The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mister Booking shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, Mister Booking users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Mister Booking |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | Mister Booking |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | Mister Booking |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing between Mister Booking and RoomRaccoon PMS hinges on your hotel’s specific needs and operational scale. Both systems aim to streamline hotel management, but they diverge significantly in features, usability, support, and market presence. Mister Booking, with no reviews or recent data, appears to lack the extensive user feedback needed for confident decision-making. RoomRaccoon, with 169 reviews and a 4.88/5 rating, offers a proven, user-loved solution for independent hotels and small operators.
Your team must assess whether your hotel prioritizes a comprehensive, integrated platform with strong community backing or if a more basic, lesser-known system suffices. Do you want a reliable, widely adopted PMS, or are you comfortable exploring an unreviewed product?
Mister Booking markets itself as a property management system designed to simplify reservations, check-ins, and revenue tracking, but it offers no publicly available reviews or recent user feedback. This lack of data makes evaluating its actual performance challenging, especially when compared to RoomRaccoon, which has over 160 recent reviews and high satisfaction scores.
RoomRaccoon clearly excels in user experience, boasting a 4.88/5 overall rating and a 94% likelihood to recommend, mainly driven by independent and boutique hotels. Its recent reviews highlight its ease of use, automation features, and revenue growth, which Mister Booking cannot currently substantiate with user feedback. Do you want a product with a proven track record or one with unknown customer satisfaction?
If your hotel is a small to mid-sized independent property seeking a feature-rich, easy-to-use platform, go with RoomRaccoon. Its all-in-one system, including channel management, booking engine, and revenue tools, is designed for owners who want automation and efficiency without complexity.
Alternatively, if your hotel needs a straightforward, perhaps more budget-friendly solution with minimal integrations, Mister Booking might appeal. However, with no recent reviews or detailed feature set, it’s difficult to justify over RoomRaccoon’s proven track record and extensive user feedback.
In summary, for most small hotels and boutique operators, RoomRaccoon offers a dependable, highly-rated platform that’s actively improving and expanding. Mister Booking’s lack of data makes it a risky choice unless your team is prepared for unverified performance.
RoomRaccoon’s UI is consistently rated as intuitive and user-friendly, earning a 4.74/5 in ease of use and positive reviews praising its straightforward setup and daily operations. Support and onboarding are similarly rated highly at 4.61/5, with users emphasizing how quickly new staff pick up the system.
In contrast, Mister Booking’s ratings are unavailable, and with no recent reviews, it’s impossible to gauge its usability. The absence of user feedback raises concerns about its onboarding process and daily management experience.
Edge: RoomRaccoon.
RoomRaccoon offers over 50 features, including a channel manager, revenue management, booking engine, payment processing, guest CRM, automated night audit, multi-lingual interface, and mobile app. Its integrated dashboard simplifies operations and increases automation capabilities.
Mister Booking, with no listed features or reviews, lacks verifiable functionality or unique features to compare. Without documented features, it’s reasonable to assume that RoomRaccoon’s extensive feature set provides a clear advantage.
Edge: RoomRaccoon.
RoomRaccoon boasts a customer support rating of 4.53/5, with reviews applauding its responsiveness and helpfulness. Clients appreciate the support team’s proactive approach, which reduces operational friction.
Mister Booking offers no available data or reviews regarding support quality. This absence raises questions about its responsiveness and customer service standards. Given RoomRaccoon’s recent positive feedback, it’s safer to trust a system with proven support.
Edge: RoomRaccoon.
RoomRaccoon integrates with 88 verified partners, including OTAs, payment systems, and other hospitality tools. Its marketplace supports seamless connections like Sage, Becurious, Paxxio, and RevControl, enhancing operational flexibility.
Mister Booking reports zero verified partners and no available integrations, which limits its adaptability and scalability. For hotels seeking extensive third-party support, RoomRaccoon’s ecosystem is a significant advantage.
Edge: RoomRaccoon.
RoomRaccoon’s review score of 4.88/5 and 169 recent reviews strongly indicate high satisfaction among small and boutique hotels. Reviews consistently mention ease of use, automation, and revenue boosts, making it a trusted choice.
Mister Booking has no reviews or recent feedback, making it impossible to determine hoteliers’ satisfaction levels. Given the data, RoomRaccoon’s user ratings are a decisive factor in its favor.
Edge: RoomRaccoon.
Mister Booking’s pricing details are unavailable, with no indication of free trials, setup fees, or monthly costs. This lack of transparency complicates comparisons and budgeting.
RoomRaccoon charges a $1,000 base fee, with no ongoing monthly or per-room charges, but the pricing structure suggests a significant initial investment. Its clear pricing model allows better financial planning.
Not ideal if:
Given the lack of available data, Mister Booking might suit very small or niche hotels willing to accept risk.
Not ideal if:
RoomRaccoon is best suited for small to mid-sized properties seeking simplicity and automation.
RoomRaccoon’s extensive review base and high ratings position it as the most reliable and proven PMS for small hotels and boutique properties. Its feature-rich platform, extensive integrations, and responsive support make it a compelling choice for operational efficiency and revenue growth.
Mister Booking, with no recent reviews or verified features, remains an untested option, risky for hotels that value proven performance and community trust. Unless your property has highly specific needs aligned with Mister Booking’s unknown capabilities, RoomRaccoon is the clear winner.
For most small hotels looking for a trusted, well-rated system, RoomRaccoon is the safer, smarter investment. Its recent customer feedback confirms it helps hoteliers save time, increase revenue, and deliver better guest experiences.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Mister Booking |
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, Mister Booking and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Mister Booking |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mister Booking and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Mister Booking offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mister Booking: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mister Booking has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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