Hudini Mobile App

4.7 (30 REVIEWS)

HTR Score icon
HT Score  
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Hudini Mobile App

4.7 (30 REVIEWS)

Ranked 4 (out of 83) in Hotel Guest Apps

Digitally enabling Hotels & the Hospitality Industry by creating a contactless, superlative, guest experience.

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Ratings Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hudini Mobile App is the #6 most trending product in the Hotel Guest Apps category (out of 83) and the #261 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hudini’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
80 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Hudini Mobile App
Founded in 2018 | Headquarters in Hoboken (United States) | 72 employees
Hudini is a dynamic SAAS company specializing in elevating guest experiences within the hospitality industry. Our innovative solutions and technology-driven approach empower businesses to deliver exceptional service, optimize operations, and cultivate unparalleled customer satisfaction. Discover the transformative capabilities of Hudini and unlock new realms of success for your hospitality venture.

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Capabilities

Mobile Checkin

Digital room key

Smart Chat

Personalize & upsell

Interactive menu

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Hotel Guest App

Hotel Guest Apps

INCLUDED

Smart Chat

Guest Messaging Software
Enable guests to chat with hotel staff

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hudini Average Hudini

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0

Success Stories

0

References

15

Featured Customers

Success Stories

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Hudini doesn’t have any case studies available

Popularity by Segment

Size

7 | Medium (25-74 room)

4 | Large (75-199 room)

30 | X-Large (200+ room)

Country

14 | United Arab Emirates

4 | Morocco

3 | United States of America

3 | Montenegro

2 | India

2 | Mexico

2 | Mauritius

2 | Qatar

1 | Saudi Arabia

1 | Bahrain

1 | Dominican Republic

1 | Italy

1 | Bahamas

1 | Philippines

1 | Singapore

Type

33 | Luxury Hotels

22 | Resorts

8 | Branded Hotels

2 | Boutiques

2 | City Center Hotels

1 | Bed & Breakfast & Inns

1 | Casinos

1 | Extended Stay & Serviced Apartments

1 | Limited Service & Budget Hotels

1 | RV Parks & Campgrounds

Region

17 | Middle East

6 | Africa

5 | North America

5 | Asia Pacific

4 | Europe

2 | Central America

Category

30 | Hotel Guest Apps

19 | Mobile Ordering & Room Service

15 | Hospitality TV

7 | Contactless Check-in

1 | Upselling Software

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https://ucarecdn.com/8f874ea3-a153-4b8c-af1c-25776103eea2/-/crop/1286x804/2,71/-/preview/
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Hotelier Rating

Excellent
33
Very Good
7
Average
0
Poor
1
Terrible
0

Property Size

  • Medium (7)
  • Large (4)
  • X-Large (30)

Country

  • United Arab Emirates
    United Arab Emirates
    (14)
  • Morocco
    Morocco
    (4)
  • United States of America
    United States of America
    (3)
  • Montenegro
    Montenegro
    (3)
  • India
    India
    (2)
  • Mexico
    Mexico
    (2)
  • Mauritius
    Mauritius
    (2)
  • Qatar
    Qatar
    (2)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Bahrain
    Bahrain
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Italy
    Italy
    (1)
  • Bahamas
    Bahamas
    (1)
  • Philippines
    Philippines
    (1)
  • Singapore
    Singapore
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (4)
  • Asia Pacific
    Asia Pacific
    (5)
  • Middle East
    Middle East
    (17)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (6)

Hoteliers say

NEW AI Review summary

Hoteliers like Hudini for its ability to enhance guest experiences through comprehensive in-room services, seamless integrations with hotel systems, and strong customization options. Its IPTV technology and mobile app feature set offer additional revenue opportunities by pushing hotel services. However, users highlight the need for improved communication during deployment and better responsiveness to feedback loops. Some minor enhancements in user intuitiveness and communication structure could further elevate its utility.

AI-generated from the text of customer reviews

Support and Responsiveness
Customization and Flexibility
User Interface (UI) and User Experience (UX)
Guest Engagement and In-room Services
Proactiveness and Custom Development
System Integration
Communication of Progress
Deployment and Project Management
Analytics and Personalization
Performance Issues and Lag
10

Highly professional, efficient and knowledgeable team

Assitant marketing manager from 50-74 room Luxury Hotel in Budva (Montenegro)

Verified
7 days ago
Our hotel app, built by Hudini, is an excellent tool that makes it much easier to communicate with our guests. It is very easy to use, intuitive, and wrapped in a beautiful design.
Country Montenegro
Assitant marketing manager
Medium Hotel
10

Exceptional Hotel Application Development Service

from 50-74 room Luxury Hotel in Budva (Montenegro)

Verified
12 days ago
The hotel guest app developed by this team is top-notch. It significantly improved our guest experience by streamlining the process for room service, making reservations, and accessing hotel information. The mobile ordering and room service feature using QR codes is particularly impressive, increasing our upsell opportunities and boosting o...
Country Montenegro
Medium Hotel
10

Great asset to the hotel operations and guest comfort!

Senior Business Project Manager from 500+ room Branded Hotel in Cancún (Mexico)

Verified
1 months ago
This is definitely a great tool to provide comfort to our guests and the power of interact with the hotel services and staff in their hands. Guests are able to order anything they like from the room service, communicate their needs to our housekeeping staff, request for assistance or our concierge and more. You are able to publish all your...
Country Mexico
Senior Business Project Manager
X-Large Hotel
8

Mobile application for our Guest

Projects from 500+ room Resort in Mesquite (United States of America)

Verified
2 months ago
- Very responsive team ready to jump on a call when we we need. - Presence and availability during deployment was good.
Country United States of America
Projects
X-Large Hotel
10

The best developers I have met.

IT Manager from 50-74 room Luxury Hotel in Budva (Montenegro)

Verified
3 months ago
Available 24/7 and dedicated to any task! The best cooperation ever. The dedicated group of people who are the best developers!
Country Montenegro
IT Manager
Medium Hotel
9

Innovative and effective!

Food and Beverage Corporate Systems Manager from 200 to 499 room Boutique in Santa Monica (United States of America)

Verified
4 months ago
We use Hudini for our custom hotel app. It is heavily used by our guests for in room dining, service requests and online bills. Our staff loves the decrease in calls to front desk and guests know where to go to find out general information about the hotel and amenities. Our younger crowd loves the modern alternatives to having to call front...
Country United States of America
Food and Beverage Corporate Systems Manager
X-Large Hotel
10

Great Partner, Amazing Tech, and very forward thinking

VP of Technology from 500+ room Boutique in Miami (United States of America)

Verified
4 months ago
Hudini as a partner has been a godsend, a partner who is invested in providing the best product for its partners. Innovative product and overall a great team to work with.
Country United States of America
VP of Technology
X-Large Hotel
10

good customer service

Front Desk from 50-74 room Luxury Hotel in Marrakech (Morocco)

Verified
5 months ago
What I find most appealing is the support team's availability and the excellent ux/ui design. user friendly interface for the backend side
Country Morocco
Front Desk
Medium Hotel
8

Impressively Proactive: Hudini's Professionalism in App V2 Development.

Digital Specialist from 500+ room Branded Hotel in Quatre Bornes (Mauritius)

Verified
5 months ago
Hudini demonstrated exceptional proactiveness and professionalism while developing our hospitality mobile app V2. Their proactive approach ensured timely updates and smooth communication.
Country Mauritius
Digital Specialist
X-Large Hotel
10

Journey of Discovery: A Personal Reflection and Review

IT Support Officer from 200 to 499 room Resort in Flic En Flac

Verified
5 months ago
The app captivates me with its intuitive design and seamless functionality. Its user-friendly interface ensures a smooth and enjoyable experience, making navigation effortless. The diverse range of features, from innovative tools to personalized settings, caters to various user needs. The app's responsiveness and quick loading times enhance...
IT Support Officer
X-Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

In our Project. This product provides what is the required design by our customer. In my experience as a partner of the Hudini team that is handled by Ms. Angeline Capiral, they are so approachable and providing their service on time.

Question:

What differentiates this product or service from the competition?

Answer:

Hudini team is a great partner that I can recommend to other companies. They are so professional and take all additional requests from the customer to provide a customer satisfaction service. They show how great team the Hudini is.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Continue the environment of the business as professionals. And, the continue to be humble and approachable all of the time. I never felt that Avaya and Hudini is different company as our project goes by. GREAT JOB Ms. Angeline.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Allan Gante Project Manager @ Avaya
RecommendationAvatar
Allan Gante Project Manager @ Avaya
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Support

Unverified

Hudini has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

93%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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