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Logiciel Chloe vs. SkyTouch Technology:
Which Is Right for You?
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sphère Informatique shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
How Does Logiciel Chloe Compare to SkyTouch Technology?
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
What Are the Pros and Cons of Logiciel Chloe vs SkyTouch Technology?
After analyzing 123 verified reviews, Sphère Informatique users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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Sphère Informatique vs SkyTouch Technology: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
The Decision
Choosing a property management system (PMS) is critical for your hotel's operations. Sphère Informatique’s Chloe aims to serve real estate managers with AI-driven insights but lacks recent reviews or a broad hotel-centric track record. SkyTouch Technology, however, stands out with a proven, user-friendly cloud-based system that’s been adopted by over 119 hotels, with recent reviews highlighting its ease of use and support. Which platform will best meet your hotel’s needs?
Is Sphère Informatique or SkyTouch Better for Hotels?
Both products claim to streamline property management; however, Sphère Informatique’s Chloe is primarily designed for real estate management, not hotels. SkyTouch is explicitly built for hospitality, with features like reservation management, rate control, and guest profiles, making it more relevant for your hotel. Given that Chloe has no recent hotel reviews and SkyTouch’s user feedback remains current, SkyTouch clearly offers more hotel-specific support.
SkyTouch vs Sphère Informatique: Which Should Your Hotel Choose?
If your hotel needs an easy-to-use, cloud-based PMS with extensive hotel-specific features, go with SkyTouch. Its 119 reviews and 4.64-star ease of use rating in the last six months suggest strong recent performance. Conversely, Sphère Informatique’s Chloe, lacking reviews and a hotel focus, is less suitable unless your primary need is real estate management. For hotels, SkyTouch is the more fitting solution.
Is Sphère Informatique or SkyTouch Easier to Use?
SkyTouch’s ease-of-use rating is 4.64/5, with many reviews praising its intuitive interface and quick onboarding—some users report training new staff takes less than a day. Sphère Informatique’s rating is 0/5, with no recent reviews or user feedback available to assess usability. Based on current data, SkyTouch significantly outperforms in user friendliness.
Which Has Better Features: Sphère Informatique or SkyTouch?
SkyTouch offers 27 distinct features, including online support, housekeeping modules, guest profiles, booking engine, revenue management, and integrated CRS. Sphère Informatique provides no listed features, indicating it lacks the extensive functionality required for hotel operations. For comprehensive hotel management, SkyTouch’s feature set clearly surpasses Chloe’s.
Which Has Better Customer Support: Sphère Informatique or SkyTouch?
SkyTouch’s support scores 4.5/5, with many reviews citing helpful, responsive service, especially during onboarding. Recent reviews specify that their 24/7 support and professional staff are highly valued. Sphère Informatique, with no recent reviews, cannot be compared directly but has a zero overall rating, indicating poor or unverified support. SkyTouch’s support is the stronger choice.
Which Has More Integrations: Sphère Informatique or SkyTouch?
SkyTouch features 33 verified partners, including common integrations with SiteMinder and Onity, plus many specialized hospitality tools like GuestCentric, Impulsify, and Aavgo. Sphère Informatique only lists 11 partners, mostly European and less relevant for North American hotels. The broader, more relevant integration ecosystem favors SkyTouch.
Which Do Hoteliers Rate Higher: Sphère Informatique or SkyTouch?
SkyTouch’s recent reviews reflect an 8.61/5 NPS score and an overall 3.5/5 rating, with high praise from boutique and independent hotels. Sphère Informatique has no reviews or recent hotel-based feedback, making it impossible to compare hotel segment satisfaction. Based on available data, SkyTouch is rated higher by hotelier users.
How Much Do Sphère Informatique and SkyTouch Cost?
SkyTouch charges a $600 monthly base fee, with no indication of implementation costs or trial options. Sphère Informatique’s pricing isn’t provided, and no trial or flat fee details are available, suggesting limited transparency. For budget planning, SkyTouch’s predictable monthly fee helps, whereas Chloe’s costs are unclear.
What Type of Hotel Should Use Sphère Informatique?
- Hotels that need real estate management tools and AI-driven property insights.
- Property managers focusing on long-term tenant feedback and operational efficiency.
- Small portfolios or property owners with a primary interest in real estate analytics.
- Not ideal if your hotel requires a dedicated hospitality PMS with reservation, rate, and guest management features.
What Type of Hotel Should Use SkyTouch?
- Hotels seeking a cloud-based, easy-to-use PMS with extensive features.
- Properties that want integrated reservation, rate management, and guest profiles.
- Multi-property operators needing centralized control and reporting.
- Not ideal if your hotel relies heavily on custom reports, has significant bugs, or needs highly specialized integrations.
The Bottom Line for Hotels
SkyTouch is the clear leader for hotel property management, offering more recent reviews, a higher overall rating, and a robust feature set. Its intuitive interface and comprehensive integrations make it well-suited for hotels aiming for operational simplicity and growth. Chloe by Sphère Informatique is better aligned with real estate needs and lacks recent hotel-specific feedback, making it unsuitable for most hotel operations.
Choosing SkyTouch ensures your team benefits from a familiar, user-friendly platform with ongoing support and a proven track record in hospitality. If your property prioritizes hotel-specific features and recent positive reviews, SkyTouch is the more reliable choice. Chloe’s lack of hotel focus and recent user feedback make it a less attractive option unless your needs are strictly real estate-driven.
How Much Do Logiciel Chloe and SkyTouch Technology Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
Which Features Does Logiciel Chloe Have That SkyTouch Technology Doesn't (and Vice Versa)?
According to HTR's product database, Logiciel Chloe and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
Real-World Results: Sphère Informatique vs SkyTouch Technology by Business Goal
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
Sphère Informatique vs SkyTouch Technology: The Bottom Line
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Logiciel Chloe vs SkyTouch Technology
Can Logiciel Chloe replace SkyTouch Technology?
It depends on your requirements. Logiciel Chloe and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Logiciel Chloe offers 11 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Logiciel Chloe or SkyTouch Technology offer a free plan?
Logiciel Chloe: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Logiciel Chloe and SkyTouch Technology?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sphère Informatique has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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