The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Last Minute shines .
ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, Last Minute users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.
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Support and customer service
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Direct bookings optimization
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Technical improvements
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Reporting and analytics
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Multi-language and user-friendly interface
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Payment gateways
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Last Minute |
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| Small (10-24 rooms) ▾ | — | #29 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #22 18 reviews |
| Large (75-199 rooms) ▾ | — | #14 9 reviews |
| X-Large (200+ rooms) ▾ | — | #10 6 reviews |
By Property Type
| Segment | Last Minute |
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| Boutique ▾ | — | #24 15 reviews |
| Luxury ▾ | — | #23 15 reviews |
| Branded / Chain ▾ | — | #18 13 reviews |
| Extended Stay | — | #19 4 reviews |
By Region
| Segment | Last Minute |
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|---|---|---|
| North America | — | #18 4 reviews |
| Europe ▾ | — | #20 12 reviews |
| Asia Pacific ▾ | — | #10 14 reviews |
| Middle East | — | #14 3 reviews |
Choosing between Last Minute by Last Minute and Roiback’s Booking Engine depends on your hotel’s specific needs and growth strategies. Both aim to optimize reservation processes, but they differ vastly in maturity, features, and market presence.
Last Minute, with no reviews or recent activity, appears untested and unlikely to meet modern hotel technology standards. Roiback, on the other hand, boasts 43 reviews, a recent review count of five in the last six months, and a strong 90% likelihood to recommend, indicating a proven and trusted solution. Do you want a platform with uncertain support or a well-regarded booking engine trusted by thousands?
Last Minute offers an extremely limited platform with no reviews, no integrations, and no recent customer feedback, making it impossible to gauge its effectiveness or reliability. Conversely, Roiback has a substantial presence across multiple regions with 43 verified reviews, including recent feedback from five hotels in the past six months, reinforcing its credibility.
Roiback’s advanced features — like multi-language support, detailed analytics, and robust integrations — set it ahead, while Last Minute’s lack of features and user validation make it hard to justify its use. Which product can you confidently trust to support your hotel’s growth and operational needs?
If your hotel needs a flexible, feature-rich booking engine that helps increase direct bookings, go with Roiback. Its extensive feature set (36 exclusive features), high user ratings, and proven track record make it suitable for hotels seeking measurable growth.
If your hotel is looking for a simple, no-cost solution, Last Minute might seem appealing, but its lack of reviews and features suggest it’s not a reliable choice for serious revenue optimization. For hotels wanting a mature platform with proven results, Roiback is the clear winner.
Roiback scores 4.49 out of 5 for ease of use, with positive reviews highlighting its user-friendly interface and smooth onboarding process. Reviewers mention that the platform’s multi-lingual support, clear rate grids, and customizable options simplify the booking process.
Last Minute, with a 0/5 rating for ease of use and no reviews, indicates an untested or possibly outdated interface. Your team would likely face steep learning curves and integration issues with Last Minute, if it can be used at all.
Edge: Roiback.
Roiback offers 36 exclusive features including mobile responsiveness, urgency messaging, multi-room bookings, rate comparison widgets, social media integration, loyalty program options, and multiple payment gateways like Apple Pay, Google Pay, and PayPal. Its focus on marketing tools, analytics, and multi-language support makes it a comprehensive solution.
Last Minute claims no features and no integrations, rendering it unsuitable for hotels seeking modern, versatile booking tools. Its limited scope means it cannot compete with Roiback’s extensive capabilities, making Roiback the preferable choice.
Edge: Roiback.
Roiback’s customer support scores 4.72 out of 5, with reviews praising its responsiveness, personalized consulting, and dedicated account teams. Hotels report that their support helps optimize campaigns, improve bookings, and resolve technical issues swiftly.
In contrast, Last Minute has zero reviews, no support ratings, and no testimonial evidence of support quality. Without verified support feedback, it’s impossible to trust Last Minute’s ability to assist your team effectively.
Edge: Roiback.
Roiback connects with 27 verified partners, including major channel managers and tech providers like GuestCentric, Triptease, and yieldPlanet. This extensive ecosystem facilitates smooth operations and multi-channel management.
Last Minute shows no verified integrations or partnerships, limiting its functionality and ability to connect with your existing systems. For a hotel that relies on connectivity and automation, Roiback’s integrations make it the smarter choice.
Edge: Roiback.
With 43 reviews, Roiback’s recent feedback indicates a high level of satisfaction, especially among luxury, boutique, and city-center hotels. Its overall NPS score of 9/5 and 90% likelihood to recommend reflect strong hotel confidence in its capabilities.
Last Minute lacks reviews altogether, preventing any assessment of hotel satisfaction. Its absence from the review landscape suggests it’s untested or inactive in the market, making Roiback the clearly favored product.
Edge: Roiback.
Last Minute does not publish any pricing details, which suggests it might not be a commercially available or actively supported platform. Roiback charges a $500 monthly fee, with no mention of implementation fees or freemium options, indicating a transparent, subscription-based model.
Given the lack of pricing transparency and the absence of reviews or proven value, Roiback’s predictable pricing offers better clarity for your hotel’s budgeting.
Not ideal if:
Not ideal if:
Roiback stands out as a mature, feature-rich booking engine trusted by thousands globally. Its extensive integrations, dedicated support, and proven customer satisfaction make it the logical choice for hotels wanting to grow their direct sales and streamline operations.
Last Minute appears to be an untested, unsupported platform with no reviews or features, making it unsuitable for hotels that prioritize reliability, scalability, and customer experience. If your hotel aims for sustained growth and operational efficiency, Roiback is the clear recommendation.
For hotels seeking a dependable, comprehensive booking engine, Roiback offers a proven track record backed by recent positive reviews, a broad feature set, and strong support. Last Minute’s lack of data and presence should give hoteliers pause—avoid relying on an unverified platform when the market offers robust alternatives.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Last Minute |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Last Minute and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Last Minute |
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| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 24 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
What hoteliers love
Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.
Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.
Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.
Where hoteliers push back
The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.
While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Last Minute and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. Last Minute offers 0 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Last Minute: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Last Minute has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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