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Hudini Mobile App
4.8 (36 REVIEWS)
HT Score
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hudini Mobile App
Ranked 7 (out of 95) in Hotel Guest Apps
Digitally enabling Hotels & the Hospitality Industry by creating a contactless, superlative, guest experience.
94% recommended by 40 hotels
Waldorf Astoria, Jumeirah, Proper Hotels & 37 others
Bell - AI powered product analyst
I analyzed all of Hudini’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hudini for its ability to enhance guest experiences through comprehensive in-room services, seamless integrations with hotel systems, and strong customization options. Its IPTV technology and mobile app feature set offer additional revenue opportunities by pushing hotel services. However, users highlight the need for improved communication during deployment and better responsiveness to feedback loops. Some minor enhancements in user intuitiveness and communication structure could further elevate its utility.
Waldorf Astoria, Jumeirah, Proper Hotels & 37 others
Read their reviewsWhat Types of Hotels Hudini is Popular For
Size
1 | X-Small (1-9 room)
3 | Small (10-49 room)
10 | Mid-Sized (50-99 room)
25 | Large (100-499 room)
6 | X-Large (500+ room)
Country
17 | United Arab Emirates
4 | United States
4 | Montenegro
4 | Morocco
2 | India
2 | Saudi Arabia
2 | Mexico
2 | Qatar
1 | Bahrain
1 | Italy
1 | Bahamas
1 | Vietnam
1 | Singapore
Type
43 | Luxury Hotels
30 | Resorts
18 | Branded Hotels
14 | Airport/Conference Hotels
13 | Bed & Breakfast & Inns
11 | City Center Hotels
8 | Boutique Hotels
8 | Limited Service & Budget Hotels
2 | Casinos
2 | Extended Stay & Serviced Apartments
1 | Hostels
1 | Motels
1 | RV Parks & Campgrounds
Region
21 | Middle East
6 | North America
5 | Europe
5 | Asia Pacific
4 | Africa
1 | Central America
Category
36 | Hotel Guest Apps
16 | Hospitality TV
7 | Contactless Check-in
1 | Staff Collaboration Tools
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What is Hudini?
Founded in 2018 | Headquarters in Hoboken (United States) | 72 employees
Hudini Mobile App is a state-of-the-art guest engagement and service platform specifically designed for the hospitality industry. This comprehensive tool transforms in-room services and enhances overall guest experiences by seamlessly integrating with existing hotel systems. Hudini offers robust customization options and delivers additional revenue opportunities through its advanced IPTV technology and mobile app features. Hotels can push their services directly to guests, improving convenience and satisfaction. While it excels in providing these functionalities, minor enhancements in communication during deployment and usability could further amplify its value to hotels seeking to elevate their service offerings and guest interactions.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hudini products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hudini Reviews Analyzed: 28
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hudini Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hudini
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hudini's Provided Description:
"Hudini’s omnichannel platform can be accessed across several devices, whether it’s the guest’s mobile phone or interfaces such as kiosks in the hotel’s lobby, guest room tablets or IPTVs. The software is integrated with various hotel management systems, making both operations and guest experiences seamless and more streamlined."
FAQs
Capabilities
Mobile Check-in
Mobile Check-in
With the Hudini app, guests can complete the check-in process within three minutes by uploading and verifying their IDs online. Hotels can also use this opportunity to suggest upgrades that are specific to guests’ profiles and requirements.
Digital room key
Digital room key
The hotel app doubles up as a digital room key, which is more convenient and secure. It also speeds up the check-in process, since guests can bypass the lobby and head straight to their rooms.
Smart Chat
Smart Chat
The in-app chatbot can assist guests in real-time and in a language of their choice. The chatbot functions as every guest’s 24x7 digital concierge; it can place in-room dining orders, slot housekeeping, make restaurant reservations and spa appointments, and plan itineraries. The chatbot also analyzes data generated through these interactions to personalize suggestions and offers for guests.
Personalize & upsell
Personalize & upsell
The app deploys data from guest interactions to make stays more personalized, whether it’s by enabling them to adjust the room’s lighting and temperature to their liking or suggesting dishes, spa treatments and activities they’ll enjoy. These curated and relevant suggestions are made at the right time, increasing successful upsells.
Interactive menu
Interactive menu
Guests can explore everything hotels have to offer through the app. This includes restaurant menus, spa packages and branded products as well as upgrades and add-ons. Guests can also customize and pay for their purchases on the mobile app.
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Hudini Reviews Summary
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hudini Mobile App is the #16 most trending product in the Hotel Guest Apps category (out of 95) and the #558 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHudini’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hudini Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"We partnered with Hudini to develop a mobile app specifically designed for our hotel guests, and the results have been impressive. The Atlantis Dubai App offers seamless access to a wide range of services, enhancing the overall guest experience. From fulfilling unique requests and providing live chat support to featuring a Digital Key for effortless room access, our guests now have everything they need right at their fingertips. Hudini delivered a customised, multi-featured solution that met our integration needs. Their team worked hard to develop our uniquely designed front end that is both user-friendly and visually appealing. The app not only reflects our brand but also significantly improves guest engagement and satisfaction. Working with Hudini has been a good experience, and we look forward to the further projects and improvements we have lined up"
Oliver Stutz
Digital & Innovation Marketing Project Manager @
Atlantis, The Palm
Featured Customers
More Products by Hudini
Hotelier Rating
Looking for specific info?
10
Amazing On Site Experience
Hotel Manager from 200 to 499 room Bed & Breakfast & Inn in Wailea (United States)
Verified
11 months ago
Nikita and Rachel were absolutely superb both with the pre-work and on property with our team. Our property has implemented 5 technology solutions this year and their service was by far the best we have experienced from any company. We appreciate the partnership and you are very fortunate to have these two individuals working at Hudini. A++
United States
United States
Hotel Manager
Large Hotel
10
Great Experience!! Very organized, easy to work with Rachel and Nikita!
Director of Front Office from 200 to 499 room Bed & Breakfast & Inn in Wailea (United States)
Verified
11 months ago
User friendly.
Clean look.
All information in one place.
Great team to work with!
Communication and follow up was quick and straightforward.
United States
United States
Director of Front Office
Large Hotel
10
Atlantis Dubai boosts guest engagement and revenue with Hudini
Digital & Innovation Marketing Project Manager from 500+ room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
2 years ago
We partnered with Hudini to develop a mobile app specifically designed for our hotel guests, and the results have been impressive. The Atlantis Dubai App offers seamless access to a wide range of services, enhancing the overall guest experience. From fulfilling unique requests and providing live chat support to featuring a Digital Key for e...
United Arab Emirates
United Arab Emirates
Digital & Innovation Marketing Project Manager
X-Large Hotel
10
They are really professional and fast, big experience in this field.
IT manager from 50-74 room Luxury Hotel in Budva (Montenegro)
Verified
2 years ago
I liked there focused on details and professional approached. They informed all the time us of process in creating app.
Montenegro
Montenegro
IT manager
Mid-Sized Hotel
10
The best developers!
IT Manager from 50-74 room Luxury Hotel in Budva (Montenegro)
Verified
2 years ago
I like that they are very professional and they do their job very quickly. They have a very smart team and they are very cooperative.
Montenegro
Montenegro
IT Manager
Mid-Sized Hotel
10
Excellent App
YOUSSEF GAYNOU ADJ SUPERVISEUR DOMOTIQUE from 200 to 499 room Hostel in Abu Dhabi (United Arab Emirates)
Verified
2 years ago
A very nice team, always listening and always ready to solve any problem. The application is generally complete. I highly recommend.
United Arab Emirates
United Arab Emirates
YOUSSEF GAYNOU ADJ SUPERVISEUR DOMOTIQUE
Large Hotel
10
Thank you for Houdini Team
IT Manager from 10 to 24 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
2 years ago
Our experience with Hudini has been exceptional. It has not only met but exceeded our requirements, contributing significantly to our productivity and operational efficiency. It has features like Ease of Implementation, Feature Richness, and Performance and Reliability.
United Arab Emirates
United Arab Emirates
IT Manager
Small Hotel
10
Highly professional, efficient and knowledgeable team
Assitant marketing manager from 50-74 room Luxury Hotel in Budva (Montenegro)
Verified
2 years ago
Our hotel app, built by Hudini, is an excellent tool that makes it much easier to communicate with our guests. It is very easy to use, intuitive, and wrapped in a beautiful design.
Montenegro
Montenegro
Assitant marketing manager
Mid-Sized Hotel
10
Exceptional Hotel Application Development Service
Marketing Manager from 50-74 room Luxury Hotel in Budva (Montenegro)
Verified
2 years ago
The hotel guest app developed by this team is top-notch. It significantly improved our guest experience by streamlining the process for room service, making reservations, and accessing hotel information. The mobile ordering and room service feature using QR codes is particularly impressive, increasing our upsell opportunities and boosting o...
Montenegro
Montenegro
Marketing Manager
Mid-Sized Hotel
10
Great asset to the hotel operations and guest comfort!
Senior Business Project Manager from 500+ room Bed & Breakfast & Inn in Cancun (Mexico)
Verified
2 years ago
This is definitely a great tool to provide comfort to our guests and the power of interact with the hotel services and staff in their hands. Guests are able to order anything they like from the room service, communicate their needs to our housekeeping staff, request for assistance or our concierge and more. You are able to publish all your...
Mexico
Mexico
Senior Business Project Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Hudini hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Hudini
1 year ago
Hudini enters a strategic partnership with Nexevo Solutions
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1 year ago
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1 year ago
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1 year ago
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2 years ago
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2 years ago
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2 years ago
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2 years ago
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2 years ago
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2 years ago
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Hudini
3 years ago
Atlantis Dubai boosts guest engagement and revenue with Hudini
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Support
Unverified
Hudini has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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