The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sphère Informatique shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Sphère Informatique users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Logiciel Chloe by Sphère Informatique and Shiji Daylight PMS hinges on your hotel’s size, geographic focus, and feature needs. Both systems aim to streamline hotel operations, but their strengths and weaknesses differ significantly. Chloe is an obscure player with no recent reviews or ratings, whereas Shiji Daylight PMS boasts a large, recent review base and a high recommendation rate. Does your hotel prioritize a mature, well-supported platform? Or are you exploring a solution with extensive features and global presence? Let’s dig deeper.
Logiciel Chloe by Sphère Informatique has no recent reviews or user feedback, making its real-world performance almost impossible to gauge. In contrast, Shiji Daylight PMS has 32 recent reviews, with a very high 90% likelihood to recommend and a solid 4.63/5 ease of use score. Where Chloe’s lack of data leaves you in the dark, Shiji’s recent, positive reviews suggest a system that hoteliers find intuitive and reliable.
Both products aim to serve hotel operations, but Chloe’s minimal feedback prevents us from understanding its strengths or shortcomings. Shiji Daylight PMS’s detailed reviews focus on usability, feature set, and support, making it the safer, more informed choice for hoteliers seeking a proven platform. Are you comfortable investing in an unreviewed system, or do you prefer a solution with recent, validated user experiences? Consider the data.
If your hotel operates across multiple properties, needs advanced automation, extensive integrations, and a robust feature set, Shiji Daylight PMS is the clear winner. It’s designed for hotels of all sizes but especially benefits larger, multi-property groups that require centralized data and hyper-personalized guest service.
On the other hand, Chloe’s lack of recent reviews and features makes it unsuitable for hotels seeking a proven, scalable PMS. Smaller independent hotels or those in regions where Chloe is more available might consider it, but without recent validation, it’s a risky choice. For most hotels, especially those looking to modernize and scale, Shiji is the more trustworthy option.
Shiji Daylight PMS scores an impressive 4.63/5 for ease of use, driven by its intuitive interface, comprehensive training materials, and smooth onboarding process. Hoteliers praise its user-friendly design, with many noting how quickly new staff adapt and how straightforward daily tasks are to perform.
In comparison, Chloe has no recent reviews or user feedback, so its ease of use can’t be reliably assessed. Without validated ratings, it’s impossible to determine if Chloe’s interface is as accessible. Based on available data, Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, digital registration, automated night audits, guest messaging, and more. It also supports extensive integrations with over 64 partners, including payment and booking engines, EPoS, and advanced analytics.
Chloe, on the other hand, has no listed features or integrations, making it impossible to compare feature depth or breadth. Its lack of recent functionality updates or reviews suggests it may not meet the modern demands of hospitality operations. Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts a 4.53/5 customer support rating, with reviews highlighting its responsive, knowledgeable team and smooth onboarding. Users frequently mention that support helped resolve issues quickly, minimizing operational disruptions.
Chloe has no recent reviews or support ratings available, leaving us without data on its support quality. Without proven support metrics, you risk investing in a platform that may lack reliable assistance. Based on existing ratings, Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including large names like Amadeus, Duetto, and IDeaS. Its extensive API and partner network support seamless connection to booking engines, revenue management, POS, and payment systems.
Chloe has only 11 verified partners, with no details on the scope or quality of integrations. This limited ecosystem could hinder operational efficiency or future expansion. Edge: Shiji Daylight PMS.
Since Chloe has no recent reviews, it cannot be rated or compared. Shiji Daylight PMS’s 32 recent reviews yield a 4.63/5 ease of use and 4.53/5 support ratings, with 90% of hoteliers recommending it. Hotels of all sizes, from boutique to large chains, praise its reliability and comprehensive features.
Small, independent hotels or those in regions where Chloe might be available might consider it, but the lack of recent feedback makes Shiji’s high ratings the clear choice for most hotels. Edge: Shiji Daylight PMS.
Chloe’s pricing details are unavailable, which is common among less-known systems. Shiji Daylight PMS charges $1,200 monthly, with no free tier or trial, but many users perceive its value given its extensive feature set and support.
Without transparent pricing for Chloe, assessing ROI is difficult. For most hotels, Shiji’s predictable, scalable pricing model provides clarity and confidence. Edge: Shiji Daylight PMS.
The core difference is that Shiji Daylight PMS is a mature, feature-rich system with a proven track record, while Chloe remains a largely unreviewed, unvalidated platform. If you want a flexible, widely supported solution with recent positive feedback, Shiji is the clear choice.
Choose Shiji if your hotel values extensive integrations, scalability, and reliable support—especially if you operate multiple properties or need advanced automation. If your hotel is small, regional, or has minimal tech needs—and you’re willing to accept the risk of unproven support—Chloe might be worth exploring, but with caution.
For most hotels aiming for stability, features, and support, Shiji Daylight PMS stands out as the superior choice based on current data and user feedback.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,200/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
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Taxes & Compliance
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| Tax Configuration | ||
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Support & Training
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Food & Beverage
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Spa
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We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Logiciel Chloe and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Logiciel Chloe offers 11 verified integration partners, while Shiji Daylight PMS offers 71. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Logiciel Chloe: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sphère Informatique has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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