The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 887 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Revenue management module and Guest CRM.
my-bookings shines .
Side-by-side ratings based on 887 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 887 | 0 |
After analyzing 887 verified reviews, Mews users most value its ease of use, automation and integrations, customizability and flexibility, while my-bookings users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Automation and Integrations
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Customizability and Flexibility
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Onboarding and Support
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Billing and Invoicing
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Reporting and Analytics
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Multi-Property Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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my-bookings |
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| Small (10-24 rooms) ▾ | #3 329 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 397 reviews | — |
| Large (75-199 rooms) ▾ | #3 45 reviews | — |
| X-Large (200+ rooms) ▾ | #3 49 reviews | — |
By Property Type
| Segment |
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my-bookings |
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| Boutique ▾ | #1 483 reviews | — |
| Luxury ▾ | #5 220 reviews | — |
| Branded / Chain ▾ | #2 170 reviews | — |
| Extended Stay ▾ | #1 130 reviews | — |
By Region
| Segment |
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my-bookings |
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| North America ▾ | #8 106 reviews | — |
| Europe ▾ | #1 660 reviews | — |
| Asia Pacific ▾ | #10 17 reviews | — |
| Middle East ▾ | #28 8 reviews | — |
Choosing between Mews PMS and my-bookings depends on your hotel’s operational priorities and growth ambitions. Mews offers a comprehensive, feature-rich platform designed to streamline operations, improve guest experiences, and support scalability, backed by over 750 recent reviews and a high rating of 4.62/5. my-bookings, meanwhile, is a simpler, reservation-focused system with no reviews or ratings, indicating a much smaller or less active user base. Are you looking for a robust, widely adopted PMS or a straightforward reservation management tool?
Mews PMS is a cloud-native property management system built for hotels of all sizes seeking automation, integrations, and operational control. my-bookings, in contrast, appears to be a reservation and invoicing platform with limited features and no public review data, making it less suitable for complex or multi-property management. Mews’s extensive feature set and global presence make it the more comprehensive choice for hoteliers aiming to modernize their operations.
If your hotel needs a full-featured PMS that simplifies operations, enhances guest experiences, and connects to a broad partner ecosystem, go with Mews. For property owners or small managers primarily seeking reservation handling and basic invoicing, my-bookings might suffice, but its limited capabilities and absence of recent reviews suggest it’s less suited for larger or growth-oriented hotels. For most hoteliers, especially those wanting proven reliability and extensive support, Mews is the clear winner.
Mews boasts a high ease-of-use rating of 4.7/5, with intuitive interfaces, modern design, and a proven onboarding process supported by 98 recent reviews. In contrast, my-bookings has no available review data, making it impossible to gauge user satisfaction or ease of implementation. Based on the available evidence, Mews’s user-friendly design and extensive support resources give it a decisive edge.
Mews offers over 59 unique features including multi-lingual and multi-currency support, revenue management, booking engine, guest CRM, integrated CRS, housekeeping modules, mobile apps, online check-in/out, and real-time reporting. my-bookings provides reservation management, automated invoicing, and basic booking capabilities, but lacks the expansive feature set of Mews. The depth and breadth of Mews’s features clearly surpass my-bookings, making it more adaptable for diverse hotel needs. Edge: Mews PMS.
Mews’s customer support is rated at 4.27/5 based on recent reviews, with users praising their responsiveness and proactive onboarding, despite some occasional bugs. my-bookings has no publicly available support ratings or recent reviews, suggesting a less tested support experience or a smaller user base. Given Mews’s extensive support infrastructure and positive recent feedback, it has a clear advantage. Edge: Mews PMS.
Mews connects with over 336 verified partners, including channel managers, CRS, revenue tools, and other hotel tech, enabling a highly connected ecosystem. my-bookings offers no public data on integrations, implying a limited or less developed partner network. For hotels seeking a flexible, integrated system that can grow with your tech stack, Mews’s ecosystem is unmatched. Edge: Mews PMS.
Mews’s overall rating of 4.62/5 is supported by 758 reviews, with a recent surge of 98 reviews in the past six months—indicating active, recent user engagement. my-bookings has no reviews or ratings, making it impossible to determine user satisfaction or property type preferences. For hoteliers prioritizing proven performance and peer validation, Mews stands far ahead. Edge: Mews PMS.
Mews charges a base price of $900/month without a free tier or trial, with no implementation fees, making it a significant investment but one aligned with its enterprise capabilities. my-bookings does not publicly disclose pricing, leaving potential buyers in the dark about costs. For a clear understanding of value, Mews’s transparent pricing is a useful benchmark, whereas my-bookings’s costs and value remain uncertain.
Mews’s core advantage is its comprehensive, scalable platform supported by a vast ecosystem of integrations, making it suitable for hotels aiming to grow and innovate. It offers extensive automation, real-time data, and proven support, which justifies its higher price point for most medium to large properties. my-bookings, lacking reviews and a broad feature set, appears better suited for very small properties or property managers with minimal operational needs.
If your hotel needs a robust, proven PMS with a proven track record, go with Mews. Its extensive features and recent reviews affirm its place as a leading choice for modern hospitality management.
Choose my-bookings only if your needs are extremely basic, and you are confident that a reservation-focused tool will meet your requirements without future growth plans. For most hoteliers, especially those looking to scale, Mews’s proven capabilities are the decisive factor.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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my-bookings | |
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| Starting Price | From $900/mo | — |
According to HTR's product database, Mews PMS and my-bookings share 0 features. Here are the key differences — features one has that the other lacks.
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my-bookings |
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| Booking Engine | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
No published case study for this goal yet.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
No published case study for this goal yet.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
Where hoteliers push back
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting featu... While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting features. Users express the desire for more granular data insights, particularly in reservations and revenue analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews PMS and my-bookings share many core Property Management Systems features, but each has unique capabilities. Mews PMS offers 335 verified integration partners, while my-bookings offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews PMS: No. my-bookings: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and my-bookings has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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