The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 887 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Revenue management module and Guest CRM.
siesta solutions shines .
Side-by-side ratings based on 887 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 887 | 0 |
After analyzing 887 verified reviews, Mews users most value its ease of use, automation and integrations, customizability and flexibility, while siesta solutions users highlight . Click any theme to see what reviewers say.
|
|
siesta solutions |
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Automation and Integrations
▾
|
|
|
+
Customizability and Flexibility
▾
|
|
|
+
Onboarding and Support
▾
|
|
| Cons | |
|
−
Billing and Invoicing
▾
|
|
|
−
Reporting and Analytics
▾
|
|
|
−
Multi-Property Management
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
siesta solutions |
|---|---|---|
| Small (10-24 rooms) ▾ | #3 329 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 397 reviews | — |
| Large (75-199 rooms) ▾ | #3 45 reviews | — |
| X-Large (200+ rooms) ▾ | #3 49 reviews | — |
By Property Type
| Segment |
|
siesta solutions |
|---|---|---|
| Boutique ▾ | #1 483 reviews | — |
| Luxury ▾ | #5 220 reviews | — |
| Branded / Chain ▾ | #2 170 reviews | — |
| Extended Stay ▾ | #1 130 reviews | — |
By Region
| Segment |
|
siesta solutions |
|---|---|---|
| North America ▾ | #8 106 reviews | — |
| Europe ▾ | #1 660 reviews | — |
| Asia Pacific ▾ | #10 17 reviews | — |
| Middle East ▾ | #28 8 reviews | — |
Choosing between Mews PMS and Siesta extranet hinges on your hotel’s operational needs, size, and growth ambitions. Mews offers a comprehensive, feature-rich cloud platform with extensive user reviews, while Siesta provides a streamlined, channel-focused solution. Which system will propel your hotel forward?
Mews’s extensive capabilities and recent, highly positive reviews make it the clear choice for most hotels seeking scalability and deep operational control. Siesta’s niche focus might suit smaller, less complex operations, but it lacks the broad functionality and recent user feedback that give Mews the edge.
Both Mews and Siesta aim to improve hotel operations, but they differ markedly in scope and maturity. Mews, with over 750 reviews and a 4.62/5 rating, has built a reputation for ease of use, integrations, and innovation, supported by recent feedback from hotels across segments. Siesta, with no reviews or ratings available, appears more limited in features and market presence.
Mews’s recent reviews highlight its intuitive interface, automation, and strong support, whereas Siesta’s offerings seem to focus primarily on booking and availability management. Given the lack of recent reviews or user feedback for Siesta, Mews’s proven track record and high satisfaction scores make it the stronger option. Are you ready to prioritize proven, user-rated technology?
If your hotel needs a robust, versatile property management system capable of handling multiple property types, revenue management, guest engagement, and integrations, go with Mews. Its broad feature set (59 exclusive features) and market presence across regions make it suitable for boutique hotels, large chains, and multi-property portfolios.
If your operation is small, with minimal complexity, and your primary focus is central reservation and distribution management, Siesta might suffice—though the absence of recent reviews makes this a less certain choice. For most hotels aiming for growth, automation, and guest experience enhancement, Mews is the clear winner.
Mews’s user-friendly interface scores 4.7/5 based on reviews from hundreds of users. Its onboarding process typically earns a 4.39/5 rating, and users praise its modern design, intuitive navigation, and quick learning curve.
In contrast, Siesta’s interface and onboarding experience are not documented or reviewed, leaving uncertainty about ease of adoption. Given the extensive positive feedback for Mews, it’s evident that your team will find Mews easier to implement and daily operate. Edge: Mews.
Mews’s platform boasts 59 features exclusive to its system, including multi-lingual support, revenue management, booking engine, guest CRM, automated night audits, integrated POS, and real-time reporting. These features support diverse hotel operations, from boutique to large chains, and facilitate automation and guest engagement.
Siesta, with no detailed feature list, appears limited to core reservation and availability management. Its focus is narrower, lacking the extensive automation, guest profiles, revenue tools, and integrations Mews offers. Edge: Mews.
Mews’s support ratings average 4.27/5 across 758 reviews, with recent feedback emphasizing their responsiveness, onboarding assistance, and effective problem-solving. Users note that support can sometimes resolve bugs quickly, though occasional glitches are mentioned.
Siesta offers no available review data or support ratings, making it impossible to assess support quality. Given the importance of reliable support for smooth hotel operations, Mews’s proven track record gives it the advantage. Edge: Mews.
Mews’s high overall rating (4.62/5) from 758 reviews, with recent activity, indicates widespread user satisfaction. Hotels across segments—boutique, independent, city center—rate it highly, often citing its usability, automation, and support as major strengths.
Siesta, lacking reviews and ratings, cannot be compared on this metric. Without recent user feedback, Mews stands out as the more trusted and validated choice for hoteliers seeking proven satisfaction.
Mews’s pricing starts at $900/month per property, with no free trial or freemium option. This fee includes access to its vast feature set and integrations, with optional costs for upgrades or additional modules.
Siesta’s pricing details are unavailable, making cost comparison impossible. However, given Mews’s extensive capabilities and reputation, its value is generally recognized as justifiable for hotels seeking scalability.
Mews’s core difference lies in its comprehensive feature set, extensive integrations, and proven user satisfaction, making it suitable for hotels seeking efficiency and scale. Siesta offers a focused, basic solution that may fit smaller operations with limited complexity, but it lacks recent reviews and broad functionality.
If your hotel values automation, guest experience, and future growth, go with Mews. It’s the system most hoteliers trust and recommend based on recent data and a large, active user base. Siesta might serve very simple needs temporarily but doesn’t match Mews’s versatility.
In summary, for most hotels aiming to modernize, scale, and improve guest satisfaction, Mews is the definitive choice. Its recent reviews, feature depth, and support responsiveness cement its position as the leading PMS for contemporary hospitality.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
siesta solutions | |
|---|---|---|
| Starting Price | From $900/mo | — |
According to HTR's product database, Mews PMS and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
siesta solutions |
|---|---|---|
| Booking Engine | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
No published case study for this goal yet.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
No published case study for this goal yet.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
Where hoteliers push back
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting featu... While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting features. Users express the desire for more granular data insights, particularly in reservations and revenue analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. Mews PMS offers 335 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor