my-bookings vs. Stayntouch: Which Is Right for You?

Updated June 21, 2026  ·  374 verified reviews analyzed

TLDR

We analyzed 374 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

my-bookings shines .

Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.

See the full breakdown below ↓

How Does my-bookings Compare to Stayntouch?

Side-by-side ratings based on 374 verified hotelier reviews on HTR.

HTScore
0
91
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
4.7/5
Value for Money
0.0/5
4.6/5
Starting Price Contact sales From $800/mo
Verified Reviews 0 374

What Are the Pros and Cons of my-bookings vs Stayntouch?

After analyzing 374 verified reviews, my-bookings users most value its , while Stayntouch users highlight smooth transition and training, user experience and interface, housekeeping and operational efficiency. Click any theme to see what reviewers say.

my-bookings Stayntouch Stayntouch
Pros
+ Smooth Transition and Training
+ User Experience and Interface
+ Housekeeping and Operational Efficiency
+ Reservation and Rate Management
Cons
Reports and Analytics
Limited Group and Invoice Management

my-bookings vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment my-bookings Stayntouch Stayntouch
Small (10-24 rooms) #18 51 reviews
Mid-Size (25-74 rooms) #5 208 reviews
Large (75-199 rooms) #7 29 reviews
X-Large (200+ rooms) #2 58 reviews

By Property Type

Segment my-bookings Stayntouch Stayntouch
Boutique #6 220 reviews
Luxury #6 180 reviews
Branded / Chain #3 152 reviews
Extended Stay #14 17 reviews

By Region

Segment my-bookings Stayntouch Stayntouch
North America #4 262 reviews
Europe #12 64 reviews
Asia Pacific #21 3 reviews

The Decision

Choosing between my-bookings and Stayntouch hinges on your hotel’s operational needs, scale, and priorities. Both systems aim to streamline property management, but they diverge significantly in features, user experience, and market presence. my-bookings is a lesser-known platform with limited reviews and features, while Stayntouch boasts over 300 reviews, a high rating, and a robust feature set. Which solution aligns best with your hotel’s growth plans and guest experience goals?

Is my-bookings or Stayntouch Better for Hotels?

my-bookings presents itself as an accessible, all-in-one property management system with reservation and invoicing tools that simplify daily tasks. However, it lacks extensive third-party integrations, detailed reporting, and a broad market presence. Conversely, Stayntouch offers a cloud-based platform with a proven track record in multi-property management, guest engagement, and revenue optimization, supported by 188 verified integrations and a high overall rating.

The core difference is that my-bookings appears to be a basic, self-contained solution, while Stayntouch is a scalable, feature-rich platform designed for diverse hotel types and larger operations. With more recent reviews and a higher user rating, Stayntouch demonstrates stronger market confidence. Are you prioritizing a straightforward system or a comprehensive, adaptable PMS?

Stayntouch vs my-bookings: Which Should Your Hotel Choose?

If your hotel needs a scalable PMS with extensive features, third-party integrations, and a focus on guest experience, go with Stayntouch. Its suite includes revenue management, online check-in, housekeeping modules, and a mobile app — all supported by a high level of user satisfaction.

On the other hand, if your property is small, with minimal operational complexity, and you prefer a simple reservation platform without the need for advanced features, my-bookings might suffice. But remember, it has no reviews, no features, and no market presence, making it a less viable choice for hotels seeking growth or sophistication.

Is my-bookings or Stayntouch Easier to Use?

Stayntouch consistently receives high marks for ease of use, with a 4.7/5 rating and positive reviews praising its intuitive interface, rapid onboarding, and mobile support. Users mention that staff can learn the system quickly, and the platform’s design supports efficient daily operations.

my-bookings, with a 0/5 rating and no reviews, offers no data to evaluate usability. Given the absence of user feedback, it’s impossible to judge its interface or onboarding experience.

Edge: Stayntouch.

Which Has Better Features: my-bookings or Stayntouch?

Stayntouch’s 49 features include revenue management, online check-in, group handling, guest profiles, integrated payments, and mobile apps—none of which my-bookings offers. Its advanced modules support modern hotel needs, such as digital registration, automated night audits, and real-time reporting, making it suitable for complex operations.

my-bookings provides reservation management and invoicing features but lacks the extensive capabilities, integrations, or automation present in Stayntouch. The feature gap is substantial, with Stayntouch clearly leading in scope.

Edge: Stayntouch.

Which Has Better Customer Support: my-bookings or Stayntouch?

Stayntouch’s support system is highly rated at 4.68/5, with reviews highlighting prompt, effective assistance and thorough onboarding. Users report that support staff are friendly, accessible, and committed to resolving issues quickly, contributing to high customer satisfaction.

my-bookings has no reviews or support ratings to compare. Its lack of presence in the market and absence of feedback suggest it cannot match the proven support quality of Stayntouch.

Edge: Stayntouch.

Which Has More Integrations: my-bookings or Stayntouch?

Stayntouch integrates with 188 verified partners, including major systems like RoomPriceGenie, STAAH, and others, providing seamless connections across revenue management, channels, and contactless check-in. This extensive ecosystem allows your hotel to tailor its tech stack to specific operational needs.

my-bookings offers no verified integrations, limiting its flexibility and potential for growth. For hotels relying on third-party systems, Stayntouch’s extensive integration network is a decisive advantage.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: my-bookings or Stayntouch?

Stayntouch’s 4.56/5 rating from 317 reviews reflects broad, recent positive feedback across hotel segments, especially boutique and independent properties. Hotels like the TWA Hotel and Catbird Hotel praise its ease of use, automation, and guest satisfaction improvements.

my-bookings has no reviews, so it cannot be rated or trusted based on user feedback. Its lack of market presence makes it unlikely to meet the expectations of modern hoteliers.

Edge: Stayntouch.

How Much Do my-bookings and Stayntouch Cost?

my-bookings does not publicly disclose pricing details, suggesting it might be customized or less transparent. In contrast, Stayntouch charges $800 monthly, with no setup fees or hidden costs, offering a clear pricing structure for hotel operators.

Considering value, Stayntouch’s pricing aligns with its feature set and support, making it easier to evaluate ROI.

What Type of Hotel Should Use my-bookings?

  • Hotels that need a simple, reservation-focused platform without extensive integrations or automation.
  • Small properties seeking an easy-to-operate system for basic booking and invoicing.
  • Hotels with limited staff who prefer minimal onboarding and training.
  • Properties with straightforward operational needs, like B&Bs or small inns.

Not ideal if:

  • You plan to expand or require multi-property management.
  • You want advanced features like guest engagement, revenue management, or contactless check-in.
  • Your hotel operates in a competitive or complex market that demands robust analytics.

What Type of Hotel Should Use Stayntouch?

  • Hotels looking for a comprehensive PMS with automation, guest experience tools, and revenue management.
  • Multi-property groups and large resorts needing centralized control and extensive integrations.
  • Properties prioritizing mobile check-in, digital registration, and contactless solutions.
  • Hotels aiming for scalability, security, and real-time cloud access.

Not ideal if:

  • You operate a very small property with minimal tech needs.
  • Your budget is extremely limited, as the monthly fee may be a consideration.
  • You prefer a system without extensive third-party integrations or multi-language support.

Stayntouch vs my-bookings: The Bottom Line for Hotels

Stayntouch offers a full-featured, scalable platform supported by extensive reviews, recent positive feedback, and widespread integration options. Its user interface and support services are highly rated, making it suitable for mid-sized to large hotels, chains, and properties seeking modern, guest-centric solutions.

my-bookings remains a less proven option, with no reviews, features, or market presence to support its suitability. It’s likely only appropriate for very small properties with basic needs and no growth plans.

If your hotel requires a reliable, feature-rich property management system with proven support, choose Stayntouch. It will enable operational efficiency, better guest experiences, and future scalability.

If your property is small, with minimal operational complexity, and you’re comfortable with a minimal system, my-bookings might be enough — but beware of its limited market validation.

In conclusion, for most hotels aiming to grow and meet guest expectations, Stayntouch is the clear choice based on available data and recent reviews.

How Much Do my-bookings and Stayntouch Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

my-bookings Stayntouch Stayntouch
Starting Price From $800/mo

Feature Comparison: my-bookings vs Stayntouch

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature my-bookings Stayntouch Stayntouch
Accounting & Finance
0%
100%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
Marketing & Ecommerce
0%
63%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
Administration & Configuration
0%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
Customer Management
0%
100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
Front Office
0%
84%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
0%
100%
Group functionality
Automated Space Optimization
Guest Experience
0%
100%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
Housekeeping
0%
88%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
0%
100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
Reservations Management
0%
89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
0%
100%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
Taxes & Compliance
0%
100%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
0%
100%
Online 24/7 support
Food & Beverage
0%
0%
EPoS
Spa
0%
0%
Spa & Wellness Module

Real-World Results: my-bookings vs Stayntouch by Business Goal

We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
my-bookings

No published case study for this goal yet.

Stayntouch Snowflake Mountain Resort & Spa Small
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
Improve Guest Experience
my-bookings

No published case study for this goal yet.

Stayntouch The TWA Hotel Small
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

my-bookings vs Stayntouch: The Bottom Line

my-bookings
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Stayntouch
Stayntouch
4.7/5 from 374 reviews

What hoteliers love

Smooth Transition and Training 94% positive

Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistent... Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistently mentioned for their support and comprehensive guidance. Many reviews highlight the ease of moving from previous systems, an aspect noted particularly for its stress-reduction during onboarding.

User Experience and Interface 78% positive

The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for st... The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for staff with varying technical proficiencies. This contributes significantly to positive front-desk and operational performances.

Housekeeping and Operational Efficiency 79% positive

The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This... The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This boosts operational efficiency by providing real-time updates that enhance day-to-day workflow.

Where hoteliers push back

Reports and Analytics 80% negative

While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in... While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in terms of report customizability and clarity. Challenges in generating detailed reports have been a noted setback for some users.

Limited Group and Invoice Management 100% negative

Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. I... Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. Issues with shifting client accounts and historical data access suggest there's room for feature expansion.

Unique capabilities

Revenue management module Calendar view Ancillary revenue tracking Custom rates RevPaR & ADR Reports
4.7/5 ease of use 4.7/5 support 193 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Stayntouch 4.6 vs 0.0 (+4.6)
Ease of Use Stayntouch 4.7 vs 0.0 (+4.7)
Customer Support Stayntouch 4.7 vs 0.0 (+4.7)
Value for Money Stayntouch 4.6 vs 0.0 (+4.6)
Onboarding Stayntouch 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About my-bookings vs Stayntouch

Can my-bookings replace Stayntouch?

It depends on your requirements. my-bookings and Stayntouch share many core Property Management Systems features, but each has unique capabilities. my-bookings offers 0 verified integration partners, while Stayntouch offers 193. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do my-bookings or Stayntouch offer a free plan?

my-bookings: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank my-bookings and Stayntouch?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. my-bookings has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information