Compare Medallia vs Sojern Reputation Manager vs Howazit

Medallia

Medallia

8 reviews
Sojern

Sojern Reputation Manager

3 reviews
Howazit

Howazit

0 reviews

Compare Medallia vs Sojern Reputation Manager vs Howazit

Guest Survey Software vendor comparison between Medallia vs Sojern Reputation Manager vs Howazit. Find out which Guest Survey Software is right for you based on realtime data from 11 verified hotelier reviews across 2 countries.

Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile
Howazit

Howazit

Ranked 23 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Medallia

unranked HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon

Howazit

unranked HTScore Icon
Popularity

Medallia

8 verified reviews

Sojern Reputation Manager

3 verified reviews

Howazit

0 verified reviews
Likelihood to Recommend

Medallia

96%

Sojern Reputation Manager

100%

Howazit

0%
Ease of Use

Medallia

4.6

Sojern Reputation Manager

4.3

Howazit

0
ROI

Medallia

4.5

Sojern Reputation Manager

5

Howazit

0
Implementation

Medallia

4.9

Sojern Reputation Manager

Not enough data available

Howazit

Not enough data available
Customer Support

Medallia

4.8

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Howazit

0

Verified Customer Support

Certificate of Excellence

Medallia

Sojern Reputation Manager

Howazit

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Howazit

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Medallia
vs.
Sojern
vs.
Howazit

Customers

Top 3 Segments

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Howazit

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Pricing Available By Request

Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Howazit

Pricing Available By Request
Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Medallia
vs.
Sojern
vs.
Howazit

What Customers Are Saying

Most Recent Review

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Positive Review

Medallia

Nice Tool

General Manager from San Francisco (United States)

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Critical

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Howazit

Howazit doesn’t have any clients that have vouched for the product
References
-

Sojern Reputation Manager

Sojern doesn’t have any references available
-

General Info

Screenshots

Howazit doesn't have any screenshots

Integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Howazit

Howazit doesn't have any integrations