LIKE MAGIC vs. Yammer: Which is a Better Fit?

Ratings Summary

HT Score

LIKE MAGIC (Staff App)

unranked

Yammer

unranked

Popularity

LIKE MAGIC (Staff App)

13 verified reviews

Yammer

4 verified reviews

Likelihood to Recommend

LIKE MAGIC (Staff App)

99%

Yammer

58%

Ease of Use

LIKE MAGIC (Staff App)

Yammer

2.6

ROI

LIKE MAGIC (Staff App)

4.9

Yammer

3.8

Implementation

LIKE MAGIC (Staff App)

Yammer

Not enough data available

Customer Support

LIKE MAGIC (Staff App)

4.8

Verified Customer Support

Yammer

3.5

Verified Customer Support

Certificate of Excellence

LIKE MAGIC (Staff App)

Yammer

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests

Message Templates

Create and have a library of templated messages for frequent requests

Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

LIKE MAGIC (Staff App)

Task Management

Work Prioritization
File Library Support (images, documents and videos)
Asset Tracking
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Inspection
Deep cleaning
Preventative maintenance module
Real time task tracking
Virtual logbook
Lost & found module
Late checkouts

Messaging & Collaboration

Message Routing
Team goal setting (e.g. rewards sign-ups, satisfaction)
In app translation
Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard
Multi-property portfolio monitoring
Print old records
Meter Reading
Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests
Message Templates

Create and have a library of templated messages for frequent requests
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Yammer

Task Management

Work Prioritization
File Library Support (images, documents and videos)
Asset Tracking
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Inspection
Deep cleaning
Preventative maintenance module
Real time task tracking
Virtual logbook
Lost & found module
Late checkouts

Messaging & Collaboration

Message Routing
Team goal setting (e.g. rewards sign-ups, satisfaction)
In app translation
Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard
Multi-property portfolio monitoring
Print old records
Meter Reading
Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests
Message Templates

Create and have a library of templated messages for frequent requests
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

LIKE MAGIC

vs.

Yammer

vs.

Take recommendations quiz

Customers

Top 3 Segments

LIKE MAGIC (Staff App)

Extended Stay & Serviced Apartments - 54%

City Center Hotels - 15%

Boutiques - 15%

Yammer

Other - 75%

Branded Hotels - 25%

Resorts - 0%

Featured clients

LIKE MAGIC (Staff App)

LIKE MAGIC doesn’t have any featured brands available

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Pricing Available By Request

Yammer has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

LIKE MAGIC (Staff App)

Above Average

Yammer

Pricing Available By Request

Custom Price Quote

LIKE MAGIC

vs.

Yammer

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

LIKE MAGIC (Staff App)

A truly seamless platform

Digital Product Lead from Sydney (Australia)

Yammer

Yammer was a corporate decision that we are now part of

General Manager from (Turkey)

Most Positive Review

LIKE MAGIC (Staff App)

Streamlined Operations and Satisfied Guests – LIKE MAGIC Delivers

CEO

Yammer

Yammer was a corporate decision that we are now part of

General Manager from (Turkey)

Most Critical

LIKE MAGIC (Staff App)

Streamlined Operations and Satisfied Guests – LIKE MAGIC Delivers

CEO

Yammer

I feel like Accor forced this but never gave us the processes to succeed

GM from Cairns City (Australia)

References

LIKE MAGIC (Staff App)

LIKE MAGIC doesn’t have any references available

General Info

Screenshots

Yammer doesn't have any screenshots

Integrations

LIKE MAGIC (Staff App)

Hotel Keyless Entry Systems (2) Property Management Systems (2) Direct Booking Tools (1)

View all integrations (7)

Yammer

Yammer doesn't have any integrations

Recent Company Updates

LIKE MAGIC (Staff App)

LIKE MAGIC doesn’t have any recent company updates

LIKE MAGIC (Staff App)

LIKE MAGIC doesn’t have any recent articles

Yammer

Yammer doesn’t have any recent articles