Mastercamping (MasterASP) vs. Roiback | Booking Engine:
Which Is Right for You?

The Decision

Choosing between Mastercamping by Mastercamping and Roiback’s Booking Engine hinges on your hotel’s specific needs. Mastercamping, primarily designed for campsites and holiday parks, offers a basic booking system with no available third-party reviews or features. In contrast, Roiback’s platform is a well-established, feature-rich solution used by over 2,000 hotels worldwide, with recent, detailed reviews and a high user satisfaction rate. Your team must decide whether a simple, niche system or a comprehensive and widely adopted platform fits your operational goals.

Both products aim to improve your hotel’s booking process, but they diverge significantly in scope and maturity. Mastercamping’s minimal online presence and review data suggest it’s still in early stages or niche use, whereas Roiback’s extensive feature set, global reach, and recent positive reviews make it a more reliable choice for hoteliers focused on increasing direct sales. Do you prioritize a proven, feature-rich platform, or are you exploring an emerging solution tailored to specific property types?

Is Mastercamping or Roiback Better for Hotels?

Mastercamping is a property management system for campsites and holiday parks, offering integration of booking, billing, and customer management in a single platform. It’s designed for niche markets, with a focus on automation and operational efficiency, but lacks third-party reviews or detailed feature descriptions, raising questions about its current usability and support.

Roiback’s Booking Engine, however, is an award-winning solution used globally, with over 43 recent reviews and a 4.72/5 customer support rating. It boasts 36 unique features—such as multi-language support, abandoned booking recapture, and social media integration—that cater to hotels aiming to boost direct bookings and revenue. Its broad regional presence and active user feedback lend credibility, making it a more tangible choice for hotels prioritizing growth and scalability. Which platform better addresses your hotel’s growth ambitions?

Roiback vs Mastercamping: Which Should Your Hotel Choose?

If your hotel’s focus is on increasing direct bookings, improving online revenue, and expanding into international markets, Roiback is clearly the better choice. Its rich feature set, recent reviews, and high customer satisfaction—90% likelihood to recommend—show it’s a mature, trusted platform suited for mid to large properties.

Mastercamping might appeal if you operate a campsite or holiday park seeking basic booking and management functions without the need for extensive integrations or advanced features. Its lack of recent reviews and minimal online presence suggest it’s a less proven option for hotels looking for growth tools. For hotels seeking a reliable, scalable booking engine with proven results, Roiback is the definitive pick.

Is Mastercamping or Roiback Easier to Use?

Roiback has a documented ease of use rating of 4.49/5, supported by recent reviews praising its user-friendly interface, intuitive booking flow, and straightforward setup. Support and onboarding are highly rated at 4.72/5, with users mentioning quick response times and helpful, personalized assistance.

Mastercamping’s ease of use rating is 0/5, with no available reviews or detailed user feedback, indicating uncertainty about its usability and support quality. Without recent user data, it’s difficult to determine if staff adoption or onboarding would be smooth. Based on available data, Edge: Roiback.

Which Has Better Features: Mastercamping or Roiback?

Roiback offers 36 features, including mobile responsiveness, urgency messaging, multi-lingual support, conversion rate reports, social media integrations, and multiple payment gateways like Google Pay, Apple Pay, and PayPal. It also supports complex booking scenarios such as multi-room bookings, flexible dates, and rate plan comparisons, making it highly adaptable.

Mastercamping, by comparison, offers no listed features or third-party integrations, indicating a very limited, possibly basic, booking solution. Its lack of features and integration options place it at a significant disadvantage. End of the day, Edge: Roiback.

Which Has Better Customer Support: Mastercamping or Roiback?

Roiback’s support and onboarding ratings are 4.72/5, with recent reviews emphasizing responsiveness, expertise, and tailored consulting that help hotels achieve direct booking goals. Clients report that the support team’s ongoing advice and strategic guidance are instrumental in their success.

Mastercamping’s customer support rating is 0/5, with no recent reviews or support feedback available. This lack of data raises concerns about the level of assistance your team might receive post-implementation. Given the importance of support in booking engine success, Edge: Roiback.

Which Has More Integrations: Mastercamping or Roiback?

Roiback can connect with 27 verified partners, including major channel managers and hotel tech suppliers like GuestCentric, Triptease, and yieldPlanet. These integrations facilitate smooth synchronization with existing PMS and revenue management systems, streamlining operations and data flow.

Mastercamping reports no verified integrations or third-party partnerships, suggesting a standalone or limited system. This limitation could hinder your hotel’s ability to incorporate the booking engine into a broader tech ecosystem. Edge: Roiback.

Which Do Hoteliers Rate Higher: Mastercamping or Roiback?

While Mastercamping has no reviews or ratings, Roiback’s recent reviews show a 9/5 NPS score and a 90% recommendation rate, reflecting high satisfaction among users. Hotels across segments, especially city center and resort properties, praise its flexibility, support, and ability to boost direct bookings.

Without data on Mastercamping’s user feedback, no comparative rating exists. The clear, recent positive feedback for Roiback indicates it is the preferred platform among hoteliers seeking proven performance and support. Edge: Roiback.

How Much Do Mastercamping and Roiback Cost?

Mastercamping’s pricing details are unavailable, with no indication of fees or subscription models. Its absence suggests it might be a niche, possibly custom or limited product, or not yet commercially available at scale.

Roiback’s pricing starts at $500 monthly, with no free tier or trial, reflecting a standard SaaS subscription model tailored for hotels seeking advanced features. Its costs align with its extensive capabilities and support, making it a transparent investment. As Mastercamping lacks clear pricing info, Edge: Roiback.

What Type of Hotel Should Use Mastercamping?

• Hotels or campsites that operate primarily within niche markets, such as holiday parks or outdoor accommodations.
• Small, independent operations with limited budgets seeking basic booking management.
• Teams that prioritize simplicity over advanced features, with minimal integration needs.
• Properties that operate seasonally or intermittently, needing straightforward operational tools.
• Not ideal if you require multi-language support, advanced analytics, or integrations with third-party systems.
• Not ideal if your hotel aims to scale or expand into international markets, given the lack of online presence and recent reviews.

Mastercamping is best suited for small, specialized properties that prioritize core operational functions over growth-driven features or integrations.

What Type of Hotel Should Use Roiback?

• Hotels seeking to increase direct bookings and reduce dependence on OTAs.
• Properties with a regional or international clientele, requiring multi-language support.
• Mid-sized or larger hotels that benefit from extensive features like abandoned booking recovery, social media booking, and flexible payment options.
• Hotels looking for dedicated support, ongoing feature updates, and detailed analytics to refine marketing strategies.
• Properties that want seamless integration with channel managers and PMS systems.
• Not ideal if your property is a small boutique or has minimal online booking needs, as the platform’s robust features may be more than necessary.

Roiback is ideal for hotels focused on growth, revenue optimization, and sophisticated online sales management.

The Bottom Line for Hotels

Roiback stands out as a mature, feature-rich booking engine with recent positive reviews, high customer satisfaction, and broad regional presence. Its 36 features and 27 integrations make it suitable for hotels aiming to scale and optimize their online sales.

Mastercamping, lacking available reviews, features, or integrations, appears to be a niche solution for small or seasonal properties with basic operational needs. It’s not positioned as a growth or revenue-driving platform.

If your hotel needs a proven, comprehensive booking engine with ongoing support and integrations, Roiback is the clear choice. It offers the reliability, features, and regional reach that modern hoteliers require to succeed.

Choose Roiback unless you operate a small, outdoor-focused property with minimal growth ambitions, in which case Mastercamping might serve your niche needs better, albeit with limited support and features.