The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Jcc shines .
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, Jcc users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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User Role Management
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Customizability
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Jcc |
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| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment | Jcc |
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
| Segment | Jcc |
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
Choosing the right payments processing software for your hotel hinges on several factors: how well the product integrates with your existing systems, the ease of use, support quality, and overall value. With Sertifi by Flywire boasting 129 reviews and a recent high NPS score of 9.4/10, it clearly has a stronger presence and more current positive feedback than Jcc, which has no reviews or recent data. Both aim to streamline payments and agreements but diverge markedly in features, support, and regional reach.
While Jcc is a lesser-known player with no available reviews, Sertifi has established itself as a trusted solution for hotels of various sizes and segments across multiple regions. Are you ready to see which product better aligns with your operational needs and guest experience goals?
At first glance, both products aim to simplify payments and agreement collection. Jcc offers a straightforward approach but provides no detailed features or user feedback, leaving its capabilities and reliability unclear. Sertifi, by contrast, delivers a comprehensive platform with 20 unique features, including PCI compliance, multi-currency settlements, and chargeback management, along with a proven track record supported by over 129 recent reviews.
The lack of reviews and regional presence for Jcc suggest limited adoption and potentially less reliability, whereas Sertifi’s strong customer feedback, high ratings in ease of use, support, and value, strongly favor it. Do you want a proven, well-supported platform or an unverified solution with minimal data?
If your hotel needs a payment platform with extensive security, multiple integrations, and regional reach, Sertifi is the clear choice. It caters well to mid-sized and larger hotels, especially those in the luxury and branded segments, thanks to its 94% likelihood to recommend rating and widespread use in North America, Europe, and Asia Pacific.
If your hotel’s operations are very small or local, or if you’re exploring options without a significant budget, Jcc might seem appealing — but the absence of reviews and features makes this a risky choice. For most hotels, especially those looking to streamline transactions and reduce administrative burdens, Sertifi stands out as the better option.
Sertifi's user interface scores a 4.78/5, with onboarding rated at 4.57/5, reflecting a straightforward setup and ease of navigation recognized by its many reviews. Users appreciate how quickly staff can learn the platform, with consistent praise for its simplicity and efficiency.
Jcc, however, has no available user ratings or reviews, making it impossible to assess its usability. Given Sertifi’s proven ease of use backed by numerous recent reviews, it clearly has the edge here, especially critical during onboarding and staff adoption.
Sertifi offers 20 features, including payment tokenization, 3-D Secure payments, PCI compliance, multi-currency settlements, refund management, and integrations with major payment processors like Stripe, Elavon, and First Data. These features support a full-range payment experience, security, and operational flexibility.
Jcc’s feature count is zero, providing no details about its capabilities. This absence raises concerns about whether it can meet your hotel’s needs for secure, flexible, and compliant payment handling. Clearly, Sertifi’s feature set is a significant advantage.
Edge: Sertifi by Flywire.
Sertifi’s support scores 4.59/5, with many reviews praising its quick, helpful responses and smooth onboarding process. The platform’s support team is frequently highlighted as a key reason for customer satisfaction and continued recommendation.
In contrast, Jcc has no available ratings or reviews, leaving its support quality unknown. For a critical aspect like payment processing, reliable support is non-negotiable. Sertifi’s proven track record gives it the clear edge in customer support quality.
Edge: Sertifi by Flywire.
Sertifi boasts 7 verified integrations with platforms like Oracle Hospitality, Amadeus, Stripe, and Infor, facilitating smoother workflows across property management, booking, and payment systems. This extensive integration ecosystem helps reduce manual entry and errors.
Jcc reports no verified integrations, limiting its compatibility and potential for streamlined operations. Hotels that rely on multi-system workflows will find Sertifi’s integrations essential.
Edge: Sertifi by Flywire.
Given Jcc has no reviews, it receives no ratings from hotels. Sertifi, however, has an impressive overall rating of 94.14/100 based on 129 recent reviews, with high scores across ease of use, support, and ROI. Its hotel users include luxury, branded, and resort segments, with many reviewers expressing satisfaction with its security and efficiency.
Hotels in the luxury and branded segments tend to rate Sertifi higher, citing its reliability and support. Without any recent reviews for Jcc, Sertifi’s consistent positive feedback makes it the clear leader.
Edge: Sertifi by Flywire.
Jcc does not publicly disclose its pricing model, leaving potential buyers uncertain about costs or value. Sertifi charges a base fee of $100 per month, with no implementation or additional setup fees, offering transparency and predictability.
Given Sertifi’s clear pricing and high-rated ROI (4.72/5), it provides more value for your investment. The lack of transparent pricing for Jcc is a significant drawback.
Not ideal if your hotel needs advanced security, multiple integrations, or regional support.
Not ideal if your hotel operates in a very small or local environment with minimal transaction volume or if budget constraints override the need for advanced features.
The core difference lies in their proven capabilities: Sertifi offers a comprehensive, well-reviewed platform with extensive features, integrations, and regional coverage, whereas Jcc remains unsupported by publicly available reviews or feature details. Its lack of reviews and regional presence suggest it’s unlikely to meet the demands of most hotels today.
If your hotel values security, ease of use, integration, and customer support, Sertifi clearly outperforms. It is the safer, more reliable choice for hotels aiming to improve payment efficiency and guest experience.
Choose Sertifi if you want a trusted, feature-rich platform that has been proven to satisfy hotel clients worldwide. Consider Jcc only if you’re operating on a very small scale, with minimal needs, and are willing to accept the unknowns of an unreviewed product.
Note: This comparison is based on current data, including recent reviews and feature disclosures. Always verify with vendors for the most up-to-date information before making a final decision.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $100/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | Jcc |
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Workflow Automation
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| Refund Management | ||
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Payment Methods
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| Pay by Link | ||
| Gratuity Function | ||
| Partial Capture | ||
| Recurring Payments | ||
| Klarna Installment Plans | ||
| Accepts Apple Pay | ||
| Mail Order Telephone Order (MOTO) Payments | ||
| Accepts Google Pay | ||
| Installment Plans | ||
| Accepts Paypal | ||
| Accepts AliPay | ||
| Accepts WeChatPay | ||
| Accepts Visa | ||
| Accepts American Express | ||
| Contactless Payments | ||
| Accepts Discovery | ||
| Accepts Mastercard | ||
| Accepts Diners Club | ||
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Security & Fraud Prevention
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| Chargeback Management | ||
| Payment Tokenization | ||
| Pre-Authorizations | ||
| 3-D Secure Payments | ||
| PCI Compliance | ||
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Multi-Currency
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Adjustments
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Hardware
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| Elavon (Credit Card Processing) | ||
| TSYS (Credit Card Processing) | ||
| GlobalPayments (Credit Card Processing) | ||
| Vantiv (Credit Card Processing) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Chase (Credit Card Processing) | ||
| Multi-Processor Gateway |
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. jcc and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. jcc offers 0 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
jcc: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Jcc has an HT Score of 0 and Sertifi by Flywire has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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