LiveRez vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 15, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

LiveRez shines .

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does LiveRez Compare to RoomRaccoon PMS?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 0 209

What Are the Pros and Cons of LiveRez vs RoomRaccoon PMS?

After analyzing 209 verified reviews, LiveRez users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

LiveRez RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

LiveRez vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment LiveRez RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment LiveRez RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment LiveRez RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's efficiency, revenue, and guest experience. Both LiveRez and RoomRaccoon aim to simplify operations, but they cater to different hotel profiles and operational needs. LiveRez specializes in vacation rentals and offers a comprehensive management suite, while RoomRaccoon targets independent hoteliers with an all-in-one cloud platform. Which one aligns better with your hotel's goals?

Is LiveRez or RoomRaccoon Better for Hotels?

LiveRez and RoomRaccoon tackle the core challenge of managing reservations and guest communication, yet they diverge in scope and user focus. LiveRez, designed for vacation rental managers, offers a broad set of tools for managing multiple properties, owner portals, and marketing automation. RoomRaccoon, however, integrates PMS, channel management, booking engine, and revenue tools tailored for small to medium hotels. Is your property more vacation rental-focused or hotel-centric?

Additionally, LiveRez has no recent reviews or high ratings, with no active user feedback, making it difficult to assess its current performance. RoomRaccoon, with 169 reviews and a recent surge of positive feedback, provides more reliable insights into usability and support. Do you need a proven, reviewed platform or are you exploring options without recent data?

RoomRaccoon vs LiveRez: Which Should Your Hotel Choose?

If your hotel is an independent property or small hotel seeking an intuitive, all-in-one cloud platform, RoomRaccoon is the clear choice. It offers extensive features like a booking engine, channel manager, guest CRM, and dynamic pricing, suited for hotels aiming for automation and revenue growth. Conversely, if your focus is strictly vacation rentals or managing multiple units with owner portals, LiveRez might be worth exploring—though lacking current review data.

Given the strength of recent reviews, RoomRaccoon’s high overall rating (4.88/5) and 94% likelihood to recommend make it the more dependable option for small hotel operators. Do you prioritize a verified, highly-rated platform or one that might require further validation?

Is RoomRaccoon or LiveRez Easier to Use?

RoomRaccoon boasts a user-friendly interface rated 4.74/5, with many reviews highlighting its intuitive design and straightforward onboarding process that makes staff adoption quick. LiveRez, with a 0/5 rating, offers no recent feedback on ease of use, which raises concerns about its current user experience. Based on available data, Edge: RoomRaccoon.

Furthermore, recent reviews of RoomRaccoon praise its simple workflows, automated guest communication, and easy management of reservations, minimizing staff training time. Does your team need a system with proven usability and fast onboarding? If so, RoomRaccoon is the safer bet.

Which Has Better Features: LiveRez or RoomRaccoon?

RoomRaccoon features an extensive suite with 51 capabilities including a channel manager, revenue management, booking engine, guest CRM, integrated payment, and more. LiveRez, in contrast, offers no specific features listed, indicating a lack of detailed functionality or a limited feature set. The sheer volume and diversity of RoomRaccoon’s features give it a distinct edge.

Hoteliers value RoomRaccoon’s automation tools, dynamic pricing, multi-channel distribution, and guest management—features that are absent or unlisted in LiveRez. For a hotel seeking a rich, integrated management platform, Edge: RoomRaccoon.

Which Has Better Customer Support: LiveRez or RoomRaccoon?

RoomRaccoon’s support scores 4.53/5, with recent reviews praising their responsiveness and helpfulness. Customers mention quick assistance, especially during onboarding, and appreciate the proactive approach to feedback. LiveRez, with no recent reviews or support ratings, provides no current data to evaluate.

Given the high praise and recent positive mentions, Edge: RoomRaccoon. Reliable support is crucial for smooth operations, especially during busy seasons or system issues.

Which Has More Integrations: LiveRez or RoomRaccoon?

RoomRaccoon integrates with 88 verified partners, including major hospitality tools like Sage, RevControl, Paxxio, and multiple channel partners, offering extensive flexibility. LiveRez, with zero verified partners listed, appears to lack integration options or has limited connectivity.

For hotels relying on a broad ecosystem of software, RoomRaccoon’s robust integrations streamline workflows and reduce manual tasks. Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: LiveRez or RoomRaccoon?

RoomRaccoon’s overall rating of 4.88/5 from 169 reviews far surpasses LiveRez’s 0/5. Hoteliers, especially small independent operators and boutique hotels, frequently praise RoomRaccoon for its usability, automation, and support, with recent reviews emphasizing its value.

LiveRez’s lack of reviews and ratings indicates little recent feedback, making RoomRaccoon the clear favorite. If user satisfaction metrics matter, Edge: RoomRaccoon.

How Much Do LiveRez and RoomRaccoon Cost?

LiveRez does not list pricing publicly, suggesting a custom quote approach or limited offerings. RoomRaccoon charges a $1,000 base fee, with no mention of monthly fees or additional costs—implying a straightforward pricing model.

For budget-conscious hotels or smaller properties, the transparent pricing of RoomRaccoon makes it easier to forecast costs. Without clear data on LiveRez, it's safer to assume RoomRaccoon offers better value and clarity.

What Type of Hotel Should Use LiveRez?

  • Hotels that primarily operate vacation rentals, multiple-unit properties, or complex owner management.
  • Teams that need a dedicated vacation rental management system with owner portals.
  • Not ideal if you seek a modern, all-in-one hotel PMS with extensive automation and high user ratings.

LiveRez is suited for vacation rental managers who prioritize property-specific features, though the lack of recent reviews raises concerns about ongoing support and stability.

What Type of Hotel Should Use RoomRaccoon?

  • Independent hotels, boutique properties, bed & breakfasts, and small resorts aiming for an integrated management solution.
  • Teams seeking to automate reservations, guest communication, revenue management, and online check-ins.
  • Not ideal if your hotel is large-scale, requiring enterprise-level systems or advanced property management features.

RoomRaccoon suits small to medium-sized hotels looking for simplicity, automation, and strong support, especially given its recent excellent reviews and feature set.

RoomRaccoon vs LiveRez: The Bottom Line for Hotels

RoomRaccoon, with its 169 recent reviews and high ratings, is a well-supported, feature-rich platform that genuinely meets the needs of small hotels and independents. Its extensive integrations, automation tools, and user-friendly design make it a reliable choice for streamlining operations and boosting revenue.

LiveRez appears to be geared towards vacation rental managers with complex property portfolios, but its lack of recent data and reviews makes its current performance uncertain. If your hotel is a small independent or boutique property, RoomRaccoon’s proven track record and comprehensive features make it the better decision.

For hotels seeking a tested, highly-rated platform that improves operational efficiency and guest experiences, RoomRaccoon stands out as the clear leader. Only consider LiveRez if your core focus is vacation rentals and you are prepared to validate its current capabilities independently.

How Much Do LiveRez and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

LiveRez RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does LiveRez Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, LiveRez and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature LiveRez RoomRaccoon RoomRaccoon
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: LiveRez vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
LiveRez

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
LiveRez

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
LiveRez

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

LiveRez vs RoomRaccoon: The Bottom Line

LiveRez
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About LiveRez vs RoomRaccoon PMS

Can LiveRez replace RoomRaccoon PMS?

It depends on your requirements. LiveRez and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. LiveRez offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do LiveRez or RoomRaccoon PMS offer a free plan?

LiveRez: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank LiveRez and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. LiveRez has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information