The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 36 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hudini shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Guest Messaging and Guest Profiles.
Staymyway shines .
Side-by-side ratings based on 36 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 36 | 0 |
After analyzing 36 verified reviews, Hudini users most value its support and responsiveness, customization and flexibility, user interface (ui) and user experience (ux), while Staymyway users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support and Responsiveness
▾
|
|
|
+
Customization and Flexibility
▾
|
|
|
+
User Interface (UI) and User Experience (UX)
▾
|
|
|
+
Guest Engagement and In-room Services
▾
|
|
| Cons | |
|
−
Communication of Progress
▾
|
|
|
−
Performance Issues and Lag
▾
|
|
How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #19 3 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #11 14 reviews | — |
| Large (75-199 rooms) ▾ | #9 10 reviews | — |
| X-Large (200+ rooms) ▾ | #4 7 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #16 8 reviews | — |
| Luxury ▾ | #7 34 reviews | — |
| Branded / Chain ▾ | #10 10 reviews | — |
| Extended Stay | #17 1 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #9 5 reviews | — |
| Europe ▾ | #17 5 reviews | — |
| Asia Pacific | #12 0 reviews | — |
| Middle East ▾ | #3 16 reviews | — |
Choosing the right hotel guest app involves balancing features, usability, support, and overall impact on your guest experience. Hudini’s Mobile App by Hudini boasts a substantial review base, recent feedback, and a proven track record, making it a strong contender. Staymyway’s app, with no recent reviews and fewer integrations, lacks the data confidence needed to make a conclusive decision. How do these products compare in core areas to help you decide?
Hudini offers a comprehensive guest engagement platform with 29 reviews, including 2 in the last six months, and a high NPS score of 9.55/5. Staymyway, by contrast, has no recent reviews or ratings, leaving its reliability uncertain. Hudini’s platform integrates with 15 hotel systems, supporting features like request management, guest messaging, and mobile check-in, whereas Staymyway’s integration count is limited to 7, with no detailed feature set. Given the recent positive feedback, Hudini’s established reputation makes it the more reliable choice. Are you willing to risk unverified solutions with no recent user feedback?
If your hotel needs a feature-rich, well-integrated guest app with proven support, go with Hudini. Its extensive feature set, including mobile check-in, payments, IPTV, and personalized guest profiles, makes it ideal for brands aiming to elevate their digital guest experience. If, however, your hotel seeks a simple, basic app with minimal integrations and no recent user feedback, Staymyway might suffice—but the lack of recent reviews limits confidence. For most hotels looking to modernize guest interactions, Hudini clearly leads.
Hudini’s UI scores an impressive 4.79/5 based on recent reviews, with users praising its intuitive design and straightforward deployment. The onboarding process is also rated highly at 4.67/5, with hoteliers appreciating the support provided during implementation. Staymyway, with zero ratings or reviews, offers no data on usability, leaving its ease of adoption uncertain. Given Hudini’s demonstrated user satisfaction and recent positive feedback, it is the clearer choice for ease of use. Edge: Hudini.
Hudini offers 11 features exclusive to its platform, including request management, guest messaging, web-app access, room service ordering, mobile checkout, and IPTV integration—features proven to boost guest satisfaction and operational efficiency. Staymyway’s feature set is not publicly detailed, and it provides no proprietary features beyond basic mobile access and notifications. Hudini’s richer feature set and proven functionality give it a decisive edge over Staymyway. Edge: Hudini.
Hudini’s support scores 4.72/5, with reviewers highlighting the team’s responsiveness, availability, and proactive approach during deployment. Comments like “Very responsive team ready to jump on a call” and praise for their support during integrations reinforce its reliability. Staymyway has no publicly available reviews on support, making it impossible to assess. Given Hudini’s recent positive feedback on customer service, it offers better assurance for your team. Edge: Hudini.
Hudini integrates with 15 verified partners, including major players like Vingcard, Hapi, Oracle Hospitality, and Signify, supporting a wide ecosystem of hotel management systems. Staymyway, with 7 integrations, includes notable partners like WebRezPro, Cloudbeds, and Lean Hotel System, but it lacks the breadth of Hudini’s network. For a hotel seeking seamless, diverse system connectivity, Hudini’s extensive integrations are a clear advantage. Edge: Hudini.
Hudini’s recent reviews reflect a high overall rating of 75.87/100, with 96% of hoteliers willing to recommend it. Its core users — primarily luxury (60%) and resort hotels (25%) — appreciate its feature set and support. Staymyway has no recent ratings or reviews, so its user satisfaction remains unverified. For proven customer approval and current positive feedback, Hudini is the preferred choice. Edge: Hudini.
Hudini charges a straightforward base price of $200 per month, with no setup or implementation fees. Staymyway’s pricing is not publicly available, making direct comparisons impossible. Given Hudini’s transparent pricing and proven ROI (average score of 4.75/5), it offers better value for hotels investing in guest engagement tools.
Not ideal if you prefer a simple, low-cost app with minimal features or your hotel has no regional presence.
Not ideal if you need a feature-rich, integrated platform with proven support and recent reviews.
Hudini offers a detailed, well-rated guest app platform with proven support, extensive integrations, and a comprehensive feature set. It is best suited for hotels that require modern, engaging guest experiences supported by a trusted provider, especially if they operate in regions where Hudini is active.
Staymyway, lacking recent reviews and user feedback, is less reliable for hotels that prioritize proven performance and support. Its simpler features might appeal to very small or budget-constrained properties, but without current data, confidence in its capabilities remains low.
In conclusion, if your hotel prioritizes reliability, features, and recent positive feedback, Hudini is the clear leader. Reserve Staymyway for minimal needs or smaller properties willing to accept unverified performance.
According to HTR's product database, Hudini Mobile App and Mobile App (STAYmyway) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| App download | ||
| Guest Messaging | ||
| Guest Profiles | ||
| Hotel Directory | ||
| Request Management | ||
| Web-app |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We partnered with Hudini to develop a mobile app specifically designed for our hotel guests, and the results have been impressive. The Atlantis Dubai App offers seamless access to..."
No published case study for this goal yet.
What hoteliers love
Reviews consistently highlight Hudini's responsive support team, available 24/7 to assist with any issues. The team is praised for its dedication, pro... Reviews consistently highlight Hudini's responsive support team, available 24/7 to assist with any issues. The team is praised for its dedication, problem-solving skills, and willingness to go beyond the norm to ensure customer satisfaction.
Hudini offers a customizable platform that allows hotels to tailor features and functionalities according to their specific needs. This includes modif... Hudini offers a customizable platform that allows hotels to tailor features and functionalities according to their specific needs. This includes modifying CMS backend, mobile ordering capabilities, and integrating unique hotel services, providing a personalized guest experience.
The product is praised for its intuitive design and seamless functionality, both front-end for guests and back-end for hotel staff. The attention to d... The product is praised for its intuitive design and seamless functionality, both front-end for guests and back-end for hotel staff. The attention to detail in visual elements and overall cohesiveness makes it easy to use, though some users suggest further enhancements for even better intuitiveness.
Where hoteliers push back
A recurring point of feedback is the need for better communication structures during project progress. Regular touchpoints during backend development... A recurring point of feedback is the need for better communication structures during project progress. Regular touchpoints during backend development and more transparent communication channels would help address user concerns timely and build stronger client relationships.
Some users have noted occasional performance issues and lag within the application, suggesting enhancements to improve loading times and overall respo... Some users have noted occasional performance issues and lag within the application, suggesting enhancements to improve loading times and overall responsiveness. This is an area where further refinement could lead to better user satisfaction.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hudini Mobile App and Mobile App (STAYmyway) share many core Hotel Guest Apps features, but each has unique capabilities. Hudini Mobile App offers 15 verified integration partners, while Mobile App (STAYmyway) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hudini Mobile App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hudini Mobile App: No. Mobile App (STAYmyway): No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hudini has an HT Score of 76 and Staymyway has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor