LetShare vs. Tripleseat:
Which Is Right for You?

The Decision

Choosing the right event management software for your hotel hinges on your specific operational needs and growth ambitions. LetShare and Tripleseat both aim to streamline your event planning, but they approach this goal very differently. While LetShare focuses solely on meeting room bookings with a minimalistic approach, Tripleseat offers a broader set of features centered around event sales, client communication, and resource management. Which solution aligns better with your hotel’s strategic goals?

LetShare promises simplicity and online reservation control, while Tripleseat emphasizes extensive event handling and integrated sales tools. Is your priority a straightforward meeting room booking system or a comprehensive event management platform? Understanding this core distinction will direct your choice.

Is LetShare or Tripleseat Better for Hotels?

LetShare and Tripleseat both target hotel event management, but they serve very different hotel profiles. LetShare is a cloud-based meeting room booking system designed for organizations with multiple locations or smaller properties managing meeting spaces. Its core value is online reservation management, with a focus on simplicity and ease of access.

Tripleseat, by contrast, is a full-featured sales and event platform with a proven track record in hotels of all sizes, especially boutique and luxury properties. It offers advanced tools like client CRM, proposal customization, and digital signatures, which are absent from LetShare. If your hotel needs detailed event sales workflows and client communication, Tripleseat is the better choice. For straightforward room bookings without extensive sales features, LetShare suffices.

This fundamental divergence means your decision should depend on whether your hotel prioritizes simple booking or comprehensive event sales management. Are you looking to streamline reservations only or to expand your event revenue through detailed management? The differences are clear.

Which Should Your Hotel Choose: LetShare or Tripleseat?

If your hotel needs a simple, low-cost online meeting room booking system that can centrally manage multiple properties, go with LetShare. Its focus on real-time bookings and ease of use makes it ideal for hotels with limited event management needs, especially those looking for a cost-effective solution.

However, if you require a robust platform capable of managing complex event sales, client interactions, and resource coordination, Tripleseat is the better fit. It is especially suited for hotels aiming to grow their event revenue, streamline communication, and integrate sales workflows with property management systems.

Given Tripleseat’s higher review count (219 reviews vs. LetShare’s zero), more recent feedback, and a 4.78/5 rating, it’s clear that it resonates strongly with a wide range of hotel types. If your hotel is seeking a platform that can handle more than just meeting rooms, Tripleseat offers considerable advantages.

Is LetShare or Tripleseat Easier to Use?

LetShare scores poorly on ease of use at 0/5, with reviews indicating a confusing layout and a messy interface. It is described as not user-friendly, with limited feedback on onboarding, making staff adoption potentially challenging. Its minimal interface may appeal to those who prefer a basic setup, but it lacks the refined design necessary for quick learning.

Tripleseat, rated at 4.53/5 and supported by a strong support team rated at 4.55/5, is generally praised for its intuitive interface and helpful onboarding. Recent reviews highlight its user-friendly design, ease of navigation, and helpful customer support, which facilitate staff adoption and reduce training time.

Edge: Tripleseat.

Which Has Better Features: LetShare or Tripleseat?

LetShare's feature set is virtually nonexistent — it offers only meeting room management with a simple backend reservation system. It does not include client management, proposal customization, digital signatures, or resource planning.

Tripleseat, on the other hand, provides 11 distinct features including contact management, client portals, task management, customizable proposals, eSignatures, PCI-compliant payments, diagramming, seating management, and itinerary printouts. These features significantly enhance operational flexibility, sales efficiency, and customer experience.

Edge: Tripleseat.

Which Has Better Customer Support: LetShare or Tripleseat?

LetShare’s support data is unavailable, and no customer reviews provide insight into its support quality. Its limited user base and lack of recent reviews suggest a less established support infrastructure.

Tripleseat boasts a customer support rating of 4.55/5, with reviews praising quick response times, helpful staff, and ongoing assistance. Clients frequently mention the ease of getting help and the support team’s proactive approach, making support a key strength.

Edge: Tripleseat.

Which Has More Integrations: LetShare or Tripleseat?

LetShare appears to have no verified integrations, limiting its ability to connect with other hotel management tools or systems. This restricts automation and data sharing, potentially creating silos of information.

Tripleseat integrates with 15 verified partners, including property management, CRM, payment, and marketing systems like Stripe, TripAdvisor, Stayntouch, and Infor. This broad ecosystem allows hotels to streamline workflows, reduce manual input, and improve data accuracy.

Edge: Tripleseat.

Which Do Hoteliers Rate Higher: LetShare or Tripleseat?

LetShare has no reviews or ratings, signaling a very limited user experience base. Without recent feedback, its reputation remains unclear.

Tripleseat is rated at 4.78/5, with over 219 reviews, most recent reviews within the last six months. Hotels of various sizes, especially boutique and luxury properties, praise its ease of use, support, and feature set. Its strong, recent ratings reflect robust hotel satisfaction.

Edge: Tripleseat.

How Much Do LetShare and Tripleseat Cost?

LetShare provides no clear pricing details, indicating it may be a custom or less transparent solution. Its absence of a trial or pricing model suggests it’s potentially a lower-cost or smaller-scale offering.

Tripleseat charges a $400/month base fee, with no free tier or trial period listed. Its transparent pricing and known costs allow for better budgeting and comparison, especially considering its extensive feature set.

Given the lack of detailed pricing for LetShare, the total value comparison heavily favors Tripleseat for hotels seeking measurable ROI from a comprehensive platform.

What Type of Hotel Should Use LetShare?

• Hotels that primarily need a simple, online meeting room booking system.
• Properties with multiple locations seeking centralized booking management.
• Teams that want a low-cost, cloud-based solution accessible anytime.
• Hotels with limited event sales or resource management needs.
• Small properties or organizations prioritizing ease of online reservations over detailed event workflows.

Not ideal if your hotel requires detailed client management, proposal customization, or integration with other hotel systems.

What Type of Hotel Should Use Tripleseat?

• Hotels seeking a full-featured event sales, client communication, and resource management platform.
• Properties aiming to grow revenue through integrated event workflows.
• Hotels with complex event needs, including banquet and room block management.
• Teams that want robust customization options for proposals and contracts.
• Hotels that value seamless integrations with other property management and payment systems.
• Boutique, luxury, or conference hotels with high event volume.

Not ideal if your hotel only needs a straightforward meeting room booking tool or has limited event sales.

Tripleseat vs LetShare: The Bottom Line for Hotels

Tripleseat is a comprehensive event management platform designed for hotels that want to maximize sales efficiency, client engagement, and resource planning. Its extensive feature set, high user ratings, and wide integration ecosystem make it suitable for properties with complex event needs and a focus on revenue growth.

LetShare offers a simple, online meeting room booking solution tailored for hotels with basic reservation needs or multiple locations. Its focus on ease of use and cost-efficiency appeals to smaller properties or teams that do not require extensive event sales features.

Choose Tripleseat when your hotel needs a scalable, feature-rich platform capable of supporting growth, detailed client interactions, and complex event workflows. Opt for LetShare if your priorities are straightforward bookings, minimal operational complexity, and budget-conscious solutions.