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Loopon Post Stay vs. Tripadvisor (Reputation Pro):
Which Is Right for You?
TLDR
We analyzed 26 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Loopon shines when it comes to ease of use , with exclusive features like Flexible role based reporting and Mobile Access.
Tripadvisor shines in ease of use and ROI .
How Does Loopon Post Stay Compare to Tripadvisor (Reputation Pro)?
Side-by-side ratings based on 26 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 25 | 1 |
What Are the Pros and Cons of Loopon Post Stay vs Tripadvisor (Reputation Pro)?
After analyzing 26 verified reviews, Loopon users most value its ease of use, feedback collection and analysis, customer support, while Tripadvisor users highlight . Click any theme to see what reviewers say.
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| Pros | |
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Ease of Use
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+
Feedback Collection and Analysis
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+
Customer Support
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+
Notification and Alerts
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| Cons | |
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−
Report Customization
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User Administration
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Comparative Metrics
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Loopon vs Tripadvisor: Rankings by Hotel Segment
How each product ranks among Guest Survey Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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|---|---|---|
| Small (10-24 rooms) | #4 3 reviews | #6 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 10 reviews | #13 0 reviews |
| Large (75-199 rooms) ▾ | #3 7 reviews | — |
| X-Large (200+ rooms) | #4 3 reviews | — |
By Property Type
| Segment |
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|---|---|---|
| Boutique ▾ | #4 10 reviews | #8 1 reviews |
| Luxury ▾ | #4 6 reviews | #12 0 reviews |
| Branded / Chain ▾ | #4 7 reviews | — |
| Extended Stay | #6 0 reviews | #5 1 reviews |
By Region
| Segment |
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| North America | #5 3 reviews | #9 0 reviews |
| Europe ▾ | #4 19 reviews | — |
| Asia Pacific | #3 0 reviews | — |
| Middle East | #4 0 reviews | — |
How Much Do Loopon Post Stay and Tripadvisor (Reputation Pro) Cost?
Guest Survey Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | — |
Which Features Does Loopon Post Stay Have That Tripadvisor (Reputation Pro) Doesn't (and Vice Versa)?
According to HTR's product database, Loopon Post Stay and Tripadvisor (Reputation Pro) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Certified TripAdvisor Review Collection Partner | ||
| Flexible role based reporting | ||
| In app call back | ||
| In app email response | ||
| Mobile Access | ||
| Social review tracking |
Showing top differences. 12 more features differ between these products.
Loopon vs Tripadvisor: The Bottom Line
What hoteliers love
Users consistently praise Loopon for its intuitive design and ease of navigation, simplifying user administration and making it straightforward to tea... Users consistently praise Loopon for its intuitive design and ease of navigation, simplifying user administration and making it straightforward to teach new users. This ease of use extends to both desktop and mobile devices, though some wish for further improvements in mobile usability.
Hotels find the system excellent for gathering and analyzing guest feedback from multiple channels. Loopon's ability to provide detailed reports and r... Hotels find the system excellent for gathering and analyzing guest feedback from multiple channels. Loopon's ability to provide detailed reports and relevant statistics aids in identifying strengths and weaknesses, improving service quality, and making informed decisions.
Loopon's customer support is frequently highlighted for its speed and effectiveness. Users appreciate the prompt and helpful responses, which make add... Loopon's customer support is frequently highlighted for its speed and effectiveness. Users appreciate the prompt and helpful responses, which make addressing issues and implementing changes easier.
Where hoteliers push back
Users have noted a need for more flexibility in report creation. Currently, they rely heavily on customer support for generating custom reports and st... Users have noted a need for more flexibility in report creation. Currently, they rely heavily on customer support for generating custom reports and statistics, which can be a hindrance.
The system's user administration capabilities are valued for their simplicity. However, there are requests for better self-service functionality to ma... The system's user administration capabilities are valued for their simplicity. However, there are requests for better self-service functionality to make small changes without requiring support intervention.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Loopon Post Stay vs Tripadvisor (Reputation Pro)
Can Loopon Post Stay replace Tripadvisor (Reputation Pro)?
It depends on your requirements. Loopon Post Stay and Tripadvisor (Reputation Pro) share many core Guest Survey Software features, but each has unique capabilities. Loopon Post Stay offers 11 verified integration partners, while Tripadvisor (Reputation Pro) offers 64. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Tripadvisor (Reputation Pro) leads in ease of use at 5.0/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Loopon Post Stay or Tripadvisor (Reputation Pro) offer a free plan?
Loopon Post Stay: No. Tripadvisor (Reputation Pro): No. Neither product currently offers a free tier. Most Guest Survey Software vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Loopon Post Stay and Tripadvisor (Reputation Pro)?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Loopon has an HT Score of 23 and Tripadvisor has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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