Last Minute vs. Roiback | Booking Engine: Which Is Right for You?

Updated May 16, 2026  ·  45 verified reviews analyzed

TLDR

We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Last Minute shines .

ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.

See the full breakdown below ↓

How Does Last Minute Compare to Roiback | Booking Engine?

Side-by-side ratings based on 45 verified hotelier reviews on HTR.

HTScore
0
72
Likelihood to Recommend
0%
90%
Ease of Use
0.0/5
4.5/5
Customer Support
0.0/5
4.7/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $500/mo
Verified Reviews 0 45

What Are the Pros and Cons of Last Minute vs Roiback | Booking Engine?

After analyzing 45 verified reviews, Last Minute users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.

Last Minute ROIBACK ROIBACK
Pros
+ Support and customer service
+ Direct bookings optimization
+ Technical improvements
+ Reporting and analytics
Cons
Multi-language and user-friendly interface
Payment gateways

Last Minute vs ROIBACK: Rankings by Hotel Segment

How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Last Minute ROIBACK ROIBACK
Small (10-24 rooms) #29 8 reviews
Mid-Size (25-74 rooms) #22 18 reviews
Large (75-199 rooms) #14 9 reviews
X-Large (200+ rooms) #10 6 reviews

By Property Type

Segment Last Minute ROIBACK ROIBACK
Boutique #24 15 reviews
Luxury #23 15 reviews
Branded / Chain #18 13 reviews
Extended Stay #19 4 reviews

By Region

Segment Last Minute ROIBACK ROIBACK
North America #18 4 reviews
Europe #20 12 reviews
Asia Pacific #10 14 reviews
Middle East #14 3 reviews

The Decision

Choosing between Last Minute by Last Minute and Roiback’s Booking Engine depends on your hotel’s specific needs and growth strategies. Both aim to optimize reservation processes, but they differ vastly in maturity, features, and market presence.

Last Minute, with no reviews or recent activity, appears untested and unlikely to meet modern hotel technology standards. Roiback, on the other hand, boasts 43 reviews, a recent review count of five in the last six months, and a strong 90% likelihood to recommend, indicating a proven and trusted solution. Do you want a platform with uncertain support or a well-regarded booking engine trusted by thousands?

Is Last Minute or Roiback Better for Hotels?

Last Minute offers an extremely limited platform with no reviews, no integrations, and no recent customer feedback, making it impossible to gauge its effectiveness or reliability. Conversely, Roiback has a substantial presence across multiple regions with 43 verified reviews, including recent feedback from five hotels in the past six months, reinforcing its credibility.

Roiback’s advanced features — like multi-language support, detailed analytics, and robust integrations — set it ahead, while Last Minute’s lack of features and user validation make it hard to justify its use. Which product can you confidently trust to support your hotel’s growth and operational needs?

Roiback vs Last Minute: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich booking engine that helps increase direct bookings, go with Roiback. Its extensive feature set (36 exclusive features), high user ratings, and proven track record make it suitable for hotels seeking measurable growth.

If your hotel is looking for a simple, no-cost solution, Last Minute might seem appealing, but its lack of reviews and features suggest it’s not a reliable choice for serious revenue optimization. For hotels wanting a mature platform with proven results, Roiback is the clear winner.

Is Last Minute or Roiback Easier to Use?

Roiback scores 4.49 out of 5 for ease of use, with positive reviews highlighting its user-friendly interface and smooth onboarding process. Reviewers mention that the platform’s multi-lingual support, clear rate grids, and customizable options simplify the booking process.

Last Minute, with a 0/5 rating for ease of use and no reviews, indicates an untested or possibly outdated interface. Your team would likely face steep learning curves and integration issues with Last Minute, if it can be used at all.

Edge: Roiback.

Which Has Better Features: Last Minute or Roiback?

Roiback offers 36 exclusive features including mobile responsiveness, urgency messaging, multi-room bookings, rate comparison widgets, social media integration, loyalty program options, and multiple payment gateways like Apple Pay, Google Pay, and PayPal. Its focus on marketing tools, analytics, and multi-language support makes it a comprehensive solution.

Last Minute claims no features and no integrations, rendering it unsuitable for hotels seeking modern, versatile booking tools. Its limited scope means it cannot compete with Roiback’s extensive capabilities, making Roiback the preferable choice.

Edge: Roiback.

Which Has Better Customer Support: Last Minute or Roiback?

Roiback’s customer support scores 4.72 out of 5, with reviews praising its responsiveness, personalized consulting, and dedicated account teams. Hotels report that their support helps optimize campaigns, improve bookings, and resolve technical issues swiftly.

In contrast, Last Minute has zero reviews, no support ratings, and no testimonial evidence of support quality. Without verified support feedback, it’s impossible to trust Last Minute’s ability to assist your team effectively.

Edge: Roiback.

Which Has More Integrations: Last Minute or Roiback?

Roiback connects with 27 verified partners, including major channel managers and tech providers like GuestCentric, Triptease, and yieldPlanet. This extensive ecosystem facilitates smooth operations and multi-channel management.

Last Minute shows no verified integrations or partnerships, limiting its functionality and ability to connect with your existing systems. For a hotel that relies on connectivity and automation, Roiback’s integrations make it the smarter choice.

Edge: Roiback.

Which Do Hoteliers Rate Higher: Last Minute or Roiback?

With 43 reviews, Roiback’s recent feedback indicates a high level of satisfaction, especially among luxury, boutique, and city-center hotels. Its overall NPS score of 9/5 and 90% likelihood to recommend reflect strong hotel confidence in its capabilities.

Last Minute lacks reviews altogether, preventing any assessment of hotel satisfaction. Its absence from the review landscape suggests it’s untested or inactive in the market, making Roiback the clearly favored product.

Edge: Roiback.

How Much Do Last Minute and Roiback Cost?

Last Minute does not publish any pricing details, which suggests it might not be a commercially available or actively supported platform. Roiback charges a $500 monthly fee, with no mention of implementation fees or freemium options, indicating a transparent, subscription-based model.

Given the lack of pricing transparency and the absence of reviews or proven value, Roiback’s predictable pricing offers better clarity for your hotel’s budgeting.

What Type of Hotel Should Use Last Minute?

  • Hotels that prefer to experiment with unverified or untested technology.
  • Small properties or brands seeking free, quick setup without reliability concerns.
  • Hotels with limited technical staff willing to accept potential instability.
  • Hotels in niche markets where market presence is not a priority.

Not ideal if:

  • Your hotel relies on trusted, proven technology for bookings.
  • You need comprehensive features or support.
  • You seek regional reach or multi-language support.
  • You require seamless integrations with existing systems.

What Type of Hotel Should Use Roiback?

  • Hotels aiming to maximize direct bookings and revenue.
  • Properties seeking advanced marketing features, such as loyalty programs and promotional offers.
  • Hotels that operate across multiple regions and require multi-language support.
  • Hotels with existing channel management and PMS systems wanting native integrations.
  • Hotels interested in detailed analytics and performance reporting.

Not ideal if:

  • Your property is small and only needs a basic booking form.
  • You are unlikely to invest in ongoing support and feature updates.
  • Your hotel operates solely in a local market with minimal international guests.

Roiback vs Last Minute: The Bottom Line for Hotels

Roiback stands out as a mature, feature-rich booking engine trusted by thousands globally. Its extensive integrations, dedicated support, and proven customer satisfaction make it the logical choice for hotels wanting to grow their direct sales and streamline operations.

Last Minute appears to be an untested, unsupported platform with no reviews or features, making it unsuitable for hotels that prioritize reliability, scalability, and customer experience. If your hotel aims for sustained growth and operational efficiency, Roiback is the clear recommendation.

For hotels seeking a dependable, comprehensive booking engine, Roiback offers a proven track record backed by recent positive reviews, a broad feature set, and strong support. Last Minute’s lack of data and presence should give hoteliers pause—avoid relying on an unverified platform when the market offers robust alternatives.

How Much Do Last Minute and Roiback | Booking Engine Cost?

Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Last Minute ROIBACK ROIBACK
Starting Price From $500/mo

Which Features Does Last Minute Have That Roiback | Booking Engine Doesn't (and Vice Versa)?

According to HTR's product database, Last Minute and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.

Feature Last Minute ROIBACK ROIBACK
Booking abandonment recapture
Mobile optimized/responsive
Multi-room bookings
Room substitutions
Special offers & discounts
Urgency messaging

Showing top differences. 24 more features differ between these products.

Real-World Results: Last Minute vs ROIBACK by Business Goal

We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Last Minute

No published case study for this goal yet.

ROIBACK Jasmine City Group Small
+ With the new strategy, the results were not long in coming. In addition, We supported them in the launch of the new Rewards Program
+ �Jasmine Joy
+ � with exclusive benefits for members.

"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."

Wichuda Nuyongpak
Wichuda Nuyongpak
Group Director of Sales and Marketing

Last Minute vs ROIBACK: The Bottom Line

Last Minute
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
ROIBACK
ROIBACK
4.5/5 from 45 reviews

What hoteliers love

Support and customer service 91% positive

Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.

Direct bookings optimization 91% positive

Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.

Technical improvements 63% positive

Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.

Where hoteliers push back

Multi-language and user-friendly interface 45% negative

The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.

Payment gateways 100% negative

While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.

Unique capabilities

Mobile optimized/responsive Urgency messaging Special offers & discounts Booking abandonment recapture Multi-room bookings
4.5/5 ease of use 4.7/5 support 27 integrations
Visit Profile

Where the ratings diverge most

Ease of Use ROIBACK 4.5 vs 0.0 (+4.5)
Customer Support ROIBACK 4.7 vs 0.0 (+4.7)
Value for Money ROIBACK 4.5 vs 0.0 (+4.5)
Onboarding ROIBACK 4.3 vs 0.0 (+4.3)

Frequently Asked Questions About Last Minute vs Roiback | Booking Engine

Can Last Minute replace Roiback | Booking Engine?

It depends on your requirements. Last Minute and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. Last Minute offers 0 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Last Minute or Roiback | Booking Engine offer a free plan?

Last Minute: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Last Minute and Roiback | Booking Engine?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Last Minute has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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