The complete cloud hospitality platform
innRoad
4.4 (292 REVIEWS)
Ranked 16 (out of 315) in Property Management Systems
Property Management, Simplified. Flexible PMS with 24/7 Live Support, Simple Set-Up, & No Hidden Fees.
88% recommended by 341 hotels
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Capabilities
Easily Manage Reservations
Create A Greater Booking Experience For Guests
Sync Rates and Availability in Real-Time
Sync Rates and Availability in Real-Time
With no 3rd parties to slow things down, innRoad’s direct connections keep your property safe from unintended overbookings and missed opportunities due to connection delays. innRoad’s hotel channel manager software boasts an uptime rating of 99%+ which means our properties’ listings simply perform better on online travel agent sites (OTAs).
Set and Achieve Revenue and Occupancy Goals
Set and Achieve Revenue and Occupancy Goals
It’s easy. Put a strategy to reach your goals and let innRoad help you achieve them. You can customize your goals and see real-time projected revenue forecasts using our hotel revenue management software tools. Set ADR, occupancy, and revenue goals. Get recommendations on how to meet goals and forecast results.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Available Add-ons & Modules
innRoad Payments
Payments Processing SoftwareChannel Management
Channel ManagersWebsite Development
Website DesignBooking Engine
Booking EngineRecommended by
Achievements
This vendor's trending score is rising, innRoad is the #33 most trending product in the Property Management Systems category (out of 315) and the #696 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreinnRoad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Compare innRoad to Top Alternatives
The complete cloud hospitality platform
Powerful. Intuitive. Unified. One platform to run your property.
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
Popularity by Segment
Size
64 | X-Small (1-9 room)
138 | Small (10-24 room)
136 | Medium (25-74 room)
51 | Large (75-199 room)
20 | X-Large (200+ room)
Country
370 | United States of America
23 | Canada
7 | United Kingdom
1 | Bahamas
1 | South Africa
1 | Trinidad and Tobago
1 | Mexico
1 | Northern Mariana Islands
1 | Philippines
1 | Belize
1 | Saudi Arabia
Type
234 | Bed & Breakfast & Inns
153 | Resorts
138 | Boutiques
117 | Motels
77 | Limited Service & Budget Hotels
61 | Airport/Conference Hotels
57 | Luxury Hotels
54 | Branded Hotels
46 | City Center Hotels
39 | Vacation Rentals & Villas
25 | Extended Stay & Serviced Apartments
16 | RV Parks & Campgrounds
9 | Hostels
8 | Casinos
Region
394 | North America
7 | Europe
3 | Central America
1 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
292 | Property Management Systems
244 | Booking Engine
175 | Hotel Management Software
93 | Channel Managers
Hotelier Rating
Hoteliers like innRoad primarily for its ease of use, particularly highlighted by its Tape Chart which streamlines operations like reservations and room management. Occupancy and revenue improvements are frequently noted, with some citing up to a 100% increase in revenue in the first year. Additional benefits include strong integration with OTAs, customizable reports, and efficient onboarding. However, there are critical mentions about groups management, mobile compatibility, and occasional glitches in the system impacting operations such as room blocking and rate changes.
AI-generated from the text of customer reviews
Looking for specific info?
Great for small operations
Assistant GM from 10 to 24 room Bed & Breakfast & Inn in Charleston (United States of America)
Small Business Owner
Owner from 75-99 room Bed & Breakfast & Inn in Alamosa (United States of America)
Easy to Use
Hotel Owner / Manager from 10 to 24 room Motel in Mackinaw City (United States of America)
Always available!
General manager from 10 to 24 room Boutique in Bend (United States of America)
Booking Engine
Assistant General Manager from 100 to 199 room Branded Hotel in Boston (United States of America)
The best scheduling app I’ve seen yet!!
Manager from 25-49 room Airport/Conference Hotel in Missinipe (Canada)
Easy to use!
Manager from 75-99 room Motel in Lake George (United States of America)
Best System
General Manager from 25-49 room Bed & Breakfast & Inn in Clarenville (Canada)
UK Installation
Accountant from 10 to 24 room Luxury Hotel in Newby Wiske (United Kingdom)
Good software for hotels.
owner from 10 to 24 room Boutique in Jamestown (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
highly recommend to any B&B’s or hotel. I was worried about all the time and amount of data it would take to move everything across, I can honestly say the guys at innRoad have done everything without a problem or hitch. Can’t thank them enough for making everything easy
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
24/7/365 support. The professional and easy process gave me confidence that migrating systems just before busy season would be a success. We were up and running within a week thanks in part to their unlimited training and their very understanding staff.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The software is very user friendly which makes training new employees a breeze. Their Booking Engine is great, and they customize it to the look and feel of our website. It is easy to pull reports to compare how your property is doing year over year. I have them handling our credit card processing so completing the guest reservation is seamless.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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innRoad has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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