Compare Medallia vs Travel Media Group (Custom Social Media Content) vs Trustpilot

Medallia

Medallia

8 reviews
Travel Media Group

Travel Media Group (Custom Social Media Content)

14 reviews
Trustpilot

Trustpilot

0 reviews

Compare Medallia vs Travel Media Group (Custom Social Media Content) vs Trustpilot

Guest Survey Software vendor comparison between Medallia vs Travel Media Group (Custom Social Media Content) vs Trustpilot. Find out which Guest Survey Software is right for you based on realtime data from 22 verified hotelier reviews across 2 countries.

Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 2 (out of 21)

5.0
14 reviews
View profile
Trustpilot

Trustpilot

Ranked 21 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Medallia

unranked HTScore Icon

Travel Media Group (Custom Social Media Content)

unranked HTScore Icon

Trustpilot

unranked HTScore Icon
Popularity

Medallia

8 verified reviews

Travel Media Group (Custom Social Media Content)

14 verified reviews

Trustpilot

0 verified reviews
Likelihood to Recommend

Medallia

96%

Travel Media Group (Custom Social Media Content)

100%

Trustpilot

0%
Ease of Use

Medallia

4.6

Travel Media Group (Custom Social Media Content)

4.9

Trustpilot

0
ROI

Medallia

4.5

Travel Media Group (Custom Social Media Content)

4.6

Trustpilot

0
Implementation

Medallia

4.9

Travel Media Group (Custom Social Media Content)

4.8

Trustpilot

Not enough data available
Customer Support

Medallia

4.8

Verified Customer Support

Travel Media Group (Custom Social Media Content)

4.9

Verified Customer Support

Trustpilot

0

Verified Customer Support

Certificate of Excellence

Medallia

Travel Media Group (Custom Social Media Content)

Trustpilot

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Travel Media Group (Custom Social Media Content)

Other

Trustpilot

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Medallia
vs.
Travel Media Group
vs.
Trustpilot

Customers

Top 3 Segments

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Travel Media Group (Custom Social Media Content)

Branded Hotels - 29%
Bed & Breakfast & Inns - 14%
Other - 7%

Trustpilot

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Travel Media Group (Custom Social Media Content)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Trustpilot

Pricing Available By Request
Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Medallia
vs.
Travel Media Group
vs.
Trustpilot

What Customers Are Saying

Most Recent Review

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Travel Media Group (Custom Social Media Content)

Travel Media

General Manager

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product
Most Positive Review

Medallia

Nice Tool

General Manager from San Francisco (United States)

Travel Media Group (Custom Social Media Content)

The best for Innkeepers

Owner

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product
Most Critical

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Travel Media Group (Custom Social Media Content)

Reputation Management

DOSM

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product
References
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General Info

Screenshots

Travel Media Group doesn't have any screenshots

Trustpilot doesn't have any screenshots

Integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

Travel Media Group (Custom Social Media Content)

Property Management Systems (2)

Trustpilot

Trustpilot doesn't have any integrations

Recent Company Updates
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Recent Articles

Travel Media Group (Custom Social Media Content)

Travel Media Group doesn’t have any recent articles

Trustpilot

Trustpilot doesn’t have any recent articles