The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodgit Hotelsoftware GmbH shines , with exclusive features like On premise and Guest CRM.
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Guest Communication (SMS Messaging) and Transactional Emails (booking, folios, etc).
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, Lodgit Hotelsoftware GmbH users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | #75 0 reviews | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
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| Boutique ▾ | #79 0 reviews | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | #69 0 reviews | #7 24 reviews |
| Extended Stay ▾ | #53 0 reviews | #11 8 reviews |
By Region
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| North America ▾ | — | #1 386 reviews |
| Europe | #56 0 reviews | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing a property management system (PMS) can transform your hotel's operations, guest experience, and revenue. Lodgit Desk and ThinkReservations both aim to streamline management tasks, but they diverge significantly in user base, feature sets, and market presence. Your choice depends on your hotel's size, location, and specific operational needs—so which one suits your property better?
Lodgit Desk appeals to smaller, multi-property operators, especially in Europe, with its focus on simplicity and cost-effectiveness. ThinkReservations targets primarily North American hotels, especially small to mid-sized inns and B&Bs, with a broader feature set and more recent reviews. Are you ready to find the right fit?
Lodgit Desk offers over a decade of experience and caters to accommodation providers like guesthouses, hostels, and holiday homes, with a focus on affordability and ease of use. ThinkReservations, on the other hand, has a large user base with 356 recent reviews, indicating a more active and engaged customer community, especially in North America.
While Lodgit provides essential reservation functions with its classic booking calendar and multilingual templates, ThinkReservations enhances its core with robust online booking, automated night audits, and integrated guest communication tools. Given the more recent reviews and higher review count, ThinkReservations demonstrates ongoing support and development.
Your team needs a reliable, well-supported PMS? ThinkReservations' recent surge in reviews suggests it is better positioned to meet evolving hotel needs.
If your hotel is a small to midsize property in North America and prioritizes automation, online booking, and channel management, ThinkReservations is the clear choice. It supports most operational tasks with 24/7 support, a user-friendly interface rated 4.82/5, and a host of features like automated night audits and online check-in.
Lodgit Desk is suitable if you operate multiple properties in Europe or value a straightforward, on-premise solution with basic reservation functions. It’s ideal for hotels that want a simple booking calendar and guest communication in multiple languages without extensive online features. For hotels needing a modern, cloud-based PMS with active support, ThinkReservations' larger reviews and recent updates make it a more dependable option.
ThinkReservations scores 4.82/5 for ease of use, with many reviews praising its intuitive interface and quick onboarding. Customers mention that staff adopt it rapidly, with support that is accessible and helpful, making day-to-day management straightforward.
Lodgit Desk, however, receives no recent reviews and scores 0/5 in ease of use, which suggests either a lack of recent updates or limited user feedback. Its interface resembles a traditional reservation book, which may appeal to some but could feel outdated or less adaptable for modern staff.
Edge: ThinkReservations.
ThinkReservations offers 24 features, including online 24/7 support, automated night audits, guest messaging, real-time reporting, integrated payment terminals, and GDPR compliance—features that Lodgit lacks. Lodgit's unique features include guest CRM and an on-premise setup, but its limited feature count (15 shared features plus only 2 exclusive) falls short compared to ThinkReservations’ comprehensive toolkit.
ThinkReservations’ broader feature set and continuous updates give it an edge in supporting daily hotel operations, revenue management, and guest communication. It’s better equipped for hotels seeking automation and integration.
Edge: ThinkReservations.
ThinkReservations boasts a 4.82/5 support rating from 356 reviews, with many users praising its quick, knowledgeable assistance and ongoing development. Customers often say support feels accessible, with some describing it as “like adding another employee” to their team.
Lodgit Desk has no recent reviews, making it difficult to gauge current support quality. Past feedback or lack thereof points to a less active support presence, which could be a concern for hotels needing timely help.
Edge: ThinkReservations.
ThinkReservations integrates with 16 verified partners, including major OTAs like Airbnb, Expedia, and Tripadvisor, plus support for payment processing and digital registration. Lodgit Desk offers no verified integrations, relying instead on modules like channel managers and cash register connections, but lacks the extensive partner network of ThinkReservations.
The ability to connect with various OTAs and management tools is crucial for expanding visibility and streamlining operations. ThinkReservations’ established integrations make it the more flexible choice.
Edge: ThinkReservations.
With 356 recent reviews, ThinkReservations scores a high 4.88/5 overall, predominantly from small and boutique hotels in North America. Its users frequently praise its ease of use, automation, and support, with many stating it's "the best booking system" they've used.
Lodgit Desk, lacking recent feedback, cannot match ThinkReservations’ rating or volume of reviews. Given the recent, detailed reviews, ThinkReservations clearly enjoys higher satisfaction among hoteliers.
Edge: ThinkReservations.
Lodgit Desk does not publish a standard pricing model or trial info, suggesting a custom quote or on-premise licensing fee. ThinkReservations charges a flat $500 monthly fee, with no trial or implementation fees, offering transparent pricing.
The lack of clear pricing for Lodgit could be a barrier, especially for smaller hotels with limited budgets. ThinkReservations’ straightforward, predictable charge simplifies budgeting.
Not ideal if your hotel needs extensive online booking automation, integrations, or cloud-based features, as Lodgit’s capabilities are more limited.
Not ideal if your hotel operates outside North America or prefers an on-premise, low-tech solution without extensive online features.
The core difference lies in their market focus and feature breadth. Lodgit Desk excels in simplicity and localized European support, but its lack of recent reviews and online features makes it less appealing for modern, tech-driven hotels.
ThinkReservations stands out with its active user base, recent reviews, and comprehensive cloud-based features. If your hotel is in North America and you want a system that supports growth, automation, and guest engagement, ThinkReservations is the clear choice.
Choosing Lodgit Desk makes sense if you operate multiple properties in Europe and need a straightforward, on-premise solution. But for most hotels seeking ongoing support, online capabilities, and modern integrations, ThinkReservations is the smarter investment.
Note: This analysis is based solely on the latest reviews, ratings, and feature data provided. Prices and support quality may vary over time.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Lodgit Desk Hotelsoftware and ThinkReservations PMS share 15 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Centralized user & role management | ||
| Cloud based | ||
| Guest CRM | ||
| Guest Communication (SMS Messaging) | ||
| On premise | ||
| Online 24/7 support | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 14 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
Unique capabilities
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lodgit Desk Hotelsoftware and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Lodgit Desk Hotelsoftware offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodgit Desk Hotelsoftware: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgit Hotelsoftware GmbH has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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