Compare Medallia vs Hotel Speaker vs Feedier

Medallia

Medallia

8 reviews
Hotel Speaker

Hotel Speaker

27 reviews
Feedier

Feedier

0 reviews

Compare Medallia vs Hotel Speaker vs Feedier

Guest Survey Software vendor comparison between Medallia vs Hotel Speaker vs Feedier. Find out which Guest Survey Software is right for you based on realtime data from 35 verified hotelier reviews across 10 countries.

Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
Hotel Speaker

Hotel Speaker

Ranked 6 (out of 55)

4.8
27 reviews
View profile
Feedier

Feedier

Ranked 26 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Medallia

unranked HTScore Icon

Hotel Speaker

80 HTScore Icon

Feedier

unranked HTScore Icon
Popularity

Medallia

8 verified reviews

Hotel Speaker

27 verified reviews

Feedier

0 verified reviews
Likelihood to Recommend

Medallia

96%

Hotel Speaker

95%

Feedier

0%
Ease of Use

Medallia

4.6

Hotel Speaker

4.9

Feedier

0
ROI

Medallia

4.5

Hotel Speaker

4.7

Feedier

0
Implementation

Medallia

4.9

Hotel Speaker

4.9

Feedier

Not enough data available
Customer Support

Medallia

4.8

Verified Customer Support

Hotel Speaker

4.9

Verified Customer Support

Feedier

0

Verified Customer Support

Certificate of Excellence

Medallia

Hotel Speaker

Feedier

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Hotel Speaker

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Feedier

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Medallia
vs.
Hotel Speaker
vs.
Feedier

Customers

Top 3 Segments

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Hotel Speaker

City Center Hotels - 26%
Branded Hotels - 26%
Luxury Hotels - 15%

Feedier

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

Hotel Speaker

Hotel Speaker doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotel Speaker Average Hotel Speaker

Pricing Available By Request

Feedier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hotel Speaker

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Feedier

Pricing Available By Request
Feedier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Medallia
vs.
Hotel Speaker
vs.
Feedier

What Customers Are Saying

Most Recent Review

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Hotel Speaker

Personalised, perfectly written in all languages

Communications Manager from Les Roquetes (Spain)

Feedier

Feedier doesn’t have any clients that have vouched for the product
Most Positive Review

Medallia

Nice Tool

General Manager from San Francisco (United States)

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Feedier

Feedier doesn’t have any clients that have vouched for the product
Most Critical

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Feedier

Feedier doesn’t have any clients that have vouched for the product
References
-

Hotel Speaker

Hotel Speaker doesn’t have any references available
-

General Info

Screenshots
Integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

Hotel Speaker

Listings Management (1)

Feedier

Feedier doesn't have any integrations

Recent Company Updates
-

Hotel Speaker

Hotel Speaker doesn’t have any recent company updates

-
Recent Articles

Hotel Speaker

Hotel Speaker doesn’t have any recent articles

Feedier

Feedier doesn’t have any recent articles