — |
By Property Type
| Segment |
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siesta solutions |
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| Boutique ▾ | #12 96 reviews | — |
| Luxury ▾ | #15 45 reviews | — |
| Branded / Chain ▾ | #16 33 reviews | — |
| Extended Stay ▾ | #13 17 reviews | — |
By Region
| Segment |
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siesta solutions |
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| North America ▾ | #3 275 reviews | — |
| Europe ▾ | #34 5 reviews | — |
| Asia Pacific | #39 1 reviews | — |
| Middle East | #34 0 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel's operational efficiency, revenue, and guest experience. innRoad and Siesta extranet both aim to streamline your property's management, but they differ significantly in market presence, features, and user feedback. With innRoad boasting a robust user base, more recent reviews, and a richer feature set, it clearly stands out as the more reliable choice for most hoteliers.
In this comparison, you'll see how innRoad's extensive review data and proven track record make it the safer, more informed investment. Are you ready to find out which system better suits your hotel's needs?
Both innRoad and Siesta extranet aim to centralize and automate hotel operations, but innRoad’s comprehensive platform offers a broader array of features that support multi-channel distribution, revenue management, and detailed reporting. Siesta extranet emphasizes ease of updating bookings and guest information but lacks the extensive functionalities and integrations innRoad provides.
InnRoad's larger, more recent review base and higher ratings suggest it's more trusted by hoteliers across different segments. While Siesta extranet may serve smaller or more straightforward properties, innRoad’s versatility makes it a more scalable solution for hotels aiming to grow.
If your hotel needs a full-featured PMS with OTA channel management, revenue tools, and multi-currency support, innRoad is the clear choice, especially for properties seeking operational flexibility and proven revenue gains. Its user base includes boutique hotels, motels, and resorts, with high satisfaction scores backed by 238 recent reviews.
Conversely, if your hotel's focus is on straightforward booking and guest management without requiring extensive integrations or advanced revenue tools, Siesta extranet might seem appealing. However, given the lack of recent reviews and limited feature data, innRoad’s proven track record makes it the safer bet for hotels looking for growth and reliability.
innRoad's user ratings for ease of use stand at 4.49/5, with many users praising its intuitive interface and smooth onboarding process. Customers highlight its simple navigation and helpful support team, though some mention occasional glitches that slow down operations.
In contrast, Siesta extranet's ease of use isn't backed by recent reviews or ratings, making it difficult to assess. InnRoad’s active user feedback and high scores suggest it offers a more straightforward experience overall.
Edge: innRoad.
innRoad offers more than 56 unique features, including multi-currency, channel management, booking engine, revenue management, online check-in, guest messaging, and detailed reporting modules. Its extensive feature set supports diverse hotel types and operational needs, making it a versatile platform.
Siesta extranet's features are less clearly documented, with no specific unique functionalities highlighted in recent reviews. Without comparable feature depth, innRoad’s comprehensive offerings give it a decisive advantage.
Edge: innRoad.
innRoad boasts a support rating of 4.54/5, with reviews praising its 24/7 live assistance, prompt responses, and dedicated onboarding. Many hoteliers value their support team’s professionalism, especially during system transitions and troubleshooting.
There are no recent or detailed reviews available for Siesta extranet, making it impossible to assess its support quality. innRoad’s established reputation and higher ratings make it the clear leader here.
Edge: innRoad.
innRoad connects with 34 verified partners, including popular services like QuickBooks, Revinate, RateGain, and other OTAs. Its integrations support comprehensive operations, from accounting to guest feedback and revenue management.
Siesta extranet provides no publicly available or verified integrations, limiting its ability to connect with third-party tools. innRoad’s extensive integrations reinforce its suitability for hotels seeking a connected, scalable system.
Edge: innRoad.
innRoad receives an overall rating of 4.7/5 from 238 recent reviews, with 89% likelihood to recommend. Properties of all sizes, especially boutique hotels and motels, rate it highly for usability and support.
No recent reviews are available for Siesta extranet, making it impossible to gauge user satisfaction. InnRoad’s strong review volume and recency provide a reliable indicator of hotel satisfaction.
Edge: innRoad.
innRoad’s pricing starts at $300 per month, with no implementation or hidden fees, making it transparent for small to mid-sized properties. There’s no information available about Siesta extranet’s pricing, which could be a concern when evaluating value.
Without clear pricing data for Siesta extranet, innRoad's transparent and predictable costs make it easier for your hotel to budget.
Not ideal if your hotel is a simple guesthouse with minimal operational complexity or if you prefer a system with fewer features and integrations.
Not ideal if your hotel plans to scale or increase operational complexity in the near future.
innRoad is a robust, feature-rich PMS with a proven track record, especially backed by its large, recent review base and high satisfaction scores. Its extensive integrations and advanced tools make it suitable for hotels seeking growth and operational efficiency.
If your hotel needs a reliable, scalable system with proven revenue improvements and excellent support, innRoad is the clear choice. Conversely, Siesta extranet might suit smaller or less complex properties, but the lack of recent reviews and detailed features makes it a riskier investment.
In summary, innRoad’s comprehensive platform and trusted reputation make it the optimal choice for most hotels looking to streamline operations and boost revenue. If you want a dependable, well-supported system with measurable results, innRoad should be your go-to.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $300/mo | — |
According to HTR's product database, innRoad and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| Booking Engine | ||
| Channel Manager | ||
| Group Booking Engine | ||
| Multi-currency | ||
| Multi-lingual | ||
| Property Management System |
Showing top differences. 44 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
No published case study for this goal yet.
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
No published case study for this goal yet.
What hoteliers love
While generally positive, some reviews mention the need for quicker resolution times and better communication about updates and fixes. Despite this, u... While generally positive, some reviews mention the need for quicker resolution times and better communication about updates and fixes. Despite this, users find the 24/7 support invaluable for troubleshooting any issues.
The reporting features are considered detailed and customizable, aiding in financial tracking and decision-making. Revenue management tools help to dy... The reporting features are considered detailed and customizable, aiding in financial tracking and decision-making. Revenue management tools help to dynamically adjust room rates and increase profitability. Some users suggest further report customization for more tailored insights.
Users love the seamless integration with OTAs and a responsive booking engine that drives direct bookings and reduces overbookings. This has led to si... Users love the seamless integration with OTAs and a responsive booking engine that drives direct bookings and reduces overbookings. This has led to significant revenue boosts for many properties. However, issues were noted with third-party integrations sometimes losing details.
Where hoteliers push back
Users report intermittent glitches with the system, such as the Tape Chart freezing, rate changes not being user-friendly, and the overall system perf... Users report intermittent glitches with the system, such as the Tape Chart freezing, rate changes not being user-friendly, and the overall system performing slowly at times. These issues occasionally impact booking and check-in processes.
InnRoad's integrated credit card processing is a well-received feature, although users note the need for better handling of chargebacks and disputes.... InnRoad's integrated credit card processing is a well-received feature, although users note the need for better handling of chargebacks and disputes. The inclusion of PCI compliance and secure payment processing is appreciated.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. innRoad and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. innRoad offers 34 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. innRoad leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
innRoad: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. innRoad has an HT Score of 31 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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