The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 29 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Keezapp shines , with exclusive features like PMS Integration and PCI Compliant.
LIKE MAGIC shines in ease of use and customer support , with exclusive features like Hotel Website Check-in Portal and Payment & Authorizations.
Side-by-side ratings based on 29 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 29 |
After analyzing 29 verified reviews, Keezapp users most value its , while LIKE MAGIC users highlight guest journey app, automation & integration, contactless check-in. Click any theme to see what reviewers say.
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Guest Journey App
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Automation & Integration
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Contactless Check-in
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Design Flexibility
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Revenue Opportunities
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Analytics & Reporting
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Push Notification Delays
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #7 12 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #7 10 reviews |
| Large (75-199 rooms) | — | #8 3 reviews |
By Property Type
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| Boutique ▾ | — | #11 6 reviews |
| Luxury | — | #15 2 reviews |
| Branded / Chain | — | #15 2 reviews |
| Extended Stay ▾ | — | #5 12 reviews |
By Region
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| North America | — | #17 1 reviews |
| Europe ▾ | — | #5 27 reviews |
Choosing a contactless check-in platform is vital for modern hotels aiming to streamline operations and enhance guest experiences. Keezapp by Keezapp and LIKE MAGIC (Check-in) both address this need, but they do so with markedly different approaches and levels of maturity. Keezapp offers a comprehensive guest self-service solution with in-depth automation features, while LIKE MAGIC focuses on seamless guest journeys with a broad suite of features and high user satisfaction. Which platform will better suit your hotel's specific needs?
Both Keezapp and LIKE MAGIC aim to simplify the check-in process through contactless solutions, but they differ significantly in scope, features, and maturity. Keezapp provides core functionalities like mobile check-in/out, mobile keys, ID verification, and payment processing, all built into a single platform. LIKE MAGIC, on the other hand, offers a wider array of features, including digital concierge, upselling, multi-lingual support, and extensive integrations.
While Keezapp has a primary focus on automation and security, LIKE MAGIC emphasizes guest engagement and operational efficiency. Given the stark difference in recent data—LIKE MAGIC has over 29 reviews and an average rating of 74.02/100, whereas Keezapp has no recent reviews—LIKE MAGIC's platform is more tested and trusted in the market. Would you prioritize a mature, feature-rich platform or a more streamlined, security-focused solution?
If your hotel needs a trusted, highly-rated platform with recent reviews and proven guest satisfaction, LIKE MAGIC is the clear choice. Its 29 reviews over the last six months, with an average score of 74, coupled with a 99% likelihood to recommend, demonstrate strong market validation. It excels in ease of use (4.9/5) and support (4.83/5).
Conversely, Keezapp might be suitable if your hotel prioritizes integration with existing property management systems (PMS) and secure, PCI-compliant solutions. However, with zero recent reviews or ratings, Keezapp’s market presence and confidence are markedly weaker. Therefore, for most hoteliers seeking proven performance and higher user confidence, LIKE MAGIC is the recommended option.
LIKE MAGIC boasts a very high ease-of-use rating (4.9/5) based on recent user reviews emphasizing its intuitive interface and quick onboarding. Reviewers praise its seamless guest journey app, noting that guests find it “super easy to use,” and staff report that training takes just 1.5 days.
Keezapp, in contrast, has no available recent ratings or reviews, making it difficult to assess user-friendliness. Given LIKE MAGIC’s established track record of high satisfaction and straightforward implementation, it clearly holds the edge in ease of use.
LIKE MAGIC outpaces Keezapp significantly in features, with 12 unique functionalities compared to Keezapp’s 3 exclusive features. LIKE MAGIC offers hotel website check-in portals, device agnostic access, custom questions, terms signing, pre-registration, document scanning, multiple language support, payment authorizations, deposit collection, digital registration signatures, and pre-arrival upselling—features Keezapp lacks entirely.
Keezapp’s limited features—PMS integration, PCI compliance, and easy room selection—are basic, whereas LIKE MAGIC’s extensive feature set enables richer guest interactions and operational flexibility. The clear advantage goes to LIKE MAGIC for feature depth and variety.
LIKE MAGIC’s support ratings are impressive, with a 4.83/5 score based on recent reviews, and guest feedback highlights its quick, helpful responses. Hoteliers mention that support is “very responsive,” and onboarding is “smooth and fast,” helping them deploy the platform effectively.
Keezapp, however, has no recent reviews or ratings, making it impossible to gauge customer support quality. Given LIKE MAGIC’s high ratings and positive testimonials, it is the safer choice for reliable support.
LIKE MAGIC boasts 10 verified integrations, including popular PMS systems, digital key providers, and payment platforms, offering broader connectivity. Shared integrations with partners like Mews provide some common ground, but LIKE MAGIC’s additional integrations with Oracle Hospitality, Adyen, and TrustYou broaden its compatibility considerably.
Keezapp has only 4 verified partners, limiting its integration potential. For hotels looking for a platform that easily connects with diverse systems, LIKE MAGIC is the clear winner.
LIKE MAGIC is rated higher across all hotel segments, supported by 29 recent reviews and a 74.02/100 score, with a 99% likelihood to recommend. Hoteliers appreciate its user-friendly design, operational automation, and guest satisfaction improvements.
Keezapp, lacking recent reviews and ratings, offers no current data on hotel sentiment. Based on available evidence, LIKE MAGIC’s higher ratings and recent positive feedback make it the preferable choice for most properties.
LIKE MAGIC charges a base price of $700 per month, with no free tier or trial information available. Keezapp’s pricing details are not disclosed, suggesting it may have a different or custom pricing model.
Given the transparency and current market presence, LIKE MAGIC’s pricing is straightforward, though potentially a significant investment, whereas Keezapp’s costs remain unclear.
Not ideal if you need a platform with extensive features, high market validation, or a broad integration ecosystem, as Keezapp’s feature set is limited.
Not ideal if your hotel prefers a niche or minimal solution focused solely on basic check-in features, or if budget constraints prohibit a $700/month spend.
LIKE MAGIC, with over 29 recent reviews and a high customer satisfaction score, stands out as the more proven, feature-rich, and user-friendly platform. Its broad integration options and extensive feature set make it suitable for hotels seeking to elevate guest experience and operational efficiency.
Keezapp may appeal to hotels with specific security and PMS integration needs, but its lack of recent validation and limited features hinder its competitiveness. For most properties, LIKE MAGIC offers a more reliable, scalable solution.
In summary, if you want a contactless check-in tool that’s trusted by many hotels today, LIKE MAGIC is the smarter choice. Keezapp could work for very specific security-focused scenarios, but its market presence and recent reviews are too limited to recommend confidently.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, Keezapp and LIKE MAGIC (Check-in) share 5 features. Here are the key differences — features one has that the other lacks.
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| Custom Questions | ||
| Device Agnostic | ||
| Easy Room Selection | ||
| Hotel Website Check-in Portal | ||
| Marketing Communications Opt-in | ||
| PCI Compliant | ||
| PMS Integration | ||
| Pre-regisration info collection | ||
| Terms & Conditions Signing |
Showing top differences. 3 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
No published case study for this goal yet.
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
Unique capabilities
What hoteliers love
The Guest Journey App serves as a centralized hub, integrating multiple communication channels and allowing guests to manage services digitally. Its i... The Guest Journey App serves as a centralized hub, integrating multiple communication channels and allowing guests to manage services digitally. Its intuitive design significantly reduces staffing needs while enhancing guest experience.
Users value LikeMagic for its seamless integration with existing systems like PMS and digital key systems. The automation of repetitive tasks, such as... Users value LikeMagic for its seamless integration with existing systems like PMS and digital key systems. The automation of repetitive tasks, such as housekeeping and payment processing, frees up hotel staff to focus on delivering exceptional guest experiences.
LikeMagic's contactless check-in feature is highly praised for enhancing guest convenience and reducing front desk congestion. Guests can check in via... LikeMagic's contactless check-in feature is highly praised for enhancing guest convenience and reducing front desk congestion. Guests can check in via mobile, offering a quick and hygienic process, particularly appreciated by international visitors.
Where hoteliers push back
LikeMagic is noted for driving upsell revenue through features like room upgrades and package add-ons. The platform's capabilities in integrating addi... LikeMagic is noted for driving upsell revenue through features like room upgrades and package add-ons. The platform's capabilities in integrating additional services, such as late checkouts or in-room dining, provide valuable opportunities for increasing revenue.
The need for more comprehensive analytics and reporting features is frequently mentioned. Users express a desire for advanced modules that track guest... The need for more comprehensive analytics and reporting features is frequently mentioned. Users express a desire for advanced modules that track guest engagement and provide key performance metrics, potentially leading to better decision-making and service improvements.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Keezapp and LIKE MAGIC (Check-in) share many core Contactless Check-in features, but each has unique capabilities. Keezapp offers 4 verified integration partners, while LIKE MAGIC (Check-in) offers 10. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. LIKE MAGIC (Check-in) leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Keezapp: No. LIKE MAGIC (Check-in): No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Keezapp has an HT Score of 0 and LIKE MAGIC has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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