The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodging System shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, Lodging System users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
Lodging System
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Lodging System
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
| Segment |
Lodging System
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| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
| Segment |
Lodging System
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| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel's operations, revenue, and guest experience. Lodging System by Lodging System and roommaster PMS are both designed to streamline hotel management, but they diverge significantly in features, market presence, and user feedback. Lodging System’s lack of recent reviews and low ratings contrast sharply with roommaster’s well-established reputation and active user base.
Are you prioritizing a system proven in the market with extensive features and strong support, or are you considering a newer platform still building its reputation? The answer depends on your hotel’s size, operational complexity, and specific needs.
Lodging System aims to be an all-in-one platform, integrating core hotel functions like CRM, booking engine, and distribution, but it currently lacks verified reviews and global presence. Its offerings are broad, but without recent customer feedback or a proven track record, it’s challenging to assess its real-world performance.
In contrast, roommaster PMS boasts over 83 reviews, with 17 recent ones from the last six months, giving you a clearer picture of current user satisfaction. Its 4.33-star rating and 91% likelihood to recommend underscore its market acceptance. If your hotel needs a reliable, well-supported system with proven features, roommaster’s recent reviews favor choosing it.
Are you comfortable with an untested system, or do you prefer one with verified, recent feedback demonstrating real performance?
If your hotel operates in North America, needs extensive integration, and values proven support and features, roommaster is the clear choice. It’s suitable for a wide range of hotel types—from boutique to resorts—and has a track record of improving operational efficiency.
Lodging System might appeal if you prioritize a simplified, all-in-one approach at a low cost, but its lack of recent reviews and verified customer satisfaction make it less reliable for critical operations. For hotels aiming for stability, scalability, and support, roommaster’s established reputation makes it the safer pick.
If your hotel requires extensive automation, integrations, and real-time reporting, go with roommaster. If your needs are modest and you’re willing to risk less proven software, Lodging System could be considered.
Based on current ratings, roommaster scores a 4.22/5 for ease of use, with reviews highlighting its intuitive interface, simple reservation management, and straightforward onboarding. Users praise its cloud accessibility, which allows staff to access information from anywhere easily.
Lodging System, however, has no available user ratings or recent reviews, leaving its usability unverified. Without concrete user feedback, it’s impossible to determine how easily your team can adopt Lodging System.
Edge: roommaster.
roommaster offers over 60 features, including channel management, revenue optimization, guest communication, online check-in/out, guest profiles, and integrated POS, making it a comprehensive solution for mid-sized to large hotels. Its extensive features support automation and detailed reporting, reducing manual work and errors.
Lodging System lacks verified feature data and only claims to provide core hotel management functions. Without concrete evidence of feature depth or uniqueness, it’s hard to evaluate its capabilities against roommaster’s extensive offerings.
Edge: roommaster.
roommaster’s reviews indicate a generally positive support experience, with a 4.25/5 support rating and praise for quick responses and troubleshooting. Some users mention the support team’s knowledge and helpfulness, though a few note inconsistencies.
Lodging System provides no recent reviews or support ratings, making it impossible to assess customer service quality. Given the active and recent reviews for roommaster, it clearly has a more visible support reputation.
Edge: roommaster.
roommaster boasts 56 verified integrations, including popular channel managers, POS systems, and marketing tools. Its extensive partner network allows seamless connectivity with existing hotel systems, reducing operational silos.
Lodging System reports no verified integrations, which limits its compatibility and flexibility. For hotels that rely on multiple software tools, roommaster’s broader integration options are a significant advantage.
Edge: roommaster.
roommaster’s 83 reviews, with a 4.33/5 overall rating and recent positive feedback, show a high level of satisfaction across various hotel segments, especially boutique hotels, resorts, and motels. Its recent reviews emphasize operational efficiency and strong support.
Lodging System has no reviews or ratings, so no current hotelier feedback supports its effectiveness or satisfaction levels.
Edge: roommaster.
Lodging System does not publicly share pricing details, which suggests it may offer custom quotes or is still developing its market presence. In contrast, roommaster charges a fixed $500 monthly fee, with no mention of additional costs or implementation fees in the available data.
If predictable costs are a priority, roommaster’s transparent pricing provides clarity, whereas Lodging System’s unknown pricing could be a barrier.
Not ideal if your hotel needs extensive automation, integrations, or proven support, as Lodging System currently lacks verified reviews and advanced features.
Not ideal if your hotel is very small, operates on a tight budget, or primarily needs a simple, standalone system without extensive integrations.
The core difference is that roommaster is an established, reviewed, and globally supported PMS with a broad feature set and active customer base, whereas Lodging System is newer with no recent reviews or verified integrations.
Choose roommaster if you need a proven platform with strong support, extensive features, and reliable updates. Its recent reviews and high satisfaction scores make it a safer choice for hotels that rely on operational stability and growth.
Lodging System might be suitable for properties looking for a basic, budget-friendly solution without the need for extensive integrations or proven support, but the lack of recent feedback makes this a riskier option.
If your hotel values stability, support, and comprehensive features backed by current user reviews, go with roommaster. If you’re experimenting with a new, less proven platform and your operations are simple, Lodging System might be worth considering—though caution is advised.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
Lodging System
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| Starting Price | — | From $500/mo |
According to HTR's product database, Lodging System and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
Lodging System
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
Lodging System
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
Lodging System
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lodging System and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. Lodging System offers 0 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodging System: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodging System has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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