The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 50 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Jonas Hospitality shines when it comes to customer service , with exclusive features like Guest App and Employee Messaging.
Noovy shines in ease of use and ROI , with exclusive features like Guest CRM and Native Email Marketing.
Side-by-side ratings based on 50 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,100/mo | From $600/mo |
| Verified Reviews | 25 | 25 |
After analyzing 50 verified reviews, Jonas Hospitality users most value its continuous improvement, advanced reporting, mobile functionality, while Noovy users highlight automated payment processing, direct otas integration, all-in-one solution. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Continuous Improvement
▾
|
+
Automated Payment Processing
▾
|
|
+
Advanced Reporting
▾
|
+
Direct OTAs Integration
▾
|
|
+
Mobile Functionality
▾
|
+
All-in-One Solution
▾
|
|
+
Housekeeping Management
▾
|
|
| Cons | |
|
−
User Interface and Accessibility
▾
|
−
Design
▾
|
|
−
Payment Processor Integration
▾
|
−
Reporting Tools
▾
|
|
−
Reliability
▾
|
−
Translation Issues
▾
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #70 1 reviews | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | #28 21 reviews | #38 12 reviews |
| Large (75-199 rooms) | #37 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #49 6 reviews | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain ▾ | #23 18 reviews | #52 2 reviews |
| Extended Stay ▾ | #21 9 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #20 24 reviews | — |
| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Both Jonas Chorum by Jonas Hospitality and Noovy PMS serve as comprehensive property management systems designed to streamline hotel operations. They aim to handle reservations, guest management, and integrations to improve efficiency and guest experiences. While both platforms provide core PMS functionalities, their approaches diverge significantly, especially regarding user experience, features, and market presence. Which product better suits your hotel’s specific needs?
Jonas Chorum emphasizes reliability, extensive reporting, and operational tools rooted in a long-standing hotel feedback history. Noovy, on the other hand, prides itself on being an all-in-one, flexible system that integrates property management with channel management and booking engines. Are you more focused on stability and detailed reporting, or do you prioritize cost-effectiveness and ease of use?
Jonas Chorum offers a full-featured PMS with a strong focus on operational efficiency, reporting, and integrations. Its interface is praised for being user-friendly, and it supports complex functions like group booking management and comprehensive reporting, making it ideal for mid-sized to large hotels with substantial operational needs.
Noovy PMS is built for modern, independent hotels seeking a straightforward, all-in-one solution that combines PMS, channel management, and booking engine capabilities. Its intuitive design and automation features cater well to small and boutique hotels that prioritize simplicity and automation over complex reporting.
Do your hotel’s priorities lean toward detailed operational insights or streamlined automation? The choice hinges on your size, complexity, and strategic focus.
If your hotel requires advanced reporting, extensive integrations, and robust operational features, Jonas Chorum is the better fit. Its 24 verified partners and high review scores, especially in customer support, make it ideal for hotels that need reliable, detailed management tools and a long track record.
If your hotel values cost-effectiveness, simplicity, and a unified platform that handles reservations, channel management, and guest communication seamlessly, Noovy is the superior choice. With 40 verified partners and a strong reputation for ease of use, it suits independent and boutique hotels aiming to automate routine tasks efficiently.
For larger hotels or chains that need deep reporting and customized workflows, Jonas Chorum is preferable. Smaller hotels or independent properties prioritizing straightforward operations and automation should lean toward Noovy.
Jonas Chorum’s user interface is considered friendly, with a notable ease of navigation and dashboard familiarity—a rating of 4.35/5 from users. Its onboarding experience scores 4.13/5, and users find the system reliable, but some report occasional system freezes that can disrupt daily operations.
Noovy outperforms in ease of use, with a 4.84/5 rating and a highly praised onboarding process (4.78/5). Reviews highlight its simple, attractive interface, and users frequently mention how quickly staff adapt to its features, reducing training time.
Edge: Noovy.
Jonas Chorum offers 49 features, including guest app, automated assignments, shift planning, employee messaging, spa & wellness module, and EPoS—features exclusive to Jonas. Its extensive reporting, mobile access, and long history of operational tools make it suitable for hotels needing detailed control.
Noovy provides 42 features, with notable additions like multi-currency, multi-lingual support, guest CRM, native email marketing, and integrated payment terminals. Its all-in-one system includes channel management and booking engine, making it ideal for hotels seeking a unified platform with automation.
Edge: Jonas Chorum (more features, including unique operational modules).
Jonas Chorum’s customer support garners a 4.6/5 rating, with reviews praising responsiveness and knowledgeable staff. Customers say support is proactive, with prompt resolution of issues, although some report occasional downtime and system freezes.
Noovy excels with a 4.89/5 rating, with users describing support as "very good," "friendly," and "quick." Many reviews emphasize the responsiveness and helpfulness of their 24/7 support team, making it a decisive factor for hotels valuing reliable assistance.
Edge: Noovy.
Noovy’s more recent reviews and higher overall rating (5/5) reflect widespread satisfaction, especially from boutique and independent hotels. Its core user base appreciates its ease of use, automation, and support, with 99% likelihood to recommend.
Jonas Chorum’s reviews are more varied; its 4.59/5 rating is still strong but less recent data and fewer reviews suggest less current enthusiasm. Larger hotels that need detailed reporting and operational controls tend to rate Jonas more favorably.
Edge: Noovy.
Jonas Chorum does not publicly list pricing, which suggests customized quotes based on hotel size and needs. It likely targets mid-sized to large hotels with a higher budget, given its extensive features.
Noovy is priced at €£$5 per room per month, making it highly accessible for small to boutique hotels. There’s no mention of implementation fees or trial options, but its transparent, affordable pricing appeals to budget-conscious properties.
Not ideal if you operate on a tight budget or prefer simplicity over detailed management.
Not ideal if you require extensive reporting, advanced operational modules, or have complex management needs.
Jonas Chorum is a comprehensive PMS best suited for hotels that value advanced operational features, detailed reports, and extensive integrations. Its reliability and long-standing presence make it appealing for larger properties or those with complex workflows, despite higher costs and some technical quirks.
Noovy is an all-in-one, user-friendly platform that excels at automation, ease of use, and affordability, making it ideal for small and independent hotels. Its rapid onboarding, cost-effective pricing, and positive reviews position it as a leading choice for hotels prioritizing simplicity and automation.
Choose Jonas Chorum if your hotel needs deep operational controls and detailed reporting; opt for Noovy if you want a straightforward, automated platform that minimizes training and upfront costs. Both are effective, but your hotel’s size, complexity, and operational priorities will determine the best fit.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,100/mo | From $600/mo |
According to HTR's product database, Jonas Chorum and Noovy PMS share 42 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Automated Assignments | ||
| Centralized Messaging | ||
| EPoS | ||
| Employee Messaging | ||
| Guest App | ||
| Guest CRM | ||
| Integrated Payment Terminal & Card Reader | ||
| Multi-currency | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| SOC2 Complaint | ||
| Shift Planning |
Showing top differences. 1 more features differ between these products.
What hoteliers love
Jonas Chorum's customer service receives high praise for being responsive, knowledgeable, and eager to solve issues. Specific mentions of exemplary em... Jonas Chorum's customer service receives high praise for being responsive, knowledgeable, and eager to solve issues. Specific mentions of exemplary employees highlight the personalized support experienced by many users.
The PMS's simplicity and intuitive design make it easy to use for staff, including new hires, thus reducing training time and improving operational ef... The PMS's simplicity and intuitive design make it easy to use for staff, including new hires, thus reducing training time and improving operational efficiency. Users commend the system's capabilities in handling group bookings and rates.
Hoteliers have noted that Jonas Chorum actively seeks user feedback and often implements suggested improvements. This responsiveness fosters a collabo... Hoteliers have noted that Jonas Chorum actively seeks user feedback and often implements suggested improvements. This responsiveness fosters a collaborative relationship between the company and its clients, supporting service evolution.
Where hoteliers push back
Many users appreciate Jonas Chorum's easy-to-navigate UI and cross-platform accessibility. It supports functions like group blocking and report genera... Many users appreciate Jonas Chorum's easy-to-navigate UI and cross-platform accessibility. It supports functions like group blocking and report generation efficiently, making it user-friendly for both beginners and experienced staff.
Jonas Chorum's enforceable payment processor integration has been a significant negative point. Users are required to use a specific processor, incurr... Jonas Chorum's enforceable payment processor integration has been a significant negative point. Users are required to use a specific processor, incurring additional costs and facing operational disruptions. This mandatory integration affects several properties, adding financial and operational strain.
Ranks higher for
Unique capabilities
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Jonas Chorum and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Jonas Chorum offers 28 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Jonas Chorum: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Jonas Hospitality has an HT Score of 18 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor