Maxial vs. Semper:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and revenue. Maxial by Maxial aims to cover a broad range of hotel management needs but currently lacks user reviews and a recent presence, making its actual performance uncertain. Semper by Semper, however, boasts a growing base of 51 recent reviews, strong support ratings, and comprehensive features that directly address hotel management pain points.

Both products claim to streamline operations, but their market presence and user feedback tell a different story. Are you looking for a solution backed by recent, verified reviews and active support? Or are you considering a less proven platform with no current review data? Let’s explore these options more closely.

Is Maxial or Semper Better for Hotels?

Maxial promises an integrated approach to hotel management, combining modules like reservations, billing, and housekeeping. Yet, with no recent reviews and a zero score on the HotelTechReport (HTR) scale, its effectiveness remains unverified. Semper, in contrast, has 51 recent reviews, a high NPS score of 9.33, and a 94% likelihood to recommend, signaling strong user satisfaction.

Semper’s recent, positive feedback highlights its ease of use, extensive feature set, and excellent support. Maxial’s lack of contemporary reviews makes it difficult to assess whether it truly delivers on its promises or if it’s simply a vendor with a limited market presence. Does your hotel want a proven, reviewed platform? Or are you open to exploring unverified options?

Semper vs Maxial: Which Should Your Hotel Choose?

If your hotel needs a cloud-based PMS with a broad feature set, especially in automating tasks like check-in, reporting, and guest communication, Semper is the clear choice. Its 51 recent reviews, high support ratings, and user satisfaction indicate it reliably meets operational needs. Maxial, lacking recent reviews and a verified user base, doesn’t currently demonstrate the same level of proven performance.

For hotels prioritizing ease of use, support, and integrated features like channel management, Semper’s 4.55/5 ease rating and 4.88/5 support score are compelling. Maxial’s absence of recent feedback leaves its ability to meet these needs in question. If your hotel values proven reliability, Semper is the safer option.

Is Maxial or Semper Easier to Use?

Semper’s ease of use is rated at 4.55/5, with many reviewers praising its user-friendly interface, quick onboarding, and straightforward workflows. Support from the Semper team also receives high praise, with many reviewers highlighting its responsiveness and helpfulness. Conversely, Maxial has no current user ratings, reviews, or recent feedback, making it impossible to assess its usability.

Semper’s intuitive design and dedicated support make onboarding smoother for your team and reduce training time. Edge: Semper.

Which Has Better Features: Maxial or Semper?

Semper offers an extensive suite of features—94 unique tools—including direct billing, multi-currency support, automated night audits, guest messaging, online check-in/out, integrated payment processing, booking engine, revenue management, POS, and more. Maxial’s feature set is either not specified or unavailable, leaving its capabilities unverified.

The breadth and depth of features in Semper address every aspect of hotel operations, making it a comprehensive solution. Maxial’s lack of detailed features and no recent reviews mean it’s unlikely to match Semper’s proven capabilities. Edge: Semper.

Which Has Better Customer Support: Maxial or Semper?

Semper’s support is rated at 4.88/5, with many reviews citing quick, knowledgeable, and friendly assistance. Review quotes praise their “incredibly accommodating” team and “professional, friendly” help, which is critical during onboarding or troubleshooting. Maxial has no recent support ratings or reviews, preventing an accurate comparison.

Your team will benefit from Semper’s reliable support, especially when integrating new systems or troubleshooting issues. Without existing data, Maxial’s support performance remains unproven. Edge: Semper.

Which Has More Integrations: Maxial or Semper?

Semper integrates with 11 verified partners, including major platforms like Sage, NightsBridge, STAAH, SiteMinder, Revinate, Cloudbeds, and Cendyn. These integrations facilitate streamlined reservations, guest communication, and revenue tools. Maxial, with no verified partners listed, falls short in this critical area.

A robust integration network ensures your property management system can connect seamlessly with your existing tools, saving time and reducing errors. Semper’s integrations make it a more flexible, scalable option for growing hotels. Edge: Semper.

Which Do Hoteliers Rate Higher: Maxial or Semper?

Semper’s recent reviews consistently highlight high satisfaction, with an overall rating of 4.55/5 and a 94% likelihood to recommend. Its reviews mention ease of use, excellent support, and a broad feature set. Maxial, with no recent reviews or ratings, cannot be rated by current users.

For hotels seeking a trusted, well-reviewed solution, Semper’s stellar ratings and recent feedback make it the clear choice. Maxial’s lack of recent data makes it difficult to recommend confidently. Edge: Semper.

How Much Do Maxial and Semper Cost?

Semper charges $600 per month, with no free tier or trial available. Maxial does not publicly list pricing, and details are unavailable, suggesting it may be a custom or less transparent offering.

Given Semper’s transparent pricing and clear value proposition, your hotel can budget accordingly. Maxial’s unclear pricing model poses a risk of unforeseen costs or lack of value. Edge: Semper.

What Type of Hotel Should Use Maxial?

• Hotels that prefer an all-in-one solution with customizable modules for reservations, billing, and housekeeping.
• Teams that want an integrated management system but are comfortable with an unverified vendor.
• Hotels with an existing technical team to deal with unreviewed or less proven platforms.
• Not ideal if your hotel relies on proven support, extensive integrations, or recent user feedback for decision-making.

Because Maxial lacks recent reviews and detailed features, it’s more suitable for hotels willing to take a risk with unproven solutions, especially if they have internal resources to handle potential issues.

What Type of Hotel Should Use Semper?

• Hotels seeking a cloud-based PMS with a broad array of features, including guest communication, revenue management, and online check-in/out.
• Hotels that value high-quality, ongoing support and active user feedback.
• Properties looking for extensive integrations with OTAs, POS systems, and other platforms.
• Hotels in Africa, Europe, or Oceania regions, as Semper’s market presence is established there.
• Not ideal if your hotel operates in a region where Semper’s support or features are limited or if your budget exceeds the $600/month fee.

Semper suits hotels prioritizing reliability, support, and a proven track record.

The Bottom Line for Hotels

Maxial offers an integrated management approach but remains unverified due to the absence of recent reviews and user feedback. Its potential might appeal to tech-savvy hotels with existing internal support, but its lack of proven performance makes it a risky choice.

Semper, with a strong recent review base, high satisfaction ratings, and a comprehensive feature set, stands out as the more trustworthy choice for most hotels today. Its active support, extensive integrations, and proven usability make it the safer, more reliable investment.

If your hotel values a well-reviewed, actively supported platform, Semper should be your pick. Maxial could be considered only if you’re prepared to accept the uncertainties associated with an unreviewed or less proven solution.

In summary, for most hotels, Semper’s current market presence, recent reviews, and user satisfaction make it the clear leader. Maxial’s lack of recent data and verified feedback make it a less advisable choice unless your property has specific internal resources and risk appetite.