The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
LodginGO shines .
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, LodginGO users most value its , while MyStay users highlight customization and flexibility, communication with guests, efficient check-in process. Click any theme to see what reviewers say.
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Customization and Flexibility
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Communication with Guests
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Efficient Check-In Process
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Contactless Services
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Integration with PMS
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #6 17 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #11 13 reviews |
| Large (75-199 rooms) ▾ | — | #11 6 reviews |
| X-Large (200+ rooms) | — | #12 2 reviews |
By Property Type
| Segment |
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| Boutique ▾ | — | #11 14 reviews |
| Luxury ▾ | — | #13 12 reviews |
| Branded / Chain ▾ | — | #10 13 reviews |
| Extended Stay ▾ | — | #7 6 reviews |
By Region
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| North America | — | #16 1 reviews |
| Europe ▾ | — | #5 36 reviews |
| Asia Pacific | — | #11 1 reviews |
| Middle East | — | #8 1 reviews |
When evaluating upselling platforms, your team needs a solution that not only increases revenue but also integrates smoothly with your existing operations. LodginGO and MyStay are both designed to enhance guest engagement and optimize ancillary sales, but they approach these goals differently. LodginGO focuses on simplifying the accommodations process, while MyStay offers a broader suite of features centered around guest communication and upselling.
Given the limited data on LodginGO’s recent performance—no recent reviews and a score of 0/5—your confidence in its current effectiveness is minimal. Conversely, MyStay boasts 41 recent reviews, a high overall rating of 4.82/5, and a 9.59/5 NPS score, making it the more robust choice today.
LodginGO is positioned as a platform that aims to attract walk-in guests and optimize occupancy through last-minute offers, primarily targeting properties in Europe. Its core strength lies in AI-driven review insights and operational tools designed to streamline the booking process. However, the absence of recent reviews and a zero score signals a lack of current user validation.
MyStay, on the other hand, is a contactless and upselling system with a global presence covering 17 countries and a diverse hotel segment base. Its key features include automated guest communication, online check-in/out, personalized offers, and extensive integrations. The recent, plentiful reviews indicate active use and ongoing improvements, making MyStay a more reliable choice for hoteliers seeking proven solutions.
Are you looking for a platform with a broad feature set and active user feedback? If so, MyStay clearly outperforms LodginGO based on current data.
If your hotel needs a comprehensive guest engagement platform with strong automation, personalized communication, and multiple integrations, MyStay is the clear choice. It’s suitable for a variety of hotel types — from boutique to serviced apartments — and has proven success in increasing revenue through targeted upselling.
LodginGO may appeal if your focus is on last-minute occupancy and simplified operations within Europe, but without recent validation, it’s hard to recommend as your primary upselling solution. For most hotels looking for a trusted, well-reviewed platform, MyStay’s extensive feature set and recent positive reviews make it the smarter pick.
MyStay scores an impressive 4.85/5 for ease of use, with reviews praising its intuitive interface and seamless PMS integration. Users highlight that the platform simplifies guest communication and onboarding, with many mentioning quick setup and ease of staff adoption.
LodginGO, with a rating of 0/5, offers no recent feedback on usability, which raises concerns about its current user experience. Its lack of recent reviews makes it difficult to assess whether it is as easy to adopt as MyStay.
Edge: MyStay.
MyStay provides nine unique features not found in LodginGO, including guest segmentation, multi-channel messaging, ancillary product merchandising, and A/B testing. These tools enable targeted marketing and personalized guest experiences, boosting ancillary revenue.
LodginGO offers no exclusive features beyond basic accommodations management, according to available data. Its limited feature set restricts its ability to offer the same level of targeted upselling or personalized marketing as MyStay.
Edge: MyStay.
MyStay’s support and onboarding ratings are both 4.85/5, with reviews emphasizing its responsiveness and ongoing assistance. Users often comment on the helpfulness of the support team and smooth onboarding process.
LodginGO, with a support score of 0/5 and no recent reviews, provides no current insight into its support quality. This lack of recent user feedback suggests it may not be as dependable in customer service.
Edge: MyStay.
MyStay integrates with 30 verified partners, including prominent PMS and channel managers like Priority Software, Kwentra, and WuBook. These connections facilitate streamlined operations and richer guest experiences.
LodginGO has no verified integrations, limiting its ability to connect with other systems and potentially complicating your hotel’s tech stack.
Edge: MyStay.
With 41 recent reviews and a 4.82/5 rating, hoteliers highly value MyStay’s ease of use, support, and features. Properties in various segments — especially serviced apartments and boutique hotels — report strong satisfaction and tangible revenue gains.
LodginGO, lacking recent reviews and with a score of 0, offers no current indication of hotel satisfaction or performance.
Edge: MyStay.
LodginGO does not publish any pricing information, suggesting it may not have a clear or current pricing model. This opacity can hinder budget planning.
MyStay charges a flat rate of $400 per month, with no setup or implementation fees. Its transparent pricing helps you evaluate ROI and plan expenses confidently.
Not ideal if:
Not ideal if:
LodginGO and MyStay are designed to help hotels boost revenue through guest engagement, but their current states differ dramatically. LodginGO appears inactive or unsupported, with no recent reviews or validation, making it unsuitable for hotels seeking reliable, proven upselling tools today.
MyStay, with a strong recent review presence and high ratings, offers a comprehensive, easy-to-use platform that enhances guest experience and revenue. It’s the logical choice for hoteliers who want a trusted solution with measurable results.
Choose LodginGO only if your hotel operates in Europe with a last-minute occupancy focus and a preference for minimal features. For most hotels seeking a modern, validated upselling platform, MyStay’s extensive features and active user feedback make it the clear choice.
According to HTR's product database, LodginGO and MyStay share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| Offer Templates Library | ||
| Room Upgrade Merchandising | ||
| Segmentation |
What hoteliers love
Some users ask for more customization options in automatic messaging and content presentation. They desire greater freedom in editing templates and in... Some users ask for more customization options in automatic messaging and content presentation. They desire greater freedom in editing templates and integrating with multiple hotels or specific PMS systems. Customization in currency based on language and more text editing options are also requested.
Users highlight the ability to effectively communicate with guests before, during, and after their stay. MyStay facilitates automated messaging and th... Users highlight the ability to effectively communicate with guests before, during, and after their stay. MyStay facilitates automated messaging and the sharing of relevant information about accommodation and activities, creating a personalized experience. This feature helps address guest needs promptly and improve overall satisfaction.
MyStay is widely praised for its efficient and fast check-in process. Guests can check-in online before arrival, which saves time and reduces lines at... MyStay is widely praised for its efficient and fast check-in process. Guests can check-in online before arrival, which saves time and reduces lines at the reception. The process includes electronic signatures and ID verification. This feature is especially valued during the pandemic for its contactless capability.
Where hoteliers push back
The integration of MyStay with PMS systems is a critical topic. While many appreciate the integration, some users face difficulties and request smooth... The integration of MyStay with PMS systems is a critical topic. While many appreciate the integration, some users face difficulties and request smoother connections. Better synchronization with PMS could further enhance the usability and convenience of the platform.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. LodginGO and MyStay share many core Upselling Software features, but each has unique capabilities. LodginGO offers 0 verified integration partners, while MyStay offers 30. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
LodginGO: No. MyStay: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. LodginGO has an HT Score of 0 and MyStay has 19. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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