Lodging System vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 15, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Lodging System shines .

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Lodging System Compare to RoomRaccoon PMS?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 0 209

What Are the Pros and Cons of Lodging System vs RoomRaccoon PMS?

After analyzing 209 verified reviews, Lodging System users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

Lodging System Lodging System RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

Lodging System vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Lodging System Lodging System RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment Lodging System Lodging System RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment Lodging System Lodging System RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing a property management system (PMS) is pivotal for your hotel’s success, particularly when balancing ease of use, features, support, and cost. Lodging System promises integrated operations but offers no reviews or recent feedback, which makes its viability uncertain. RoomRaccoon, on the other hand, has accumulated 169 reviews with recent feedback and a high overall rating, indicating more reliable performance and customer satisfaction. Which system will truly meet your needs?

Both products aim to streamline hotel management, but their approaches and maturity differ significantly. Lodging System claims an all-in-one platform, yet lacks evidence of recent user feedback, while RoomRaccoon’s proven track record highlights a comprehensive, well-reviewed platform. Are you ready to prioritize proven customer satisfaction and recent performance?

Is Lodging System or RoomRaccoon Better for Hotels?

Lodging System positions itself as a comprehensive solution, integrating PMS, CRM, POS, and channel distribution. However, the absence of recent reviews or a large user base raises questions about its current performance and reliability. RoomRaccoon, with over 169 reviews and recent activity (5 reviews in the last six months), confirms its active presence and consistent user feedback, making it a more dependable choice.

While Lodging System offers core functionalities, the lack of recent validation means your team might face unanticipated issues or limited support. RoomRaccoon’s ongoing updates, recent reviews, and high recommendation rate (94%) demonstrate its ability to adapt and satisfy small to medium-sized hotels. Do you prefer a system with proven recent user satisfaction?

RoomRaccoon vs Lodging System: Which Should Your Hotel Choose?

If your hotel operates in Europe or North America and needs a flexible, user-friendly platform with a broad feature set, RoomRaccoon is the clear choice. Its extensive features—channel management, booking engine, revenue management, automation, and guest CRM—are backed by high ratings (overall 4.88/5) and recent reviews. It suits independent hotels, boutique properties, and small chains seeking automation and revenue growth.

Lodging System, with no current reviews or verified regional presence, might appeal to hotels looking for a basic, all-in-one option without a proven track record. If your priorities are cost and simplicity and you’re willing to accept uncertainty, it could be considered, but RoomRaccoon’s established presence and positive feedback strongly favor it for most hoteliers.

Is Lodging System or RoomRaccoon Easier to Use?

RoomRaccoon receives a 4.74/5 ease-of-use rating, with reviews praising its intuitive interface, quick onboarding, and minimal staff training requirements. Users report that managing reservations and automating guest communication is straightforward, with some noting that the system’s mobile app further enhances usability.

Lodging System has a 0/5 rating, indicating no available recent user feedback on ease of use, which raises concerns. Without current reviews, it’s difficult to assess how user-friendly or accessible the platform is for your team. Edge: RoomRaccoon.

Which Has Better Features: Lodging System or RoomRaccoon?

RoomRaccoon outshines Lodging System by offering 51 unique features, including a channel manager, revenue management, booking engine, automated night audit, guest CRM, online check-in, and a mobile app. It also provides automation tools like guest communication, dynamic pricing, and integrated payment processing, making daily operations more efficient.

Lodging System offers no listed features beyond the PMS, CRM, and POS, with no verified integrations or advanced tools. Its lack of detailed features makes it less versatile for hotels looking to scale or automate their processes. Edge: RoomRaccoon.

Which Has Better Customer Support: Lodging System or RoomRaccoon?

RoomRaccoon’s support and onboarding are rated 4.61/5, with reviews citing quick, helpful responses and ease of onboarding. Users consistently mention that the support team is eager to assist and resolve issues promptly, which facilitates smoother operations.

Lodging System’s support score is unlisted, and with no recent reviews, it’s impossible to gauge current support quality. Given RoomRaccoon’s reputation and recent positive feedback, it’s clearer which system offers more reliable customer service. Edge: RoomRaccoon.

Which Has More Integrations: Lodging System or RoomRaccoon?

RoomRaccoon boasts 88 verified integrations, including partners like Sage, RevControl, and Paxxio, along with a marketplace of 88 integrations. These integrations allow your hotel to connect with payment gateways, accounting, and other operational tools, enhancing flexibility.

Lodging System has no verified partners listed, limiting its ability to connect with other systems or expand functionality. For hotels seeking a versatile and connected platform, RoomRaccoon’s integration ecosystem is a decisive advantage. Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Lodging System or RoomRaccoon?

RoomRaccoon receives an overall rating of 4.88/5 from 169 reviews, with recent feedback emphasizing ease of use, automation, and support. The high rating and positive comments indicate strong satisfaction among its user base, especially among small and boutique hotels.

Lodging System’s rating is 0/5, with no reviews or recent feedback, making it impossible to determine user sentiment. The clear choice based on ratings and reviews is RoomRaccoon. Edge: RoomRaccoon.

How Much Do Lodging System and RoomRaccoon Cost?

Lodging System does not list any pricing details, leaving potential buyers uncertain about costs. RoomRaccoon charges $1,000 upfront, with no mention of ongoing fees or additional charges, which simplifies budgeting.

Without transparent pricing from Lodging System, RoomRaccoon’s clear and published fee structure makes it easier to evaluate value. For most hotels, this transparency supports a more informed decision.

What Type of Hotel Should Use Lodging System?

  • Hotels that prioritize a simple, all-in-one platform without complex features.
  • Small properties seeking basic PMS, CRM, and POS functionalities.
  • Hotels with limited regional needs, especially outside of active markets, given Lodging System’s unclear market presence.
  • Teams that want to avoid ongoing costs and prefer a one-time solution (if available).

Not ideal if:

  • Your hotel relies heavily on integrations or automation.
  • You operate in regions where Lodging System is not verified.
  • You need recent reviews or proven customer support.

What Type of Hotel Should Use RoomRaccoon?

  • Independent hotels and boutique properties looking for an easy-to-use, integrated PMS.
  • Hotels seeking tools for revenue management, dynamic pricing, and automation.
  • Small to medium-sized hotels in Europe, North America, or Africa that value verified support and regular updates.
  • Teams aiming to increase direct bookings and reduce reliance on OTAs.

Not ideal if:

  • You manage a large hotel or chain requiring highly advanced, enterprise-level solutions.
  • Your hotel operates outside RoomRaccoon’s primary regions (Europe, Africa, North America).
  • You prefer a system with no recent reviews or proven ongoing support.

RoomRaccoon vs Lodging System: The Bottom Line for Hotels

RoomRaccoon’s proven track record, extensive feature set, and recent high ratings make it the stronger choice for most independent hotels and small chains. Its high user satisfaction, integrations, and support ensure your team can operate efficiently and scale with confidence.

Lodging System presents a less certain option, with no recent reviews or verified market presence, making it a risky choice. If you want a reliable, well-supported, and feature-rich PMS, RoomRaccoon should be your first consideration.

For hotels seeking a modern, all-in-one platform with proven success and active support, RoomRaccoon is the clear winner. Lodging System might appeal only to those with very specific, limited needs or existing arrangements, but the lack of recent validation is a concern.

How Much Do Lodging System and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Lodging System Lodging System RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does Lodging System Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, Lodging System and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Lodging System Lodging System RoomRaccoon RoomRaccoon
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: Lodging System vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Lodging System Lodging System

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
Lodging System Lodging System

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
Lodging System Lodging System

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

Lodging System vs RoomRaccoon: The Bottom Line

Lodging System
Lodging System
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Lodging System vs RoomRaccoon PMS

Can Lodging System replace RoomRaccoon PMS?

It depends on your requirements. Lodging System and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Lodging System offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Lodging System or RoomRaccoon PMS offer a free plan?

Lodging System: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Lodging System and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodging System has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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