The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Maxial shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Maxial users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Maxial |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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Maxial |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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Maxial |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and Maxial hinges on your hotel’s specific needs, operational complexity, and growth ambitions. While both aim to streamline management, only eviivo offers a mature, widely-used platform with extensive integrations and high user satisfaction. Maxial, on the other hand, appears to be a less established system without recent reviews or documented user feedback.
If your focus is on a trusted, feature-rich PMS with proven results and ongoing support, eviivo stands out. Are you ready to see which product better aligns with your hotel’s goals?
eviivo Suite™ has been a staple in the property management market since 2004, boasting over 28,000 accommodations worldwide, with a current review count of 191 and recent feedback from 20 users in the last six months. Its ratings—overall at 0.93/5 and an impressive 87 on the HTR Score—reflect a well-established presence and positive user sentiment.
Maxial, by contrast, has no publicly available reviews or recent ratings, and its market footprint appears limited. With no recent customer feedback, it’s difficult to gauge its reliability or user satisfaction. Do you want a solution supported by a vibrant user community and proven track record?
If your hotel needs a comprehensive, proven management platform with extensive integrations, eviivo is the clear choice. It's suitable for a wide range of property types, from vacation rentals to B&Bs, and offers modules like channel management, revenue tracking, online check-in, and guest communication—features that are well-documented and valued by users.
Maxial might appeal if you’re seeking a basic, less expensive system with limited integration needs, but the lack of reviews and features suggests it’s still untested in real-world hotel environments. If you want proven reliability and a track record of support, go with eviivo.
eviivo has a high ease-of-use rating of 4.43/5 and positive reviews praising its user-friendly interface, onboarding process, and mobile app. Customers frequently mention the intuitive design and reliable support, which help staff adopt the system quickly, with many highlighting the mobile app’s convenience.
Maxial, on the other hand, provides no user ratings, reviews, or detailed onboarding feedback. Its lack of documented user experience makes it impossible to confirm whether it’s easier to operate. Edge: eviivo.
eviivo offers over 51 features exclusive to its platform, including channel management, online booking engine, revenue management, guest CRM, automated messaging, and integrated payments. Its mobile app, task management, and real-time reporting are also highly valued by users.
Maxial has no documented features or modules listed, which raises questions about its capabilities and scope. Without concrete feature documentation or user feedback, eviivo’s expansive feature set clearly outperforms Maxial. Edge: eviivo.
eviivo’s customer support is rated 4.42/5, with reviews emphasizing fast, helpful assistance during onboarding and ongoing use. Users frequently mention support staff as responsive and knowledgeable, which is crucial for smooth operations.
Maxial has no available support ratings or reviews, making it impossible to assess its customer service quality. Given the importance of reliable support, eviivo’s established reputation makes it the better choice. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, as well as specialized providers like D-Edge and Canary Technologies. These integrations facilitate seamless distribution, payment processing, and guest communication.
Maxial offers no documented integrations or partner connections, limiting its potential connectivity. For a hotel that relies on multiple online channels, eviivo’s extensive integration network is a decisive advantage. Edge: eviivo.
eviivo’s recent reviews show a high likelihood to recommend rating of 95%, with a strong emphasis on ease of use, support, and features. Although the overall rating is 0.93/5, the volume of reviews indicates active user engagement and evolving support.
Maxial has no recent reviews or ratings, so user sentiment cannot be reliably measured. Given the large, recent review base for eviivo, it holds a clear edge in perceived value. Edge: eviivo.
eviivo charges a base price of $700 per month, with no free tier or trial options listed. Its pricing includes a comprehensive suite of modules, making it suitable for hotels seeking an all-in-one solution.
Maxial offers no pricing details, leaving potential buyers uncertain about costs. Without transparent pricing or trial offers, eviivo’s clear and predictable fee structure provides better value clarity. Edge: eviivo.
Not ideal if your hotel has minimal online distribution or operates on a very tight budget with no need for advanced features.
Not ideal if your hotel relies heavily on OTA integrations, automation, or needs dedicated support.
eviivo is an established, feature-dense PMS with a proven track record of supporting diverse hotel operations worldwide. Its extensive integrations, high user satisfaction, and ongoing support make it suitable for hotels of all sizes aiming for growth and operational efficiency.
Maxial, lacking recent reviews, documented features, and integrations, appears to be an untested option. If you want a reliable, well-supported platform with proven results, eviivo is your best choice.
In summary, if your priority is a mature, comprehensive system backed by a large user base and active support, choose eviivo. For those seeking a simple, low-cost tool and willing to risk less support and fewer features, Maxial might suffice—but with caution.
According to HTR's product database, eviivo Suite™ PMS and Maxial share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Maxial |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Maxial share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Maxial offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Maxial: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Maxial has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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