Levart Channel Control vs. SmartHOTEL (Channel Manager):
Which Is Right for You?

The Decision

Choosing between Levart Channel Control and SmartHOTEL (Channel Manager) hinges on your hotel's specific needs and expectations. Both products aim to streamline distribution by connecting your property to various OTAs, GDS, and other channels. Levart emphasizes connectivity to Asia Pacific markets with a focus on extensive integrations, while SmartHOTEL leans on automation, user-friendliness, and broad global presence. Which features matter most for your team?

Your decision should consider ease of use, support quality, feature set, and regional reach. Levart scores poorly in reviews and has no recent feedback, whereas SmartHOTEL boasts high ratings and recent positive reviews. Are you ready for a platform with proven reliability and extensive customer feedback?

Is Levart Channel Control or SmartHOTEL Better for Hotels?

Levart and SmartHOTEL both serve as channel management systems designed to connect your property to several distribution channels. Levart’s core strength is its extensive interface network, boasting over 100 integrations with a focus on Asia Pacific. It claims to simplify connectivity and improve operational efficiency but has no recent reviews to substantiate ongoing performance. SmartHOTEL, by contrast, offers a well-rated system with 62 reviews, emphasizing automation, ease of use, and support.

The key divergence is in market presence and customer feedback: Levart has no recent reviews and a low overall rating, making its reliability uncertain. SmartHOTEL’s recent reviews confirm a high satisfaction level, especially in automation and customer support. Are you confident relying on a platform with limited current feedback, or do you prefer an established product with strong user validation?

SmartHOTEL vs Levart: Which Should Your Hotel Choose?

If your hotel is seeking a user-friendly, highly rated platform with extensive integrations, go with SmartHOTEL. It suits hotels that prioritize operational efficiency, reliable support, and a broad global reach. SmartHOTEL’s focus on automation and ease of onboarding makes it ideal for mid-sized hotels, resorts, and properties in multiple regions.

On the other hand, if your hotel operates mainly in Asia Pacific and needs to connect with niche channels like Airbnb, Tripadvisor, or RMS, Levart could seem appealing. However, its lack of recent reviews and zero recent feedback make it a risky choice. Given SmartHOTEL’s strong user ratings and recent positive reviews, it’s the safer, more tested option for most properties.

Is Levart Channel Control or SmartHOTEL Easier to Use?

SmartHOTEL’s interface is highly rated at 4.43/5, with users praising its accessibility, straightforward navigation, and quick onboarding process, reflected in a 4.47/5 onboarding rating. Reviewers emphasize its simplicity and ease of managing rates and availability, with specific praise for its clear user experience.

Levart scores 0/5 on ease of use, with no recent review data to validate usability. Its lack of feedback suggests it may not be as intuitive or well-supported, adding uncertainty to its implementation. Edge: SmartHOTEL.

Which Has Better Features: Levart or SmartHOTEL?

SmartHOTEL offers 11 shared features plus one exclusive feature: centralized user & role management, enhancing security and access control. Levart provides 11 shared features but also has a unique feature—Yield Rules—that can optimize revenue management.

Despite the added yield management feature, SmartHOTEL’s comprehensive, user-focused features such as automation, integrations, and role management give it a broader appeal. Levart’s singular focus on connectivity through its extensive interface network is noteworthy but less proven in recent user reviews. Edge: SmartHOTEL.

Which Has Better Customer Support: Levart or SmartHOTEL?

SmartHOTEL scores exceptionally well at 4.83/5, with reviews highlighting quick, knowledgeable, and accessible support. Clients mention being able to reach support easily and appreciate proactive communication, which minimizes operational disruptions.

Levart, with no recent reviews, cannot substantiate support quality. Its absence of feedback suggests that support could be inconsistent or untested recently. Based on current data, SmartHOTEL’s support is clearly superior. Edge: SmartHOTEL.

Which Has More Integrations: Levart or SmartHOTEL?

SmartHOTEL has 38 verified partners, including major global OTAs, GDS, and other distribution channels, with notable shared partners like Oracle Hospitality, Duetto, and Mews. Levart, with 13 verified partners, focuses on regional integrations, particularly in Asia Pacific, including platforms like Airbnb, Tripadvisor, and RMS.

While Levart’s niche integrations are valuable for specific markets, SmartHOTEL’s extensive partner network supports broader global distribution and flexibility. Its proven compatibility with major systems makes it the more versatile choice. Edge: SmartHOTEL.

Which Do Hoteliers Rate Higher: Levart or SmartHOTEL?

SmartHOTEL’s reviews are recent, with 62 reviews and an overall rating of 4.63/5, reflecting high satisfaction across various segments. Users praise its ease of use, support, and automation, with an NPS score of 8.84/10. Hotels range from boutique properties to large resorts, all rating it highly.

Levart has no recent reviews and an overall rating of 0/5, with no current customer feedback. Its lack of recent validation makes it difficult to gauge hotel satisfaction. Clearly, SmartHOTEL’s user ratings favor it as the more trusted option. Edge: SmartHOTEL.

How Much Do Levart and SmartHOTEL Cost?

Levart does not publicly disclose its pricing, implying a customized quote approach, typical for enterprise solutions. SmartHOTEL charges a base price of $300 per month, with no additional implementation or setup fees, and no free tier or trial available.

Given the transparency and predictable pricing of SmartHOTEL, it is easier to budget for and compare. Levart’s pricing remains unclear, which could be a concern for budget planning and assessing value.

What Type of Hotel Should Use Levart?

• Hotels that primarily operate in Asia Pacific and need extensive local channel connections.
• Properties that require integration with niche or region-specific platforms like Airbnb, Tripadvisor, or RMS.
• Teams focused on maximizing connectivity with minimal reliance on automation.
• Hotels with a preference for a customizable, interface-focused system.

Not ideal if:

• You require recent, validated user reviews or high customer satisfaction ratings.
• You need a system with proven automation and support.
• Your hotel spans multiple regions outside Asia Pacific.
• You prefer transparent, predictable pricing.

What Type of Hotel Should Use SmartHOTEL?

• Hotels of all sizes seeking automation and operational simplicity.
• Properties across Europe, North America, or other regions where SmartHOTEL’s presence is strong.
• Hotels that value high-quality support, recent positive reviews, and user-friendly interfaces.
• Hotels looking for extensive integrations with major OTAs and GDS.

Not ideal if:

• Your property mainly operates in niche markets or in Asia Pacific where Levart’s focus is stronger.
• You prefer a free or low-cost solution.
• You require custom or unique features not supported by SmartHOTEL’s current platform.
• You are comfortable with older or unverified support and functionality.

The Bottom Line for Hotels

In summary, the core difference is that SmartHOTEL offers a highly rated, well-supported platform with extensive integrations and automation tools. Levart focuses on connecting properties, especially in Asia Pacific, with a large number of interfaces but lacks recent validation through reviews.

Choose SmartHOTEL if your hotel values proven support, ease of use, and recent customer satisfaction ratings. Its automation, global reach, and strong user reviews make it the most reliable choice for most properties today.

Opt for Levart if your focus is on Asia Pacific connectivity and niche integrations, and you are prepared to manage potential uncertainties without recent user validation. Its interface network is impressive, but the lack of current reviews makes it a riskier option.

For most hotels, especially those seeking a trusted, high-rated system with positive recent feedback, SmartHOTEL stands out as the clear choice.