Loopon Reputation

Ranked 23 (out of 38) in Reputation Management

Reputation Management

Easy to use reputation management for all important online review sites.

Ratings Snapshot

Certificate of Excellence
Read 6 reviews
95%
Recommend
HTR Score icon
HT SCORE
7 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
Loopon Reputation has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #23 out of 38 in Reputation Management

Ease of Use
4.5/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.5/5
Verified Customer Support

Loopon’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Branded Hotels Leader: TrustYou
    95%
    2 verified reviews
  • Limited Service & Budget Hotels 1 verified reviews
    100%
    1 verified reviews
  • City Center Hotels 1 verified reviews
    100%
    1 verified reviews
  • Airport/Conference Hotels Leader: TrustYou
    100%
    1 verified reviews

Loopon Reputation Overview

Top Alternative: TrustYou (Reputation)

Loopon Reputation Overview

Manage your online reputation across all important channels such as TripAdvisor and Booking.com from one dashboard. We are on a mission to provide hotels with the best holistic approach to digital guest communication by unifying all tools hotels need to communicate with their guests in one beautiful and easy-to-use system. Our tool integrates Pre-Stay welcome e-mails & commission-free up-selling...

About Loopon

Founded in 2008 | Headquarters in Goteborg, Sweden | 11 employees

We are on a mission to provide hotels with the best holistic approach to digital guest communication by unifying all tools hotels need to communicate with their...

Pros & Cons

Like 95% recommend

operativt chefsstöd

Fast feedback, very good service. Easy to answer for the guest. Nice employees at Loopon. (Translated from Swedish) (Original) Snabb återkoppling, mycket bra service. Lätt att svara på för gästen. Trevliga medarbe...

General Manager

Clear and easy to handle, good opportunities to catalog and sort (translated from Swedish) (Original) Överskådligt och enkelt att hantera, bra möjligheter att katalogisera och sortera

HR

It’s easy and uncomplicated, and gives us the information we need in order to improve our services. Great tool!

Front office manager

Unfortunate that when comparing with other hotels, no minimum amount of reviews is demanded before you´re in the "competition" with other hotels. It's enough to have one top-score review to be in the lead for the whole ...

General Manager

The app has little bugs with reviews that do not disappear even though you have done the done (translated from Swedish) (Original) Appen har lite småbuggar med reviews som inte försvinner fast man tryckt done

operativt chefsstöd

easier to find the different functions, there are so many good features. Don't change the home page too often. (Translated from Swedish) (Original) enklare att hitta de olika funktionerna, finns så många bra funktion...

Read Reviews

Expert Q&A and Partner Recommendations

Recommend empty

Loopon hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Loopon Alternatives

View Loopon alternatives

Find the perfect fit

Want to find out if Loopon is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2023 Reputation Management buyer’s guide

Free download
Buyers cover image buyes image guides

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Norway
  • Sweden
  • United States of America

6 Verified Loopon Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 100% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Reputation Management providers. It is advised that you ask for recent references before proceeding.

January 03, 2019

Loopon Reputation Review: User friendly system with great support

General Manager from Airport/Conference Hotels in (Norway)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Loopon Post stay is a user friendly system, with good overview, and great support.

What do you dislike or think could be improved?

Looking forward to Loopon Dashboard overview for PC also (as already established for ipad and iPhone)

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5

December 31, 2018

Loopon Reputation Review: Mostly easy and uncomplicated

HR from Other in Concord (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

It’s easy and uncomplicated, and gives us the information we need in order to improve our services. Great tool!

What do you dislike or think could be improved?

I would love to be able to compare the results to the same period last year on the same page.

Customer Support
4
Ease of Use
4
Value for money
n/a
Implementation
n/a

December 28, 2018

Loopon Reputation Review: Get to know what guests consider strengths and weaknesses

Front office manager from City Center Hotels in (Sweden)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Good to get to know what the guests consider our strengths and weaknesses. Good to be able to communicate with the guests. Good to be able to compare with other hotels in our chain. Awakens the compet...

What do you dislike or think could be improved?

Unfortunate that when comparing with other hotels, no minimum amount of reviews is demanded before you´re in the "competition" with other hotels. It's enough to have one top-score review to be in the lea...

Customer Support
4.5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 28, 2018

Loopon Reputation Review: Clear and easy to handle (translated from Swedish) (Original) Överskådligt och enkelt att hantera

General Manager from Branded Hotels in (Sweden)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Clear and easy to handle, good opportunities to catalog and sort (translated from Swedish) (Original) Överskådligt och enkelt att hantera, bra möjligheter att katalogisera och sortera

What do you dislike or think could be improved?

The app has little bugs with reviews that do not disappear even though you have done the done (translated from Swedish) (Original) Appen har lite småbuggar med reviews som inte försvinner fast man tryc...

Customer Support
4.5
Ease of Use
4.5
Value for money
n/a
Implementation
n/a

December 27, 2018

Loopon Reputation Review: Fast feedback, very good service. Easy to answer for the guest. (Translated from Swedish) (Original) Snabb...

operativt chefsstöd

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Fast feedback, very good service. Easy to answer for the guest. Nice employees at Loopon. (Translated from Swedish) (Original) Snabb återkoppling, mycket bra service. Lätt att svara på för gästen. ...

What do you dislike or think could be improved?

easier to find the different functions, there are so many good features. Don't change the home page too often. (Translated from Swedish) (Original) enklare att hitta de olika funktionerna, finns så må...

Customer Support
4.5
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

October 30, 2018

Loopon Reputation Review: Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager from Branded Hotels in (Norway)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Easy to use platform - Great customer service - Easy to configure - Great for comparing results against multiple properties

What do you dislike or think could be improved?

Staff working in HQ positions should be able to access more than 1 hotel per login. Not a big issue, but if you have 10 hotels you have 10 logins.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

Loopon hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular Loopon Reputation Integrations

View all (1 Loopon Integrations)