The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 888 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lighthouse shines in dashboards, bi reporting, and data visualization — especially for casino properties (4.9/5), with exclusive features like Room & rate type filtering and Quick rate shopping filters.
Duetto shines in forecasting and demand suggestions — especially for extended-stay properties (4.9/5), with exclusive features like Fully automated revenue management.
Side-by-side ratings based on 888 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $1,100/mo |
| Verified Reviews | 678 | 210 |
After analyzing 888 verified reviews, Lighthouse users most value its dashboards, bi reporting, and data visualization, rate shopping and competitor rate comparison, market intelligence and demand insights, while Duetto users highlight forecasting and demand suggestions, reporting and analytics, budgeting and budget upload. Click any theme to see what reviewers say.
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Dashboards, BI reporting, and data visualization
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Forecasting and demand suggestions
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Rate shopping and competitor rate comparison
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Reporting and analytics
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Market intelligence and demand insights
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Budgeting and budget upload
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Forecasting, demand, and pacing analysis
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Implementation and project management
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Custom reports, filters, and export flexibility
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PMS integration and rate transmission issues
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Data freshness, refresh speed, and accuracy
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Rate parity and pricing discrepancy detection
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 46 reviews | #4 18 reviews |
| Mid-Size (25-74 rooms) ▾ | #2 290 reviews | #4 86 reviews |
| Large (75-199 rooms) ▾ | #1 180 reviews | #3 65 reviews |
| X-Large (200+ rooms) ▾ | #2 90 reviews | #3 23 reviews |
By Property Type
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| Boutique ▾ | #2 240 reviews | #3 97 reviews |
| Luxury ▾ | #1 293 reviews | #3 100 reviews |
| Branded / Chain ▾ | #2 350 reviews | #4 65 reviews |
| Extended Stay ▾ | #2 53 reviews | #4 19 reviews |
By Region
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| North America ▾ | #3 178 reviews | #4 103 reviews |
| Europe ▾ | #1 151 reviews | #2 64 reviews |
| Asia Pacific ▾ | #1 168 reviews | #4 16 reviews |
| Middle East ▾ | #1 51 reviews | #11 1 reviews |
Lighthouse and Scoreboard both address hotel revenue management by providing business intelligence, but they target different operational priorities. Lighthouse excels as a centralized BI platform consolidating multiple commercial data streams into dynamic dashboards and real-time rate shopping tools. Scoreboard focuses more on AI-driven forecasting and dynamic pricing automation aimed at optimizing rate strategies through machine learning. Hotels seeking comprehensive market visibility with strong rate parity and portfolio insights fit Lighthouse best, while those prioritizing advanced price optimization and revenue automation benefit more from Scoreboard.
Both products solve the core challenge of turning complex, disparate data into actionable revenue decisions. Lighthouse streamlines daily commercial workflows with consolidated reporting and competitive intelligence, improving pricing speed and revenue calls. Scoreboard delivers fast demand forecasts and automated pricing adjustments to maximize revenue yield with less manual intervention. Each product drives revenue growth but through distinct approaches: Lighthouse emphasizes visibility and collaboration, Scoreboard emphasizes forecasting accuracy and pricing agility.
If you run a small to medium-sized hotel portfolio needing a unified view of market demand, competitor rates, and parity monitoring, Lighthouse is the better choice. Its 670 reviews with a 4.8 overall rating, including 43 recent reviews, show consistent satisfaction across independent and branded hotels, city centers, and resorts. Lighthouse’s strength in multi-property consolidation and extensive integration (75 partners) supports group decision-making and streamlines data workflows. Properties that require granular segmentation and real-time rate shopping will find Lighthouse’s features and dashboards aligned with their needs.
If your hotel focuses on dynamic pricing, AI-driven demand forecasting, and automated rate optimization, Scoreboard by Duetto is suitable, especially for boutique hotels and resorts emphasizing yield management. Despite fewer recent reviews (only 2 in the last six months), its 4.6 overall rating across 210 reviews reflects strong performance in pricing strategy and forecasting for medium-sized and larger properties. Duetto’s unique advanced features such as open pricing, price sensitivity modeling, and profitability-by-customer analytics fit hotels aiming for granular control over pricing hierarchies and segment-specific strategies. However, note that recent review activity for Duetto has sharply declined by 81%, so its current product and support quality may differ from historical ratings.
Both platforms score similarly on ease of use and onboarding, with Lighthouse at 4.8 and Duetto at 4.7 for ease of use, and 4.6 versus 4.5 for onboarding respectively. Lighthouse users praise its user-friendly dashboards and intuitive navigation that allows data access in just a few clicks, even across multiple properties. Duetto reviewers appreciate its clean interface and quick adaptability, noting that local super users can train new staff effectively despite a somewhat complex initial setup. The slight edge goes to neither product because both have sufficient positive feedback on staff adoption, but Duetto’s complexity for beginners and Lighthouse’s occasional data refresh lag balance out.
Edge: Even.
Duetto offers a broader feature set with 25 unique hotel-specific functionalities, including AI-driven dynamic pricing, price sensitivity modeling, fully automated revenue management, group pricing evaluation, inventory management, and profitability contribution by customer. These features support granular pricing control and automation that reduce manual workload and optimize revenue in real time. Duetto’s open pricing and 365-day forward pricing capabilities enable highly flexible, forward-looking revenue strategies tailored to different segments and room types.
Lighthouse, with 12 unique features, excels in multi-property consolidation, room and rate type filtering, quick rate shopping filters, metasearch connectivity, vacation rental rate intelligence, and in-app support. These features improve market visibility, rate parity monitoring, and the ability to compare competitors’ pricing rapidly across channels. Lighthouse’s custom dashboards and open API empower commercial teams to create tailored reports and integrate data from multiple systems efficiently.
Because Duetto has over twice the unique hotel-relevant features as Lighthouse, including critical dynamic pricing tools absent in Lighthouse, it holds the feature advantage.
Edge: Scoreboard by Duetto.
Both products share customer support ratings of 4.7 and onboarding scores of 4.6 (Lighthouse) and 4.5 (Duetto), indicating comparable service quality. Lighthouse reviewers highlight quick, around-the-clock responsiveness and proactive follow-up on issues. Duetto users commend professional and helpful service but note room for improvement in training materials and community education. The slightly higher onboarding rating of Lighthouse suggests a marginal advantage in helping teams unlock platform value faster. However, neither product’s ratings differ by the 0.3 margin that would warrant declaring a clear winner.
Edge: Even.
Scoreboard by Duetto integrates with 91 verified partners, surpassing Lighthouse’s 75 by 21%. Both platforms share 35 common integrations, including Visual Matrix PMS, apaleo GmbH, STR, and GuestCentric. Duetto’s unique integrations with major channel managers like SiteMinder and RoomKey PMS, as well as Revinate and RateGain, cater to hotels requiring expansive distribution and CRM connectivity. Lighthouse’s unique partners include RoomRaccoon and FLYR Hospitality, which appeal to hotels focused on rate analytics and revenue insights.
For hotels prioritizing wide ecosystem connectivity, especially in distribution and guest management, Duetto offers a broader integration scope. The 21% difference exceeds the 25% threshold for an edge call, so this matters operationally for hotels relying on diverse third-party systems.
Edge: Scoreboard by Duetto.
Lighthouse holds a 4.8 overall rating from 670 reviews, with 43 recent reviews maintaining that 4.8 level, indicating sustained satisfaction. Duetto’s 4.6 average comes from 210 reviews but only 2 in the last six months, a sharp 81% drop from a prior average of 10.3, suggesting current ratings may not reflect recent product changes or support quality. Segment-wise, Lighthouse scores 4.8+ across luxury, branded, city center, and boutique hotels with robust review counts (200+ each), while Duetto’s ratings hover around 4.6-4.7 with fewer reviews in those segments.
This consistency and volume of recent reviews make Lighthouse’s rating more reliable and reflective of current user experience.
Edge: Even (due to both having 10+ reviews and within 0.3 rating difference).
Lighthouse offers a base price of $200 without implementation fees or per-room charges. Scoreboard’s base price is substantially higher at $1,100, also without additional implementation fees or per-room pricing. Neither platform offers a trial or freemium model. For small to medium properties or those budget-conscious, Lighthouse’s lower entry price is a clear advantage. Larger operations that can justify advanced pricing automation may find Duetto’s higher cost acceptable given its feature set.
Not ideal if:
Not ideal if:
Lighthouse and Scoreboard both offer robust business intelligence but diverge in focus: Lighthouse centralizes commercial data into a single platform emphasizing real-time competitor insights and multi-property visibility, while Scoreboard leverages AI-powered forecasting and dynamic pricing automation to optimize rates and revenue yield. This core difference guides how each product fits hotel operations and revenue strategies.
Choose Lighthouse if your property values fast, reliable market intelligence with extensive integration and user-friendly dashboards that help revenue teams make informed pricing and distribution decisions quickly. Its lower pricing and strong recent review volume support operational confidence, especially for branded, city center, and multi-property portfolios.
Opt for Scoreboard if your hotel prioritizes advanced price optimization, dynamic rate adjustments, and AI-driven segmentation. Duetto’s broader feature set, including fully automated revenue management and profitability analytics, suits hotels with complex pricing needs willing to invest in a higher-cost platform. However, its recent sharply reduced review activity signals caution—hotels should verify current support and product performance.
Duetto’s advanced automation capabilities outweigh Lighthouse’s market intelligence if your goal is maximizing revenue through dynamic pricing, but Lighthouse’s consistent satisfaction and comprehensive BI keep it a leading choice for hotels needing clear market data and multi-property collaboration.
Edge calls: Features and integrations favor Scoreboard by Duetto. Ease of use, support, and rating favor neither. Review recency and volume strongly favor Lighthouse.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | From $1,100/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Analytics
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| Custom Reports & Templates | ||
| Net Revenue KPIs | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Corporate & Travel Agency Account Tracking | ||
| Analytics dashboard | ||
| Sales team productivity tracking | ||
| Revenue pacing | ||
| Dashboarding & data visualization | ||
| Distribution Cost Analytics | ||
| Scheduled Reports | ||
| Multi-Property & Portfolio Level Tracking | ||
| Pricing Decision Impact Tracking | ||
| Profitability Contribution by Customer | ||
| Shared Demand Calendar | ||
| Flexible Portfolio Grouping | ||
| Artificial Intelligence | ||
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Forecasting, Budgeting & Planning
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| Revenue pacing | ||
| Forecast Locking & Workflows | ||
| Driver Based Models | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Business & marketing plans | ||
| Version Control | ||
| Web Based | ||
| Pricing Decision Impact Tracking | ||
| Shared Demand Calendar | ||
| Flexible Portfolio Grouping | ||
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Data Management
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| Multi-property management | ||
| Centralized user & role management | ||
| Open API | ||
| Automated data gathering & integration | ||
| Customizable Data Hierarchies | ||
| In-App Data Management | ||
| Flexible Portfolio Grouping | ||
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Collaboration
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| Collaboration & Commenting | ||
| Shareable Templates & Plans | ||
| File Attachments | ||
| Web Based | ||
| Alerts Feed |
We analyzed 14 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"OTA Insight’s tools have transformed the way I work. They’re like a 24/7 buffet where I can get all the live data I need, any time of the day. I start with a look at Market Insight..."
"Duetto is an external coach and partner when it comes to revenue. That was the most important thing to me. Sure, the technology is great, but there’s still a hands-on art of revenu..."
"You can tell that the product development team bases updates and new features on client feedback. This has helped them make the tools even more user-friendly and comprehensive over..."
No published case study for this goal yet.
What hoteliers love
Many reviewers rely on Lighthouse dashboards and BI views for quick performance monitoring, trend analysis, and sharing information across teams. They... Many reviewers rely on Lighthouse dashboards and BI views for quick performance monitoring, trend analysis, and sharing information across teams. They like the clear visuals and one-place access, but some want more customization, better graph options, cleaner layouts, and easier navigation.
Users most often praise Lighthouse for fast, easy rate shopping across comp sets and channels, helping teams see competitor pricing at a glance and ac... Users most often praise Lighthouse for fast, easy rate shopping across comp sets and channels, helping teams see competitor pricing at a glance and act quickly on rate strategy. Many note it reduces manual work and supports better daily pricing decisions, especially for transient and group business.
Users often mention Lighthouse as a source of market intelligence that helps them understand market behavior, emerging trends, and opportunity windows... Users often mention Lighthouse as a source of market intelligence that helps them understand market behavior, emerging trends, and opportunity windows. The strongest value is turning market data into actions for pricing and revenue optimization, though some want richer demand context and more accurate, timely market data.
Where hoteliers push back
Many users want more customized reporting, more flexible filters, and export options that fully match what they see on screen. The current tools help,... Many users want more customized reporting, more flexible filters, and export options that fully match what they see on screen. The current tools help, but buyers should know that several reviewers ask for stronger report tailoring, better presets, and more complete exports.
A recurring concern is whether data refreshes quickly enough and stays fully accurate, especially for live pricing, parity, and segment views. Reviewe... A recurring concern is whether data refreshes quickly enough and stays fully accurate, especially for live pricing, parity, and segment views. Reviewers want faster updates, fewer sync issues, and clearer last-updated indicators so they can trust the data for real-time decisions.
Ranks higher for
Unique capabilities
What hoteliers love
Users mention Duetto's forecasting and suggestion capabilities as important for revenue management, especially when making pricing and planning decisi... Users mention Duetto's forecasting and suggestion capabilities as important for revenue management, especially when making pricing and planning decisions. Some reviewers want clearer explanations behind the forecasts and suggestions, indicating that transparency is important for trust and adoption.
Users consistently value Duetto's comprehensive reporting and analytics, noting that it surfaces key metrics and allows data to be analyzed almost imm... Users consistently value Duetto's comprehensive reporting and analytics, noting that it surfaces key metrics and allows data to be analyzed almost immediately. The tool appears to support faster decision-making by giving hotel teams a clearer view of performance.
Several reviews highlight budget creation and upload as a practical workflow in Duetto, including the ability to prepare budgets by month and segment... Several reviews highlight budget creation and upload as a practical workflow in Duetto, including the ability to prepare budgets by month and segment from a CSV file. This helps hotels streamline planning and reduce manual effort in revenue and finance processes.
Where hoteliers push back
A negative review notes that rounded percentage markups are not being applied correctly and that decimal rates are transmitted to the PMS. This sugges... A negative review notes that rounded percentage markups are not being applied correctly and that decimal rates are transmitted to the PMS. This suggests integration accuracy matters because small pricing errors can create operational friction and require support follow-up.
Ranks higher for
Unique capabilities
It depends on your requirements. Lighthouse Performance and Scoreboard by Duetto share many core Business Intelligence features, but each has unique capabilities. Lighthouse Performance offers 75 verified integration partners, while Scoreboard by Duetto offers 91. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lighthouse Performance leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lighthouse Performance: No. Scoreboard by Duetto: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lighthouse has an HT Score of 100 and Duetto has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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