The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mister Booking shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, Mister Booking users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
| Mister Booking |
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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| Cons | |
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Mister Booking |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
| Segment | Mister Booking |
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| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
| Segment | Mister Booking |
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| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
When choosing a property management system (PMS), your hotel needs a solution that simplifies operations, integrates with your booking channels, and offers reliable support. Mister Booking and roommaster PMS are both designed to help streamline hotel management, but they approach this goal quite differently. Mister Booking is a lesser-known product with no recent reviews or visible market presence, whereas roommaster boasts a substantial review base, recent feedback, and a broad feature set. Your decision should hinge on which system aligns best with your hotel’s size, operational complexity, and regional needs.
While Mister Booking claims to cover all aspects of reservation management, its complete lack of recent reviews and a zero-star rating suggest it may not currently meet your needs. In contrast, roommaster’s extensive recent feedback indicates ongoing support, regular updates, and a more mature platform. Do you want a system with proven recent performance and a broader user base? Or are you willing to risk less information for a lesser-known solution?
Both Mister Booking and roommaster aim to serve hotels by managing reservations, guest data, and operational workflows. Mister Booking’s absence of reviews and a 0/5 overall rating cast doubt on its current reliability and user satisfaction. Meanwhile, roommaster, with a 4.33/5 rating from 83 recent reviews, demonstrates a stable and trusted presence in the market. The stark difference in review volume and recency indicates roommaster’s active development and support, making it a more credible choice.
Mister Booking’s main problem is its lack of recent customer feedback, which could mean the system is outdated or no longer actively supported. Conversely, roommaster’s recent reviews highlight its ease of use, comprehensive reporting, and positive support experiences. Do you want to risk implementing a system with no recent user feedback? Or do you prefer a platform that’s proven to work in real-world settings today? The clear choice is roommaster.
If your hotel needs a mature, feature-rich PMS capable of handling complex operations, choose roommaster. Its extensive feature set—over 60 unique modules including channel management, revenue optimization, integrated POS, and guest communication—caters well to mid-sized and larger properties. Additionally, its recent reviews praise its ease of use, real-time reporting, and support for multi-property management.
However, if your hotel is a small operation or just starting out and you’re looking for a simple, low-cost reservation system, Mister Booking might seem appealing. But without recent reviews or verified features, it’s difficult to justify its choice over a proven system like roommaster. For most hotels seeking stability, scalability, and ongoing support, roommaster remains the superior option.
Based on available data, roommaster receives a 4.22/5 score for ease of use from 17 recent reviews, with users describing its interface as intuitive and its onboarding as smooth. Customers appreciate its straightforward workflows, even for staff new to PMS technology, and praise its cloud access for on-the-go management.
Mister Booking has a 0/5 rating, suggesting no recent data on usability and likely no active support or updates. Given the current lack of reviews and support resources, it’s reasonable to conclude Mister Booking is not actively maintained or user-friendly today. Edge: roommaster.
roommaster’s portfolio includes over 60 features, such as channel management, online booking, revenue management, integrated POS, guest profiles, and digital registration. These features directly address the core needs of most hotels, especially those looking for a comprehensive, all-in-one platform.
Mister Booking offers no verified features or modules, making it impossible to compare beyond its marketing claims. Without a feature set or recent user feedback, it’s clear that roommaster’s extensive capabilities give it a significant edge in supporting your hotel’s operations. Edge: roommaster.
roommaster boasts a recent 4.25/5 support rating based on 17 reviews, with users noting quick responses, helpful staff, and smooth onboarding. Typical feedback includes praise for its support team’s responsiveness and willingness to troubleshoot issues effectively.
In contrast, Mister Booking has no recent reviews or support ratings, raising concerns about ongoing support and responsiveness. Given the importance of reliable support in hotel operations, roommaster’s recent positive feedback makes it the clear leader. Edge: roommaster.
roommaster has established integrations with 56 verified partners, including popular channel managers (Sage, Volo), booking engines, guest feedback tools, and other systems. This extensive partner network allows your hotel to connect seamlessly with your existing tech stack.
Mister Booking has no verified integration partners listed and no recent support for third-party systems, limiting its connectivity options. If integrations are critical for your hotel’s operations, roommaster’s broad ecosystem is the obvious choice. Edge: roommaster.
roommaster’s recent reviews reveal an average rating of 4.33/5 from 83 reviews, with high marks from boutique, resorts, and mid-sized hotels. Hoteliers praise its user-friendliness, reporting features, and support services.
Mister Booking, with zero reviews, provides no recent data on user satisfaction. This absence indicates a lack of current engagement or updates, making roommaster the more trusted option based on current feedback. Edge: roommaster.
Mister Booking’s pricing model is not publicly available, and it doesn’t offer a trial, making it difficult to evaluate its value. In contrast, roommaster charges a flat $500 monthly fee without a trial period, providing transparent pricing.
Given the lack of pricing data for Mister Booking, it’s impossible to compare value directly. However, considering the feature set, recent reviews, and support, roommaster’s pricing appears justified for hotels seeking a reliable platform.
Not ideal if:
Given the absence of recent reviews, Mister Booking is best suited for very small, experimental use cases rather than ongoing hotel management.
Not ideal if:
roommaster’s broad feature set and recent positive reviews make it suitable for most mid-sized and larger properties, especially those looking for an integrated, reliable solution.
The core difference between the two is that roommaster is an established, feature-rich PMS with recent active support and reviews, while Mister Booking appears abandoned or inactive. If you need a stable, scalable platform with proven support, roommaster is the clear choice.
Choose roommaster if your hotel requires extensive features, integrations, and ongoing support. It offers a comprehensive toolset suitable for a variety of property types and sizes, backed by recent positive reviews.
Opt for Mister Booking only if your hotel has very basic needs, minimal operational complexity, and you are exploring options without a long-term commitment. Given the lack of recent support or reviews, it’s not recommended for hotels seeking a dependable PMS today.
This comparison underscores the importance of recent, real-world feedback and active support. For most hotels, especially those seeking stability, scalability, and comprehensive features, roommaster PMS is the more trustworthy and capable choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Mister Booking |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Mister Booking and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Mister Booking |
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mister Booking and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. Mister Booking offers 0 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mister Booking: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mister Booking has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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