Loopon Reputation vs. Xperium (formerly Repup):
Which Is Right for You?

Name: Xperium (formerly Repup)
Rating: 4.5 (18 reviews)

Updated May 16, 2026 · 25 verified reviews analyzed

Loopon

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4.7 (7 reviews) · 11 integrations

Xperium

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4.5 (18 reviews) · 10 integrations

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Loopon shines , with exclusive features like Revenue Reporting and Department level reporting.

Xperium shines , with exclusive features like Reporting Dashboard.

See the full breakdown below ↓

How Does Loopon Reputation Compare to Xperium (formerly Repup)?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

	Loopon	Xperium
HTScore	0	0
Likelihood to Recommend	94%	90%
Ease of Use	4.6/5	4.5/5
Customer Support	4.6/5	4.7/5
Value for Money	4.6/5	4.7/5

Starting Price	From $100/mo	Contact sales
Verified Reviews	7	18

Loopon vs Xperium: Rankings by Hotel Segment

How each product ranks among Reputation Management vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	Loopon	Xperium
Small (10-24 rooms) ▾	#13 1 reviews	#10 6 reviews
Loopon No segment summary available. Xperium Small hotels say that Xperium's Reputation Management is highly rated in verified HotelTechReport reviews for its efficient review response features and the ability to manage multiple platforms from a single dashboard, alongside its ease of integrating review collection.
Mid-Size (25-74 rooms) ▾	#8 4 reviews	#13 8 reviews
Loopon No segment summary available. Xperium Medium hotels say that Xperium's Reputation Management, according to verified HotelTechReport reviews, excels in facilitating easy dashboard navigation, consolidating multiple review platforms, and offering insightful performance reports. These features are particularly valued by Medium hotels for efficient reputation handling and service improvement.
Large (75-199 rooms)	#7 1 reviews	#12 2 reviews
X-Large (200+ rooms)	#8 0 reviews	#14 1 reviews

By Property Type

Segment	Loopon	Xperium
Boutique ▾	#8 3 reviews	#10 9 reviews
Loopon No segment summary available. Xperium Boutique hotels say that Xperium's Reputation Management ranks highly due to its capability of enabling multiple staff to manage online reviews efficiently, the convenience of a single dashboard for responses, and robust reporting features, as highlighted in verified HotelTechReport reviews.
Luxury ▾	#18 0 reviews	#11 6 reviews
Loopon No segment summary available. Xperium Luxury hotels say that Xperium's Reputation Management stands out for its ease of use, centralized dashboard for managing reviews and online presence, and effective customer support, according to verified HotelTechReport reviews. These features are crucial for maintaining high standards in Luxury hospitality.
Branded / Chain ▾	#9 3 reviews	#14 5 reviews
Loopon No segment summary available. Xperium Branded hotels say that Xperium's Reputation Management, according to verified HotelTechReport reviews, enhances guest interactions, improves TripAdvisor rankings, and simplifies review responses with its user-friendly dashboard. These features support efficient review management, making it valuable for Branded properties.
Extended Stay	#17 0 reviews	#16 1 reviews

By Region

Segment	Loopon	Xperium
North America	#10 1 reviews	#14 1 reviews
Europe ▾	#8 5 reviews	#20 0 reviews
Loopon Europe hotels say that Loopon's Reputation Management tool is user-friendly, offers excellent support, and facilitates effective guest communication, according to verified HotelTechReport reviews. Users also appreciate its ability to compare results across multiple properties, a key benefit for European hotels. Xperium No segment summary available.
Asia Pacific ▾	#11 0 reviews	#4 11 reviews
Loopon No segment summary available. Xperium Ap hotels say that Xperium's Reputation Management ranks highly based on verified HotelTechReport reviews due to its user-friendly dashboard, efficient review collection process, and valuable competitor analysis features that are crucial for improving online presence and guest satisfaction.
Middle East	#8 0 reviews	—

How Much Do Loopon Reputation and Xperium (formerly Repup) Cost?

Reputation Management pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	Loopon	Xperium
Starting Price	From $100/mo	—

Which Features Does Loopon Reputation Have That Xperium (formerly Repup) Doesn't (and Vice Versa)?

According to HTR's product database, Loopon Reputation and Xperium (formerly Repup) share 11 features. Here are the key differences — features one has that the other lacks.

Feature	Loopon	Xperium
Booking.com
Google
Reporting Dashboard
Respond to reviews
Review encouragement
Tripadvisor
Tripadvisor Review Partner

Showing top differences. 6 more features differ between these products.

Loopon vs Xperium: The Bottom Line

Loopon

4.7/5 from 7 reviews

Ranks higher for

Large (75-199 rooms) #7 vs #12

Mid-Size (25-74 rooms) #8 vs #13

X-Large (200+ rooms) #8 vs #14

Bed & Breakfast & Inns #12 vs #15

Unique capabilities

Tripadvisor Review Partner Respond to reviews Review encouragement Tripadvisor Google

4.6/5 ease of use 4.6/5 support 11 integrations

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Xperium

4.5/5 from 18 reviews

Ranks higher for

Small (10-24 rooms) #10 vs #13

Luxury #11 vs #18

Resorts #9 vs #14

IN #2 vs #9

Unique capabilities

Reporting Dashboard

4.7/5 ease of use 4.8/5 support 10 integrations

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Frequently Asked Questions About Loopon Reputation vs Xperium (formerly Repup)

Can Loopon Reputation replace Xperium (formerly Repup)?

It depends on your requirements. Loopon Reputation and Xperium (formerly Repup) share many core Reputation Management features, but each has unique capabilities. Loopon Reputation offers 11 verified integration partners, while Xperium (formerly Repup) offers 10. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Loopon Reputation leads in ease of use at 4.6/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Loopon Reputation or Xperium (formerly Repup) offer a free plan?

Loopon Reputation: No. Xperium (formerly Repup): No. Neither product currently offers a free tier. Most Reputation Management vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Loopon Reputation and Xperium (formerly Repup)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Loopon has an HT Score of 0 and Xperium has 0. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →