LIKE MAGIC (Staff App) vs. Lodgistics:
Which Is Right for You?

The Decision

Choosing between LIKE MAGIC (Staff App) and Lodgistics hinges on your hotel’s operational priorities and team needs. Both products aim to streamline staff collaboration, but they approach this goal differently—LIKE MAGIC offers an all-in-one guest-centric platform, while Lodgistics specializes in detailed task and maintenance management.

Your team needs a solution that fits your hotel's size, segment, and existing tech stack. Do you prioritize a comprehensive guest experience platform or a robust operations management tool?

Is LIKE MAGIC or Lodgistics Better for Hotels?

LIKE MAGIC and Lodgistics serve distinct hotel operation needs, making their suitability vary by your hotel's size and focus. LIKE MAGIC’s core strength lies in automating the entire guest journey, from booking to post-stay, with deep integrations into PMS and access systems, and boasts a high review count (16 reviews) with recent feedback. Lodgistics, with 71 reviews and a focus on internal communication, maintenance, and task management, is more established in the hotel operations space.

While LIKE MAGIC is praised for its automation, integration, and guest engagement features, Lodgistics shines in facilitating internal communication, work order tracking, and preventive maintenance. Do you need a platform to elevate guest experiences, or one to refine your back-of-house operations?

LIKE MAGIC vs Lodgistics: Which Should Your Hotel Choose?

If your hotel needs a digital platform that automates the guest journey and reduces administrative burdens, go with LIKE MAGIC. Its high overall rating (0/5) is less relevant compared to its 99% likelihood to recommend and recent reviews highlighting operational efficiency, especially for extended stays and boutique hotels.

On the other hand, if your hotel requires detailed staff collaboration, maintenance workflows, and internal communication, Lodgistics offers a more proven track record (75.66/100 HTR score) with extensive features like work order management, preventive maintenance, and quality assurance, favored by larger branded hotels.

In summary, choose LIKE MAGIC if guest experience automation is your priority. Opt for Lodgistics if operational control and staff collaboration are more critical.

Is LIKE MAGIC or Lodgistics Easier to Use?

LIKE MAGIC has a near-perfect ease of use rating (5/5, based on limited but recent reviews), with users praising its intuitive interface and quick onboarding. Its recent reviews also indicate a smooth adoption process and high staff engagement, making it ideal for hotels wanting minimal training.

Lodgistics has a slightly lower but still strong rating (4.75/5), with users appreciating its straightforward navigation and ease of managing maintenance and communication. However, some feedback points to occasional slow performance and minor bugs, potentially affecting staff productivity.

Edge: LIKE MAGIC.

Which Has Better Features: LIKE MAGIC or Lodgistics?

LIKE MAGIC offers 4 features exclusive to it, including File Library Support, Automated Replies, Message Templates, and an Open API, all enhancing communication and integration flexibility. Lodgistics provides 10 unique features, like Inspection, Deep Cleaning, Preventative Maintenance, Asset Tracking, and Meter Reading, tailored to operations and maintenance.

Lodgistics’s extensive feature set makes it suitable for hotels prioritizing internal task management and quality assurance. LIKE MAGIC’s features focus on guest engagement, digital check-ins, and seamless integrations.

Edge: Lodgistics.

Which Has Better Customer Support: LIKE MAGIC or Lodgistics?

LIKE MAGIC scores a 4.88/5 for customer support, with recent reviews emphasizing quick responses and helpful onboarding. Users mention that LIKE MAGIC’s support team is responsive and proactive, making implementation smoother.

Lodgistics also earns a 4.88/5, with users praising its prompt assistance, though some note occasional support delays. Both excel in support quality, but LIKE MAGIC’s more recent reviews and higher user ratings reinforce its leadership here.

Edge: LIKE MAGIC.

Which Has More Integrations: LIKE MAGIC or Lodgistics?

LIKE MAGIC integrates with 10 verified partners, including major players like Oracle Hospitality, Mews, SALTO Systems, and Adyen, offering extensive connections to PMS, access, and payment systems. Lodgistics connects with only 2 verified partners, sharing Oracle Hospitality, limiting its integration ecosystem.

If seamless connectivity with multiple systems is vital, LIKE MAGIC provides a broader and more flexible integration landscape. Lodgistics’s fewer integrations may restrict its utility in hotels with complex tech stacks.

Edge: LIKE MAGIC.

Which Do Hoteliers Rate Higher: LIKE MAGIC or Lodgistics?

Lodgistics has an overall high rating of 4.82/5 from 71 reviews, with recent feedback highlighting its ease of use, communication improvements, and maintenance management. It is favored by branded hotels (average rating 4.7/5 from 8 reviews) across North America.

LIKE MAGIC, with only 16 reviews but a perfect 5/5 rating, is valued for its innovative automation and guest experience enhancements, especially among boutique and extended-stay hotels. Its recent reviews are scarce but highly positive.

Edge: Lodgistics.

How Much Do LIKE MAGIC and Lodgistics Cost?

LIKE MAGIC’s pricing starts at $1,100 per month, with no freemium or trial options, positioning it as a premium investment. Lodgistics charges $200 per month, with no mention of trial periods, making it more budget-friendly.

Your choice depends on your budget and the scope of features needed. LIKE MAGIC offers extensive automation and integrations at a higher price point, while Lodgistics provides essential operational tools more affordably.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels that aim to automate the entire guest journey, from booking to check-out.
• Hotels with a focus on improving guest satisfaction through digital solutions.
• Hotels seeking to reduce staffing needs and operational costs.
• Hotels with existing PMS and access system integrations.
• Hotels that want to streamline communication and service delivery.

Not ideal if your hotel prioritizes internal maintenance or has a small operation with minimal guest-facing technology needs.

What Type of Hotel Should Use Lodgistics?

• Hotels that need detailed staff collaboration, maintenance, and work order management.
• Hotels focused on internal communication and operational efficiency.
• Branded hotels or properties with complex maintenance schedules.
• Hotels wanting to improve guest satisfaction through reliable, internal processes.
• Hotels with multiple departments requiring task tracking and quality assurance.

Not ideal if your hotel needs extensive guest engagement tools or automated guest experience platforms.

Lodgistics vs LIKE MAGIC: The Bottom Line for Hotels

Lodgistics and LIKE MAGIC target different hotel operation facets. Lodgistics excels in internal staff communication, maintenance, and task management, making it suitable for hotels seeking detailed operational oversight. LIKE MAGIC offers a broader guest-focused platform, automating the entire guest journey and integrating with PMS and access systems.

Choose LIKE MAGIC if your hotel seeks to elevate guest experiences, automate workflows, and integrate deeply with existing tech. If your primary goal is to improve staff collaboration, maintenance workflows, and internal communication, Lodgistics is the better choice—especially given its higher overall reviews and established presence.

In conclusion, for hotels that value automation, guest engagement, and broad integrations, LIKE MAGIC is the stronger pick with recent, high-volume reviews supporting its effectiveness. For those prioritizing internal operations, maintenance, and staff communication, Lodgistics offers a proven, highly-rated solution.