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Ranked #7 out of 210 in Property Management Systems
innRoad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreinnRoad Overview
innRoad Overview
innRoad is an award-winning property management software designed to boost revenue, increase bookings, and improve operational efficiency. Trusted by thousands of hoteliers around the world, innRoad's feature rich software provides an easy all-in-one solution to managing your property. Whether you're on the go or in the office, you can access innRoad from any device. This cloud-based software in...
About innRoad View website
Founded in 2007 | Headquarters in New York, NY | 137 employeesinnRoad is a Software-as-a-Service (SaaS) hotel software solution that seamlessly integrates property management, global distribution, bookings and marketing–...
Other Products by innRoad
Integrates with
- Hotel Bedbanks
- Metasearch & Ad Tech
- Cyber Security & Fraud Prevention
What customers love about innRoad
Assistant General Manager from Motels
InnRoad Technical services are amazing at fixing issues quickly and efficiently. I have not had a moment where they weren't able to help. They are very nice and courtesy. The system is easy to use and their support is al...
Regional Manager from Motels
What I like the most from Innroad is their customer support and how user-friendly their PMS is.
Owner from Bed & Breakfast & Inns
Your team is always the best! I love working with all of them! If I am ever in their city , I'm taking them all out to dinner.
Expert Q&A and Partner Recommendations
What does this product or service do well?
innRoad offers best-in-class hotel property management software. Their all-in-one product suite gives hotel owners all the tools they need to run an efficient operation and increase overall bookings.
by Pat McManus (Data Point Partners) on December 08, 2021
See more answers (5)What differentiates this product or service from the competition?
innRoad has an intense customer focus and prides themselves in their customer support. Unlike most competitors, they offer 24/7 live support. They work very closely with the customer through onboarding process and once live.
by Pat McManus (Data Point Partners) on December 08, 2021
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Even if you are not actively in the market for a new hotel PMS, it is worth taking the time to see a demo of the innRoad product. You may see what you are missing, and you will have that information in mind for future consideration.
by Pat McManus (Data Point Partners) on December 08, 2021
See more answers (5)Features
Clients & references
References & testimonials
Our room revenue is up 50% year over year and that is a direct result of partnering with innRoad.
innRoad does exactly what I need for it to do. The system is easy to use and the support is exceptional when I need them.
Featured partners
Case studies
- innRoad helps first-time operators win top accolades
- STOWAWAY
- Bed & Breakfast & Inns in Tustin
- innRoad’s exceptional customer service helps streamline PMS integration.
- Dancing Bears Inn
- Bed & Breakfast & Inns in East Glacier Park Village
Awards & Certifications
Active Markets
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- United States of America
- Canada
- Jamaica
- Bahamas
- Trinidad and Tobago
- Mexico
- United Kingdom
May 10, 2022
innRoad Review: Fantastic Property Management System
Managing Director from Resorts in Bancroft (Canada)
What do you like most?
-Fantastic tape chart that allows you to see all guest clearly that is colour coded, easy folios, super easy customer support and will help you easily set up integrations.
What do you dislike or think could be improved?
-security could use some improvement as the credit cards are on the system and needs to have more security when calling in.
April 29, 2022
innRoad Review: Great product
Manager from Bed & Breakfast & Inns in Broadus (United States of America)
What do you like most?
User friendly...the tape chart is visually simple to see an overview of daily room management.Great looking online booking dialogue Innroad staff available for questions
What do you dislike or think could be improved?
Editable database. Redundant entries cannot be edited or deleted. As a result, a guest name that has been made online by the same individual often shows up in our system multiple times. It does not affect...
April 28, 2022
innRoad Review: Pretty good product for what we need it to be.
Property Manager from Boutiques in Greeneville (United States of America)
What do you like most?
* User Friendly *Easy Check-in /Checkout process * Most reservations are easy to book * Easy to do daily reports * Easy to train new hires
What do you dislike or think could be improved?
Make booking more than one room for the same person easier than making one reservation at a time. Fix the bug that sometimes double charges guests. Make Accounts alphabetical by last name and not just fir...
April 28, 2022
innRoad Review: Overall a good software
Manager from Other in Fort Myers Beach (United States of America)
What do you like most?
I like that it is real time integration also Ilike that I don't have to do the audit every day. The tape chart is very well done and user friendly.
What do you dislike or think could be improved?
I believe the report area is not great. Would like few more options with reports. Also costumer service could return phone call better.
April 25, 2022
innRoad Review: Pretty good product for what we need it to be.
Head Houseman from Boutiques in Greeneville (United States of America)
What do you like most?
* User Friendly *Easy Check-in /Checkout process * Most reservations are easy to book * Easy to do daily reports * Easy to train new hires
What do you dislike or think could be improved?
Make booking more than one room for the same person easier than making one reservation at a time. Fix the bug that sometimes double charges guests. Make Accounts alphabetical by last name and not just fir...
April 12, 2022
innRoad Review: Great software for small hotels
Corporate Director of Revenue Management Services in Dallas (United States of America)
What do you like most?
This is a comprehensive service that is very user-friendly. It's easy to implement moderately robust revenue management tactics, and inventory and reservation management is a breeze. Reports are easy to n...
What do you dislike or think could be improved?
Would like to be able to modify property configuration (such as room classes) without calling support. I appreciate their attention to ensuring 3rd party channel mapping is correct, but many hotels do no...
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